NCM 119 STAFFING EXAM QUESTIONS
AND ANSWERS
Nursing Care Assignments - ANSWER-Is sometimes called modalities of nursing
care, systems of nursing care, or patterns of nursing care
Nursing Care Assignment includes - ANSWER-1. Functional Nursing
2. Total Care or Case Nursing
3. Team Nursing
4. Primary Nursing
5. Modular Method
6. Case Management
Functional Nursing - ANSWER-Task oriented in which a particular nursing function is
assigned to each worker.
Total Care or Case Nursing - ANSWER-One nurse is assigned to one patient for the
delivery of total care.
Team Nursing - ANSWER-defined as decentralized system of care in which a
qualified professional nurse leads a group of nursing personnel in providing for the
nursing needs of a group of patients/clients through participative effort.
Primary Nursing - ANSWER-Each registered nurse is responsible for the total care of
a small group of patients from admission to discharge.
Modular Method - ANSWER-is a modification of team and primary nursing. The
professional nurse provides leadership, support and instruction to the non-
professional nurses.
Case Management - ANSWER-a system of patient care delivery that focuses on the
achievement of the outcomes within effective and appropriate time frames and
resources.
Supervision - ANSWER-is to inspect, to guide, evaluate and improve work
performance of employees through a criteria against which the quality and quantity
of work production and utilization of time and resources are made.
Choose the correct principles of Good Supervision:
1. Adequate planning and organization
2. Gives autonomy to workers depending on their competency and commitment
3. Ambition to grow into effectiveness alone
4. Creates an atmosphere of fear and stress
5. Consider strength and weakness of employees
6. Makes the unit an effective learning situation
7. Considers equal distribution of work considering age, physical condition and
competence. - ANSWER-1, 2, 5, 6, 7
, Observation of the worker, spot checking the charts, asking the patients about the
care they receive, looking into the general condition of the units, feedback from co-
workers, are some examples of - ANSWER-Supervisory Techniques
______ in nursing is needed to guide nursing personnel to a specific goal - to
provide quality ______ to their patients. - ANSWER-Leadership, nursing care
What are the four management levels in nursing? - ANSWER-Top, Middle, First
Line, and Operating Level
Who are among the Top Level of the Management Level in Nursing? - ANSWER-
Administrators
Who are among the Middle Level of the Management Level in Nursing? - ANSWER-
Supervisors
Who are among the First Line of the Management Level in Nursing? - ANSWER-
Head Nurses/Senior Nurses
Who are among the Operating Level of the Management Level in Nursing? -
ANSWER-Staff Nurses/Nursing Attendants
For the ______, supervisors and head nurses participate in determining the training
needs of their staff. - ANSWER-Staff Development
A ______ is a course of action that is consciously chosen from available alternatives
for the purpose of achieving desired results. - ANSWER-Decision
What are the 5 steps of decision making? - ANSWER-1. Definition of the problem
2. Analysis of the problem
3. Development of an alternative solution
4. Selection of the solution
5. Implementation and follow-up
_______ is the process of determining and providing the acceptable number and mix
of nursing personnel to produce a desired level of care to meet the patient's
demands for care. - ANSWER-Staffing
Staffing involves the selection of ______ and assignment ______ and the
determination of staffing ______. - ANSWER-personnel, systems, schedules
Staffing involves recruitment, selection, orientation, personnel development,
retention, and retirement. (True/False) - ANSWER-True
Recruitment - ANSWER-the process of actively seeking out or attracting applicants
for existing positions.
Selection - ANSWER-the process of choosing from among applicants the best
qualified individual (s) for a particular job or position.
AND ANSWERS
Nursing Care Assignments - ANSWER-Is sometimes called modalities of nursing
care, systems of nursing care, or patterns of nursing care
Nursing Care Assignment includes - ANSWER-1. Functional Nursing
2. Total Care or Case Nursing
3. Team Nursing
4. Primary Nursing
5. Modular Method
6. Case Management
Functional Nursing - ANSWER-Task oriented in which a particular nursing function is
assigned to each worker.
Total Care or Case Nursing - ANSWER-One nurse is assigned to one patient for the
delivery of total care.
Team Nursing - ANSWER-defined as decentralized system of care in which a
qualified professional nurse leads a group of nursing personnel in providing for the
nursing needs of a group of patients/clients through participative effort.
Primary Nursing - ANSWER-Each registered nurse is responsible for the total care of
a small group of patients from admission to discharge.
Modular Method - ANSWER-is a modification of team and primary nursing. The
professional nurse provides leadership, support and instruction to the non-
professional nurses.
Case Management - ANSWER-a system of patient care delivery that focuses on the
achievement of the outcomes within effective and appropriate time frames and
resources.
Supervision - ANSWER-is to inspect, to guide, evaluate and improve work
performance of employees through a criteria against which the quality and quantity
of work production and utilization of time and resources are made.
Choose the correct principles of Good Supervision:
1. Adequate planning and organization
2. Gives autonomy to workers depending on their competency and commitment
3. Ambition to grow into effectiveness alone
4. Creates an atmosphere of fear and stress
5. Consider strength and weakness of employees
6. Makes the unit an effective learning situation
7. Considers equal distribution of work considering age, physical condition and
competence. - ANSWER-1, 2, 5, 6, 7
, Observation of the worker, spot checking the charts, asking the patients about the
care they receive, looking into the general condition of the units, feedback from co-
workers, are some examples of - ANSWER-Supervisory Techniques
______ in nursing is needed to guide nursing personnel to a specific goal - to
provide quality ______ to their patients. - ANSWER-Leadership, nursing care
What are the four management levels in nursing? - ANSWER-Top, Middle, First
Line, and Operating Level
Who are among the Top Level of the Management Level in Nursing? - ANSWER-
Administrators
Who are among the Middle Level of the Management Level in Nursing? - ANSWER-
Supervisors
Who are among the First Line of the Management Level in Nursing? - ANSWER-
Head Nurses/Senior Nurses
Who are among the Operating Level of the Management Level in Nursing? -
ANSWER-Staff Nurses/Nursing Attendants
For the ______, supervisors and head nurses participate in determining the training
needs of their staff. - ANSWER-Staff Development
A ______ is a course of action that is consciously chosen from available alternatives
for the purpose of achieving desired results. - ANSWER-Decision
What are the 5 steps of decision making? - ANSWER-1. Definition of the problem
2. Analysis of the problem
3. Development of an alternative solution
4. Selection of the solution
5. Implementation and follow-up
_______ is the process of determining and providing the acceptable number and mix
of nursing personnel to produce a desired level of care to meet the patient's
demands for care. - ANSWER-Staffing
Staffing involves the selection of ______ and assignment ______ and the
determination of staffing ______. - ANSWER-personnel, systems, schedules
Staffing involves recruitment, selection, orientation, personnel development,
retention, and retirement. (True/False) - ANSWER-True
Recruitment - ANSWER-the process of actively seeking out or attracting applicants
for existing positions.
Selection - ANSWER-the process of choosing from among applicants the best
qualified individual (s) for a particular job or position.
