EXAM QUESTIONS WITH CORRECT
ANSWERS
If the label on a disinfection product includes the word concentrate, it means that the
product must be: - Answer-Diluted before use
Quat solutions are _______ disinfectants when used properly in the salon. - Answer-
Very effective
Using ______ bleach can damage metal and plastic. - Answer-Too much
Fumigants are ________ in salons because they produce potentially harmful
formaldehyde gas. - Answer-No longer used
Never let disinfectants such as phenols and quats come in contact with your: - Answer-
Skin
Items that are ______ are also considered absorbent. - Answer-Porous
Salons should keep a _______ that identifies each time a piece of equipment is used,
cleaned, disinfected, rested, and maintained. - Answer-Logbook
There is no additive, powder, or tablet that eliminates the need for you to ______
equipment such as whirlpool foot spas. - Answer-Clean and disinfect
Not having ______ available poses a health risk to anyone exposed to hazardous
materials and violates federal and state regulations. - Answer-MSDS
Antimicrobial and antibacterial soaps are ______ regular soaps or detergents. - Answer-
No more effective
The _______ include hand washing, wearing gloves, and properly handling and
disposing of items that may have been contaminated by blood or other body fluids. -
Answer-Universal precautions
After they have been properly cleaned and disinfected, implements should be stored in
a(n) ________ container. - Answer-Clean, covered
When cleaning and disinfecting a ________, remove the impeller, footplate, and any
other removable parts according to the manufacturers instructions. - Answer-Pipeless
foot spa
,At the end of everyday, you should properly clean the non-whirlpool foot basin or tub
and then add the appropriate amount of disinfectant and let it soak for: - Answer-10
minutes
Before beginning any service, you should wash your hands using pump soap, water,
and a: - Answer-Clean, disinfected nail brush
Something caused by or capable of being transmitted by infection is called: - Answer-
Infectious
The one celled microorganisms having both plant and animal characteristics are called:
- Answer-Bacteria
The transmission of blood or body fluids through touching, kissing, coughing, sneezing,
or talking is known as _______ transmission. - Answer-Direct
Transmission of blood or body fluids through contact with a(n) _______, such as a razor
or an environmental surface, is indirect transmission. - Answer-Intermediate
contaminated object
Various poisonous substances produced by some microorganisms are called: - Answer-
Toxins
A disease that is spread by contact from one person to another person is a(n): -
Answer-Contagious disease
A disease caused by pathogenic microorganisms that enter the body, and which may or
may not be spread from one person to another person is a(n): - Answer-Infectious
disease
The scientific name for plantar warts is: - Answer-HPV
Any organism of microscopic to submicroscopic size is a(n): - Answer-Microorganism
The removal of potentially infectious materials on an items surface and the removal of
visible debris or residue is called: - Answer-Decontamination
A(n) ______ disease affects the body as a whole, often due to under or over
functioning. - Answer-Systemic
The determination of the nature of a disease from its symptoms and/or tests is a(n): -
Answer-Diagnosis
The daily maintenance of cleanliness is: - Answer-personal hygiene
,The impression you project through your outward appearance and conduct in the
workplace is your: - Answer-Professional presentation
Your posture and the way you walk and move are part of your: - Answer-physical
presentation
People who create conflict wherever they go typically do so because they are feeling: -
Answer-Insecure
In handling a client who is dissatisfied with a service, the ultimate goal is to: - Answer-
Make the client happy to pay and return
All of the following are golden rules of human relations except: - Answer-Being right is
the same as acting righteous
Step 6 of the 10 step consultation method is: - Answer-Show and tell
All of the following are primary criteria to consider when suggesting hairstyle options to
a client except: - Answer-Hair color
The ability to understand people is _______ to the success of a cosmetologist. -
Answer-Key
To earn client's ______ and loyalty, you should set aside a few minutes to take new
clients on a quick tour of the salon, smile, and be yourself. - Answer-Trust
If a client requests a specific cut or color that she has seen on a celebrity, you should
________ explain whether the look is right for the client. - Answer-Diplomatically
If you have clients who are habitually ______, it us recommended that you ask them to
arrive earlier than their actual appointment time. - Answer-Late
When you meet an older client for the first time, it is recommended that you address her
with a(n) _______, such as "Mrs. Smith". - Answer-Honorific
It is best to avoid using ______ terms when conversing with clients. - Answer-Slang
As a cosmetologist, do not attempt to fulfill the role of ______ career guide, parental
sounding board, and motivational coach for your clients. - Answer-Councilor
If during a discussion, a client is revealing increasingly personal details, it is
recommended that you change the subject or _______ to help take her mind off of her
troubles. - Answer-Suggest a mini relaxation service
, You should be open and honest in all of your communications with coworkers, but you
must also be _______ to circumstances in which being direct would be hurtful. -
Answer-Sensitive
When you need to speak with your manager about an issue or problem, it is
recommended that you _______ beforehand. - Answer-Find a possible solution
The act of successfully sharing information between two people so that the information
is understood is called: - Answer-Effective communication
The document also known as a client questionnaire or consultation card is the: -
Answer-Intake form
The verbal communication also known as the needs assessment is the: - Answer-Client
consultation
Instead of the term client, patrons of the day spas are commonly called: - Answer-
Guests
The term commonly used for patrons of medical spas is: - Answer-Clients
Cocci bacteria are: - Answer-Round shaped
Which type of bacteria can cause strep throat or blood poisoning? - Answer-streptococci
Bacteria that grow in pairs and can cause pneumonia are: - Answer-diplococci
Lyme disease and syphilis are caused by spiral or corkscrew shaped bacteria called: -
Answer-Spirilla
In 2000, a bacteria called mycobacterium fortuitum caused a client outbreak due to
failure of the practitioner to follow proper disinfection guidelines in: - Answer-Whirlpool
foot spas
Bacteria generally consists of an outer cell wall containing a liquid called: - Answer-
Protoplasm
The process whereby bacteria grow, reproduce, and divide into two cells is: - Answer-
Binary fission
The presence of pus is a sign of: - Answer-bacterial infection
A ______ infection appears as a lesion containing pus and is confined to a particular
part of the body. - Answer-Local