Management Exam Questions and
Answers
Leadership - answer-The act of influencing and motivating a group of people to act in
the same direction towards achieving a common goal.
Management - answer-The process of leading and directing an organization to meet
its goal through the use of appropriate resources.
Leadership - answer-Do not have delegated authority but obtain their power through
other means, such as influence.
Management - answer-Legitimate source of power to the delegated authority.
Leadership - answer-Focus on group process, information gathering, feedback, &
empowering others
Management - answer-Emphasize control, decision making, decision analysis, &
results
Leadership - answer-Have goals that may or may not reflect those of the
organization.
Management - answer-Greater formal responsibility & accountability for rationality
and control than leaders.
Democratic, Authoritarian, Laissez-faire - answer-3 leadership styles
Democratic - answer-Leadership style where
- Less control is maintained
- Economic & ego awards are used
- Others are directed through suggestions & guidance
- Communication flow up & down
- Decision-making involve others
- Emphasis on "we" than "I" & "you"
- Criticism is constructive
Authoritarian (Autocratic) - answer-Leadership style where:
- Strong control is maintained over the work group
- Others are motivated by coercion
- Communication flows downward
- Decision-making does nto involve others
- Emphasis is on difference in status ("I" & "you")
- Criticism is punitive