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What is communication? - 🧠ANSWER ✔✔process of transferring thoughts,
ideas, messages and information from one individual, or group, to another.
Three types of communication? - 🧠ANSWER ✔✔Verbal, Vocal, Visual
Verbal communication, also referred to as oral communication, involves the
actual works we use to speak and includes _______ and __________. -
🧠ANSWER ✔✔language, articulation
Daily communication breaks down into what percentages? - 🧠ANSWER
✔✔9% writing, 16% reading, 30% speaking, and 45% listening
,What are the 5 elements of a message in regards to effective
communication? - 🧠ANSWER ✔✔Sender, Receiver, Message,
Transmission Medium, and Feedback
What are the 3 barriers to communication? - 🧠ANSWER ✔✔Physical,
psychological, and space
What are types of physical barriers? - 🧠ANSWER ✔✔Distance, noise, and
distractions
What are types of psychological barriers? - 🧠ANSWER ✔✔Attitudinal,
personality conflicts, fear, and personal problems
What are the 3 zones of interaction in dealing with space barriers? -
🧠ANSWER ✔✔Intimate (18 inches), Personal (1-4 feet), Social (4 to 12
feet)
What is active listening? - 🧠ANSWER ✔✔The ability to focus entirely on
what the other person is expressing.
What process is designed to help guild you through the process of active
listening? - 🧠ANSWER ✔✔L.E.A.P.S. - Listen, Empathize, Ask,
Paraphrase, Summarize
,What are the 7 major divisions or directors comprising the Department of
Homeland Security? - 🧠ANSWER ✔✔TSA, CBP, Citizenship and
immigration services, Immigration Enforcement, Secret Service, FEMA,
USCG
When did the US Coast Guard transfer to DHS? - 🧠ANSWER ✔✔1-Mar-03
What uses of Coast Guard components and resources were agreed upon
between DOD and DHS in support of the National Military Strategy and
other national-level defense and security strategies? - 🧠ANSWER
✔✔Maritime interception and interdiction, Military environmental response,
Port operations security and defense, Theater security and cooperation,
Coastal sea control, Rotary wing air intercept, Combating terrorism,
Maritime Operational Threat Response support
When was the rate of Petty Officers official? - 🧠ANSWER ✔✔1808
What year did Petty Officers in the Navy received the first rate insignia? -
🧠ANSWER ✔✔1841
What year allowed for the official use of specialty or rating marks? -
🧠ANSWER ✔✔1866
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, When was the 3 classes of petty officers adopted? - 🧠ANSWER ✔✔July 1,
1885
What year were the first chevrons used for petty officers and what was
significant about that first chevron? - 🧠ANSWER ✔✔1886 and eagle face
left
What year did the navy first establish Chief Petty Officers? - 🧠ANSWER
✔✔1893
What year did the rates of the Coast Guard become the same as the Navy
and what was going on? - 🧠ANSWER ✔✔1917, WWI
What is Article 91? - 🧠ANSWER ✔✔Insubordinate conduct toward an
officer
What is Aritcle 7? - 🧠ANSWER ✔✔Apprehension
What is Article 92? - 🧠ANSWER ✔✔Failure to obey order or regulation
Who was the Commandant that oversaw the Congressional Authorization
for the Coast Guard to enforce all US laws at sea and within territorial
waters? - 🧠ANSWER ✔✔Admiral Russell R. Waesche, Sr