How do firms achieve strategic competitiveness?
through the use of value-creating strategy
How does an organization know its strategies have created a competitive advantage?
Competitors cannot duplicate it.
Why is it important for firms to develop a dynamic strategic management process?
to be able to respond to changing markets and conditions
What is the foundation of any firm's efforts to achieve strategic competitiveness and
outperform rivals?
knowing how to use a competitive advantage in marketplace competition
How does a hypercompetitive environment challenge those in an industry?
Firms have to aggressively strengthen market position through performance.
How can a global supply chain increase a firm's competitive advantage in an industry?
by providing the best and most inexpensive supplies
What is key to an organization's ability to be strategically flexible and gain competitive
advantage from that flexibility?
continuous learning
In which way can a firm create sustainability in its business practices?
promote gender equality
When managers use the I/O model, why do they consider industry characteristics such
as economies of scale and market frictions in their decision making?
It determines the profit potential of the industry.
When firms possess the same types of resources that are mobile, how can a firm
increase performance?
by using resources to implement strategy with the highest profit potential
How can managers use the five forces model of competition as an analytical tool when
attempting to achieve above-average returns?
to find the industry that is the most attractive for them
In addition to a firm's resources and capabilities, what accounts for the variance in a
firm's profitability?
, strategic actions by managers
What is the basis of assumption for how profit is generated in the resource-based model
of above-average returns?
unique resources and capabilities
How can managers increase the likelihood of an individual resource creating a
competitive advantage?
integrate resources to form a capability
How can a firm make capabilities stronger and more difficult for competitors to imitate?
through continuous use
How can competitors compete against a firm that has rare, valuable, and costly-to-
imitate resources?
create new resources that create different value for the customer
Why is a community where a firm opens a facility considered to be a primary
stakeholder in the firm?
It is directly affected by what a firm does.
When an employee feels their performance review accurately reflects their efforts, and
the firm recognizes the employee's contributions are appropriate, which type of
organizational justice has occurred?
Distributional
How can a firm increase innovation and sales growth while encouraging employees to
share information about how to improve the products or processes being used?
increase feelings of trust
Why would a firm choose to use "arms-length" transactions with stakeholders?
when stakeholder motivation is not as important
Where could a stakeholder go to learn more about the ideals of an organization and its
intended future?
vision statement
How can a CEO develop the most effective vision statement possible?
involve stakeholders in its development
Why should a CEO include a variety of managers and employees in the development of
a mission statement?
because a mission deals with customers and markets
How should a manager determine what employee efforts should be rewarded and
reinforced?