NCM 119 PRELIMS EXAM QUESTIONS
AND ANSWERS
Management - answer-The process of coordinating actions,
leading and directing all or part of an
organization through the allocation of
resources to achieve organizational
goals.
scientific management - answer-1900s
Focus: The
PROCESS to
identify
efficiency
Frederik taylor - answer-"Father of Management"
"one best way to accomplish a task"
n Rule of Thumb
n Scientific Personnel System
n Qualifications
n Cooperative and interdependent
relationship - answer-4 Principles of Scientific Management
Frank and Lillian Gilbreth - answer--Established a work standard based on
the effects of fatigue on work performance
-Emphasized benefits of job simplification
and the establishment of work standards.
-Develop flow diagram, process chart and merit-rating system
Henry Gantt - answer-wDisciple of F. Taylor
wConcerned with problems of efficiency
wIntroduced detailed job description
wFormulated the Gantt Chart
wEmphasized the importance of job
security and staff development
Classic Organisation - answer-Studied the functions of managers.
Concluded that management is universal.
Management Process:
n Planning
n Organizing
n Leading & Directing
n Controlling
Scalar Chain - answer-is the organizational structure which starts from the
CEO's to the laborers.
, Division of work - answer-Specialization and efficiency were incorporated in
workers.
administrative principle - answer-This theory dealt with the entire organization (both
workers and management) which functioned with four
basic principles.
unity of direction - answer-Related activities were grouped under one manager.
max Weber - answer-w"Father of Organization Theory"
wTheory of Bureaucracy
wFocused on the organization as a whole
rather than solely on production
wEfficient Bases for Organization:
nRules, instead of individuals
nCompetence over favoritism
Human Relations Movement - answer-Began in 1940
Focused on the effect individuals have on
the success or failure of an organization
Stresses the social environment
Chief Concerns:
n Individuals
n Group Processes
n Interpersonal relations
Elton Mayo - answer-More employee participation in decision
- making
Kurt lewin - answer-w"Father or Modern Social Psychology"
wGroups have personalities of their own
wGroup forces can become individual
interests
Jacob Moreno - answer-wDevelop "sociometry" to analyze group
behavior for maximal efficiency and
promotion of high morale.
sociometry - answer-wDevelop "____" to analyze group behavior for maximal
efficiency and promotion of high morale.
sociogram - answer-used to calculate
which workers are capable of
harmonious interpersonal relationships.
behavioral science - answer-Started in the 1950s
Focuses on psychological, sociological
and anthropological aspects of human
behavior in organizations.
AND ANSWERS
Management - answer-The process of coordinating actions,
leading and directing all or part of an
organization through the allocation of
resources to achieve organizational
goals.
scientific management - answer-1900s
Focus: The
PROCESS to
identify
efficiency
Frederik taylor - answer-"Father of Management"
"one best way to accomplish a task"
n Rule of Thumb
n Scientific Personnel System
n Qualifications
n Cooperative and interdependent
relationship - answer-4 Principles of Scientific Management
Frank and Lillian Gilbreth - answer--Established a work standard based on
the effects of fatigue on work performance
-Emphasized benefits of job simplification
and the establishment of work standards.
-Develop flow diagram, process chart and merit-rating system
Henry Gantt - answer-wDisciple of F. Taylor
wConcerned with problems of efficiency
wIntroduced detailed job description
wFormulated the Gantt Chart
wEmphasized the importance of job
security and staff development
Classic Organisation - answer-Studied the functions of managers.
Concluded that management is universal.
Management Process:
n Planning
n Organizing
n Leading & Directing
n Controlling
Scalar Chain - answer-is the organizational structure which starts from the
CEO's to the laborers.
, Division of work - answer-Specialization and efficiency were incorporated in
workers.
administrative principle - answer-This theory dealt with the entire organization (both
workers and management) which functioned with four
basic principles.
unity of direction - answer-Related activities were grouped under one manager.
max Weber - answer-w"Father of Organization Theory"
wTheory of Bureaucracy
wFocused on the organization as a whole
rather than solely on production
wEfficient Bases for Organization:
nRules, instead of individuals
nCompetence over favoritism
Human Relations Movement - answer-Began in 1940
Focused on the effect individuals have on
the success or failure of an organization
Stresses the social environment
Chief Concerns:
n Individuals
n Group Processes
n Interpersonal relations
Elton Mayo - answer-More employee participation in decision
- making
Kurt lewin - answer-w"Father or Modern Social Psychology"
wGroups have personalities of their own
wGroup forces can become individual
interests
Jacob Moreno - answer-wDevelop "sociometry" to analyze group
behavior for maximal efficiency and
promotion of high morale.
sociometry - answer-wDevelop "____" to analyze group behavior for maximal
efficiency and promotion of high morale.
sociogram - answer-used to calculate
which workers are capable of
harmonious interpersonal relationships.
behavioral science - answer-Started in the 1950s
Focuses on psychological, sociological
and anthropological aspects of human
behavior in organizations.
