Franklyn A Plus Pass
TEST BANK for Leadership and Nursing Care
Management 8th Edition by M. Lindell Joseph,
Diane Huber
Fully Covered Chapters 1-27| Verified Questions & Answers
with Rationales| A+ PASS GUARANTEED
Fr
an
kl
yn
e
A
pl
us
Pa
Page | 1
ss
, Franklyn A Plus Pass
Table of Contents:
Part I: Leadership
Chapter 1. Leadership and Management Principles
Chapter 2. Change and Innovation
Chapter 3. Organizational Climate and Culture
Part II: Professionalism
Chapter 4. Managerial Decision Making
Chapter 5. Managing Time and Stress
Chapter 6. Legal and Ethical Issues
Part III: Communication and Relationship Building
Chapter 7. Communication Leadership
Chapter 8. Team Building and Working With Effective Groups
Chapter 9. Delegation in Nursing
Chapter 10. Power and Conflict
Chapter 11. Workplace Diversity
Part IV: Knowledge of the Health Care Environment
Fr
Chapter 12. Organizational Structure
an
Chapter 13. Decentralization and Shared Governance
kl
Chapter 14. Strategic Management
yn
Chapter 15. Professional Practice Models
Chapter 16. Case and Population Case Management
e
Chapter 17. Evidence-Based Practice: Strategies for Nurse Leaders
A
Chapter 18. Quality and Safety
pl
Chapter 19. Measuring and Managing Outcomes
us
Pa
Page | 2
ss
, Franklyn A Plus Pass
Part V: Business Skills
Chapter 20. Prevention of Workplace Violence
Chapter 21. Confronting the Nursing Shortage
Chapter 22. Staffing and Scheduling
Chapter 23. Budgeting, Productivity, and Costing out Nursing
Chapter 24. Performance Appraisal
Chapter 25. All-Hazards Disaster Preparedness
Chapter 26. Data Management and Clinical Informatics
Chapter 27. Marketing
Chapter 01: Leadership and Management Principles
MULTIPLE CHOICE
1. Leadership is best defined as:
Fr
a. an interpersonal process of participating by encouraging fellowship.
an
b. delegation of authority and responsibility and the coordination of activities.
kl
c. inspiring people to accomplish goals through support and confidence building.
yn
d. the integration of resources through planning, organizing, and directing.
e
CORRECT ANSWER: C
A
Leadership is the process of influencing people to accomplish goals by inspiring confidence and
support among followers.
pl
DIF: Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessment
us
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
Pa
Page | 3
ss
, Franklyn A Plus Pass
2. A medical-surgical unit reports higher rates of patient satisfaction coupled with high rates of
staff satisfaction and productivity. Which of the following is attributed to the data findings?
a. Effective leadership
b. Management involvement
c. Mentoring
d. Rewards and recognition
CORRECT ANSWER: A
Effective leadership is important in nursing because of the impact on nurses’ work lives, it
being a stabilizing influence during change, and for nurses’ productivity and quality of care.
DIF: Cognitive Level: Apply (Application) TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
3. A staff registered nurse (RN) is leading a multidisciplinary clinical pathway team in the
development of care for patients with total knee replacement. Which of the following statements
exemplifies leadership behaviors in a clinical pathway team meeting?
a. ―Nursing is responsible for pain control of the total knee replacement patient.‖
b. ―Our pharmacist has provided some excellent pain control literature.‖
Fr
c. ―Physical therapy’s expertise is in rehabilitation, not pain control.‖
an
d. ―Total knee replacement patients require optimal pain control.‖
CORRECT ANSWER: B
kl
Leadership is the process of influencing people to accomplish goals by inspiring confidence and
yn
support among followers. The correct answer is supportive of a team member’s work and depicts
some skill at interpersonal relationships.
e
DIF: Cognitive Level: Apply (Application) TOP: Nursing Process: Assessment
A
MSC: Client Needs: Physiological Integrity: Pharmacological and Parenteral Therapies
pl
us
Pa
Page | 4
ss
, Franklyn A Plus Pass
4. Which of the following is true of management activities?
a. Inspiring a vision is a management function.
b. Management is focused on task accomplishment.
c. Management is more focused on human relationships.
d. Management is more important than leadership.
CORRECT ANSWER: B
Management is focused on task accomplishment.
DIF: Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
5. During a staff meeting, a group of RNs has complained that medications are not arriving to the
unit in a timely manner. The nurse manager suggests that the group resolve this issue through the
development and work of a multidisciplinary team led by one of these RNs. This scenario
demonstrates:
a. adaptation.
b. empowerment.
c. flexibility.
Fr
d. relationship management.
an
CORRECT ANSWER: B
Empowerment is the giving of authority, responsibility, and the freedom to act. In this situation,
kl
the manager has given authority, responsibility, and the freedom to act in the investigation and
yn
resolution of this issue.
DIF: Cognitive Level: Apply (Application) TOP: Nursing Process: Assessment
e
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
A
pl
us
Pa
Page | 5
ss
, Franklyn A Plus Pass
6. A nurse is caring for an elderly patient who was admitted after sustaining a fall at home. When
creating a care plan for the patient, she requests that the doctor order a home health visit to assess
for home safety and medication compliance. In addition, the nurse is concerned about the
nutrition of the patient and requests a dietitian evaluation. The nurse is demonstrating which of
the following leadership skills?
a. Care provider
b. Business principles
c. Care coordination
d. Change management
CORRECT ANSWER: C
Care coordination is the delivery of nursing services that involves the organization and
coordination of complex activities. The nurse uses managerial and leadership skills to facilitate
delivery of quality care.
DIF: Cognitive Level: Apply (Application) TOP: Nursing Process: Planning MSC:
Client Needs: Physiological Integrity: Reduction of Risk Potential
7. Interpersonal communication and the ability to apply are two critical skills every nurse
needs to enhance professional practice.
a. vision
Fr
b. supervision
an
c. delegation
d. problem solving
kl
yn
CORRECT ANSWER: D
Every nurse needs two critical skills to enhance professional practice. One is a skill at
e
interpersonal relationships. This is fundamental to leadership and the work of nursing. The
second skill is applying the problem-solving process. This involves critical thinking, problem
A
identification, and the development of objectivity.
pl
DIF: Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessment
us
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
Pa
Page | 6
ss
TEST BANK for Leadership and Nursing Care
Management 8th Edition by M. Lindell Joseph,
Diane Huber
Fully Covered Chapters 1-27| Verified Questions & Answers
with Rationales| A+ PASS GUARANTEED
Fr
an
kl
yn
e
A
pl
us
Pa
Page | 1
ss
, Franklyn A Plus Pass
Table of Contents:
Part I: Leadership
Chapter 1. Leadership and Management Principles
Chapter 2. Change and Innovation
Chapter 3. Organizational Climate and Culture
Part II: Professionalism
Chapter 4. Managerial Decision Making
Chapter 5. Managing Time and Stress
Chapter 6. Legal and Ethical Issues
Part III: Communication and Relationship Building
Chapter 7. Communication Leadership
Chapter 8. Team Building and Working With Effective Groups
Chapter 9. Delegation in Nursing
Chapter 10. Power and Conflict
Chapter 11. Workplace Diversity
Part IV: Knowledge of the Health Care Environment
Fr
Chapter 12. Organizational Structure
an
Chapter 13. Decentralization and Shared Governance
kl
Chapter 14. Strategic Management
yn
Chapter 15. Professional Practice Models
Chapter 16. Case and Population Case Management
e
Chapter 17. Evidence-Based Practice: Strategies for Nurse Leaders
A
Chapter 18. Quality and Safety
pl
Chapter 19. Measuring and Managing Outcomes
us
Pa
Page | 2
ss
, Franklyn A Plus Pass
Part V: Business Skills
Chapter 20. Prevention of Workplace Violence
Chapter 21. Confronting the Nursing Shortage
Chapter 22. Staffing and Scheduling
Chapter 23. Budgeting, Productivity, and Costing out Nursing
Chapter 24. Performance Appraisal
Chapter 25. All-Hazards Disaster Preparedness
Chapter 26. Data Management and Clinical Informatics
Chapter 27. Marketing
Chapter 01: Leadership and Management Principles
MULTIPLE CHOICE
1. Leadership is best defined as:
Fr
a. an interpersonal process of participating by encouraging fellowship.
an
b. delegation of authority and responsibility and the coordination of activities.
kl
c. inspiring people to accomplish goals through support and confidence building.
yn
d. the integration of resources through planning, organizing, and directing.
e
CORRECT ANSWER: C
A
Leadership is the process of influencing people to accomplish goals by inspiring confidence and
support among followers.
pl
DIF: Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessment
us
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
Pa
Page | 3
ss
, Franklyn A Plus Pass
2. A medical-surgical unit reports higher rates of patient satisfaction coupled with high rates of
staff satisfaction and productivity. Which of the following is attributed to the data findings?
a. Effective leadership
b. Management involvement
c. Mentoring
d. Rewards and recognition
CORRECT ANSWER: A
Effective leadership is important in nursing because of the impact on nurses’ work lives, it
being a stabilizing influence during change, and for nurses’ productivity and quality of care.
DIF: Cognitive Level: Apply (Application) TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
3. A staff registered nurse (RN) is leading a multidisciplinary clinical pathway team in the
development of care for patients with total knee replacement. Which of the following statements
exemplifies leadership behaviors in a clinical pathway team meeting?
a. ―Nursing is responsible for pain control of the total knee replacement patient.‖
b. ―Our pharmacist has provided some excellent pain control literature.‖
Fr
c. ―Physical therapy’s expertise is in rehabilitation, not pain control.‖
an
d. ―Total knee replacement patients require optimal pain control.‖
CORRECT ANSWER: B
kl
Leadership is the process of influencing people to accomplish goals by inspiring confidence and
yn
support among followers. The correct answer is supportive of a team member’s work and depicts
some skill at interpersonal relationships.
e
DIF: Cognitive Level: Apply (Application) TOP: Nursing Process: Assessment
A
MSC: Client Needs: Physiological Integrity: Pharmacological and Parenteral Therapies
pl
us
Pa
Page | 4
ss
, Franklyn A Plus Pass
4. Which of the following is true of management activities?
a. Inspiring a vision is a management function.
b. Management is focused on task accomplishment.
c. Management is more focused on human relationships.
d. Management is more important than leadership.
CORRECT ANSWER: B
Management is focused on task accomplishment.
DIF: Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
5. During a staff meeting, a group of RNs has complained that medications are not arriving to the
unit in a timely manner. The nurse manager suggests that the group resolve this issue through the
development and work of a multidisciplinary team led by one of these RNs. This scenario
demonstrates:
a. adaptation.
b. empowerment.
c. flexibility.
Fr
d. relationship management.
an
CORRECT ANSWER: B
Empowerment is the giving of authority, responsibility, and the freedom to act. In this situation,
kl
the manager has given authority, responsibility, and the freedom to act in the investigation and
yn
resolution of this issue.
DIF: Cognitive Level: Apply (Application) TOP: Nursing Process: Assessment
e
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
A
pl
us
Pa
Page | 5
ss
, Franklyn A Plus Pass
6. A nurse is caring for an elderly patient who was admitted after sustaining a fall at home. When
creating a care plan for the patient, she requests that the doctor order a home health visit to assess
for home safety and medication compliance. In addition, the nurse is concerned about the
nutrition of the patient and requests a dietitian evaluation. The nurse is demonstrating which of
the following leadership skills?
a. Care provider
b. Business principles
c. Care coordination
d. Change management
CORRECT ANSWER: C
Care coordination is the delivery of nursing services that involves the organization and
coordination of complex activities. The nurse uses managerial and leadership skills to facilitate
delivery of quality care.
DIF: Cognitive Level: Apply (Application) TOP: Nursing Process: Planning MSC:
Client Needs: Physiological Integrity: Reduction of Risk Potential
7. Interpersonal communication and the ability to apply are two critical skills every nurse
needs to enhance professional practice.
a. vision
Fr
b. supervision
an
c. delegation
d. problem solving
kl
yn
CORRECT ANSWER: D
Every nurse needs two critical skills to enhance professional practice. One is a skill at
e
interpersonal relationships. This is fundamental to leadership and the work of nursing. The
second skill is applying the problem-solving process. This involves critical thinking, problem
A
identification, and the development of objectivity.
pl
DIF: Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessment
us
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
Pa
Page | 6
ss
