CORRECT ANSWERS
What are the responsibilities of the security guard during or after an incident or
offence? -correct-answer-Observe and report
What could happen to you if you are convicted of impersonating a peace
officer? - correct-answer-All of the above (fine, prison, license revocation)
Whom do security guards represent? -correct-answer-Their employer and
their employer's clients
Public relations skills help you to effectively perform those duties which
involve: - correct-answer-Other people
Which of the following is a true statement about a security guard's relationship
to the public or client employees? -correct-answer-Security officers enforce
the client's rules, policies, and procedures
Which of the following actions demonstrates good public relations? -correct-
answer-Enforcing all rules, policies, and procedures without expressing
,personal opinions or disagreement
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not
authorized by your employer)? -correct-answer-No
Maintaining a good physical appearance means? -correct-answer-Being well-
groomed
Maintaining a professional work area means: -correct-answer-Keeping desks
and counters clean and organized
How should you respond to people who try to use their friendship with
you? - correct-answer-Be fair
When responding to signs of arson, what should you record? -correct-answer-
Items destroyed and items saved
Which of the following could be a sign of arson? -correct-answer-Unusual
activity before or after the fire
, What do shift reports record? -correct-answer-Every incident that affects safety
or security
Could a properly completed shift report be a legal document in court? -
correct- answer-Yes
Which of the following is a guideline for completing a shift report? -
correct- answer-Record every incident that affects safety or security
Which of the following is a possible sign of forced entry? -correct-answer-
Open doors, windows, and gates
Which of the following is a possible sign of unauthorized entry/activity? -
correct- answer-Blank spaces in "sign out" column of visitor log
Which type of theft is least likely to be committed by an employee? -
correct- answer-External theft
What is a difference between internal theft and pilferage? -correct-answer-
Value of the items taken