Exam Questions With New Update
Solutions | Verified
/. types of communication - Answer-intrapersonal,interpersonal, small group, & public
/.interpersonal communication - Answer-communication between people, the exchange
of thoughts, feelings, and beliefs between two or more people
/.intrapersonal communication - Answer-communication with self, communication with
oneself
/.small group communication - Answer-when 3 or more people gather in a context
where every person can actively participate
ex: completing a task, solving a problem, making a decision, or sharing information
/.public communication - Answer-communication with or between a large group, One
participant, the speaker delivers a prepared message to a group or audience who has
assembled to hear the speaker.
/.Types of speeches - Answer-Impromptu, Extemporaneous, memorized, manuscripted
/.Impromptu speech - Answer-spur of the moment, unplanned, short speech
downfalls:wordiness, forgetfulness, errors, have to be a quick thinker
/.Extemporaneous speech - Answer-speaker may have notes or outline but the speech
is not memorized, can be practiced
allows for flexibility and natural feel
/.Memorized speech - Answer-speech that is completely committed to memory. Allows
for audience eye contact, but may appear over prepared, stilted, scripted, or parts can
be forgotten.
/.Manuscripted speech - Answer-Read directly from a pre-written document. Well
planned.Can't forget it. No flexibility. No audience eye contact.
/.reality-tester - Answer-one who seeks to verify the accuracy of information provided by
others
/.reconstructive listening - Answer-taking a new message & making it fit what we want to
hear or what we are used to hearing
, /.homeostasis - Answer-equilibrium
/.self-disclosure - Answer-sharing information with another person to establish or
enhance relationships
/.Intrinsic reward - Answer-When we communicate based on the simple reward of
communicating.
/.Performing social rituals - Answer-a purpose of communication that is done because of
tradition.
ex:shaking hands
/.Expressing feelings - Answer-a purpose of communication that is done to get an
emotion across.
/.Informing - Answer-a purpose of communication that is used to provide information
/.expressing imagination - Answer-purpose of communication to display creativity and
imagination.
/.Negotiation - Answer-process of using a win-win strategy to arrive at a solution that
doesn't force either side to settle
/.compromise - Answer-an accommodation in which both sides make concessions (win-
lose win-lose approach)
/.open ended question - Answer-prepared question that allows for discussion in the
interviewing process. Who What When Where Why & How
/.Introduction - Answer-contains the main points of a speech and the thesis and purpose
/.Inductive reasoning - Answer-begins with the facts then make a general conclusion.
Specific to general.
/.deductive reasoning - Answer-begins with a general observation moves to a specific
conclusion. General to specific
/.Pseudolistening - Answer-pretending to listen
/.Selective listening - Answer-a listening style in which the receiver responds only to
messages that interest him or her
/.topical speech format - Answer-topic specific, has one big main point, supported by
subpoints