CLTD - Module 3
Order to Cash Cycle - answer The activities and processes that take place from the time
an order is placed by a customer until payment is received and credited. The goal is to
translate sales into financial benefit as rapidly as possible.
Order Transmittal - answer The time interval between a customer placing an order to
when the seller receives it.
Cycle Time - answer1.) In industrial engineering, the time between completion of two
discrete units of production. For example, the cycle time of motors assembled at a rate
of 120 per hour would be 30 seconds. 2.) In materials management, it refers to the
length of time from when material enters a production facility until it exits. Syn:
Throughput time
Order Cycle - answerThe progression used by a company starting with receipt of a
customer's order and ending with delivery to that customer.
Freight Claim - answerA formal legal claim filed by the transportation buyer that the
carrier failed to protect the freight properly, seeking monetary compensation for
damaged freight, delayed or incorrect deliveries, overcharges, or other service failures.
The damages can be up to the value of the goods had they been safely delivered on
time.
Routing Guide - answerA shipping tool used to manage logistics activities for shipments
between two points. It contains mode and carrier information, freight rates and service
requirements.
Order Delivery - answerThe duration of time between when the transportation carrier
picks up a shipment and when it is received by the customer.
Transportation Management System (TMS) - answerA computer application system
designed to manage transportation operations. These systems typically offer modules
focused on specific functions, such as intermodal transportation, import/export
management, fleet service management, and load planning and optimization.
Advance Ship Notice (ASN) - answerAn electronic data interchange (EDI) notification of
shipment of product.
Customer Service Ratio - answer1.) A measure of delivery performance of finished
goods or other cargo, usually expressed as a percentage. In a make-to-stock company,
this percentage usually represents the number of items or dollars (on one or more
customer orders) that were shipped on schedule for a specific time period, compared
Order to Cash Cycle - answer The activities and processes that take place from the time
an order is placed by a customer until payment is received and credited. The goal is to
translate sales into financial benefit as rapidly as possible.
Order Transmittal - answer The time interval between a customer placing an order to
when the seller receives it.
Cycle Time - answer1.) In industrial engineering, the time between completion of two
discrete units of production. For example, the cycle time of motors assembled at a rate
of 120 per hour would be 30 seconds. 2.) In materials management, it refers to the
length of time from when material enters a production facility until it exits. Syn:
Throughput time
Order Cycle - answerThe progression used by a company starting with receipt of a
customer's order and ending with delivery to that customer.
Freight Claim - answerA formal legal claim filed by the transportation buyer that the
carrier failed to protect the freight properly, seeking monetary compensation for
damaged freight, delayed or incorrect deliveries, overcharges, or other service failures.
The damages can be up to the value of the goods had they been safely delivered on
time.
Routing Guide - answerA shipping tool used to manage logistics activities for shipments
between two points. It contains mode and carrier information, freight rates and service
requirements.
Order Delivery - answerThe duration of time between when the transportation carrier
picks up a shipment and when it is received by the customer.
Transportation Management System (TMS) - answerA computer application system
designed to manage transportation operations. These systems typically offer modules
focused on specific functions, such as intermodal transportation, import/export
management, fleet service management, and load planning and optimization.
Advance Ship Notice (ASN) - answerAn electronic data interchange (EDI) notification of
shipment of product.
Customer Service Ratio - answer1.) A measure of delivery performance of finished
goods or other cargo, usually expressed as a percentage. In a make-to-stock company,
this percentage usually represents the number of items or dollars (on one or more
customer orders) that were shipped on schedule for a specific time period, compared
