AUVIK CERT EXAM 2025 QUESTIONS
AND ANSWERS
What Resources does auvik provide to ensure your experience with the product goes well? -
ANS All of These
what does this symbol represent? - ANS https://support.auvik.com/hc/en-
us/articles/209729023-Auvik-map-icons-and-what-they-represent
go to this website for symbols.
in which of the following cases would you use a multi-client (multi-site) instead of a client (site)
when adding a new customer or contract to Auvik? - ANS - Your customer is a university
campus with several buildings you need to manage the equipment for.
- Your Customer owns and manages a small chain of hotels that serve clients near several
tourist attractions.
While Auvik has an alerting function, in order to use this feature you must configure all the
alerts you want once you have the collector installed and deployed correctly. - ANS - True
You and colleague just finish setting up a new site with Auvik. However, this new customer has
1
different SLA's compared to your standard offerings as part of there contract. To help
Page
compensate for this, you and your colleague change serveral alert thresholds to be more
@COPYRIGHT @THEBRIGHT 2025/2026
, sensitive for this particular client. Once you are done, you're colleague turns to you and ask
how you should deal with the change management alerts going forward, because whenever the
boss decides to change an alert setting for all your customers from the MSP dashboard it may
undo all the customization you just did for the customer. What should you say to your
colleague? - ANS - we dont need to worry about this, as Auvik alert inheritance doesn't
overwrite alerts once a custom alert is set for a specific client.
If no notification channel is set for an alert, then the alert will never trigger? - ANS - False
How could you setup your alerts so that critical alerts go to all technicians, but warning alerts
only go to lvl 1 and lvl 2 techs? - ANS - set critical alerts to go to PSA that all techs can see or
get sent to a company wide email address. Then set warning alerts to only notify lvl1 & lvl2
techs via group email.
what are the core use cases for integrating Auvik into your PSA? - ANS - Syncing of
configurations for documentation.
- Ticket creation on services boards/ticket queues
An alert can have multiple notification channels. - ANS - True
Where would you generate your Auvik user's API Key? - ANS - The users profile page.
How do your prevent a user from accessing a sites remote terminal? - ANS - through the
auviks role based permissions.
What should you do when a user leaves your organization? - ANS - delete the user from the
root level.
2
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@COPYRIGHT @THEBRIGHT 2025/2026
AND ANSWERS
What Resources does auvik provide to ensure your experience with the product goes well? -
ANS All of These
what does this symbol represent? - ANS https://support.auvik.com/hc/en-
us/articles/209729023-Auvik-map-icons-and-what-they-represent
go to this website for symbols.
in which of the following cases would you use a multi-client (multi-site) instead of a client (site)
when adding a new customer or contract to Auvik? - ANS - Your customer is a university
campus with several buildings you need to manage the equipment for.
- Your Customer owns and manages a small chain of hotels that serve clients near several
tourist attractions.
While Auvik has an alerting function, in order to use this feature you must configure all the
alerts you want once you have the collector installed and deployed correctly. - ANS - True
You and colleague just finish setting up a new site with Auvik. However, this new customer has
1
different SLA's compared to your standard offerings as part of there contract. To help
Page
compensate for this, you and your colleague change serveral alert thresholds to be more
@COPYRIGHT @THEBRIGHT 2025/2026
, sensitive for this particular client. Once you are done, you're colleague turns to you and ask
how you should deal with the change management alerts going forward, because whenever the
boss decides to change an alert setting for all your customers from the MSP dashboard it may
undo all the customization you just did for the customer. What should you say to your
colleague? - ANS - we dont need to worry about this, as Auvik alert inheritance doesn't
overwrite alerts once a custom alert is set for a specific client.
If no notification channel is set for an alert, then the alert will never trigger? - ANS - False
How could you setup your alerts so that critical alerts go to all technicians, but warning alerts
only go to lvl 1 and lvl 2 techs? - ANS - set critical alerts to go to PSA that all techs can see or
get sent to a company wide email address. Then set warning alerts to only notify lvl1 & lvl2
techs via group email.
what are the core use cases for integrating Auvik into your PSA? - ANS - Syncing of
configurations for documentation.
- Ticket creation on services boards/ticket queues
An alert can have multiple notification channels. - ANS - True
Where would you generate your Auvik user's API Key? - ANS - The users profile page.
How do your prevent a user from accessing a sites remote terminal? - ANS - through the
auviks role based permissions.
What should you do when a user leaves your organization? - ANS - delete the user from the
root level.
2
Page
@COPYRIGHT @THEBRIGHT 2025/2026
