CH 4 (MANA 3320) Exam Questions
and Answers
Industrial Engineering - ANSWER-the study of jobs to find the simplest way to
structure work in order to maximize efficiency
job enlargement - ANSWER-broadening the types of tasks performed in a job
Job Extension - ANSWER-enlarging jobs by combining several relatively simple jobs
to form a job with a wider range of tasks
job rotation - ANSWER-enlarging jobs by moving employees among several different
jobs
job enrichment - ANSWER-empowering workers by adding more decision-making
authority to jobs
Flextime - ANSWER-a scheduling policy in which full-time employees may choose
starting and ending times within guidelines specified by the organization
job sharing - ANSWER-A work option in which two part-time employees carry out the
tasks associated with a single job.
Ergonomics - ANSWER-the study of the interface between individuals' physiology
and the characteristics of the physical work environment
Work Flow Design - ANSWER-the process of analyzing the tasks necessary for the
production of a product or service
job - ANSWER-a set of related duties
position - ANSWER-the set of duties (job) performed by a particular person
Job Analysis - ANSWER-the process of getting detailed information about jobs
job description - ANSWER-A list of the tasks, duties, and responsibilities (TDRs) that
a particular job entails.
job specification - ANSWER-A list of the knowledge, skills, abilities, and other
characteristics (KSAOs) that an individual must have to perform a particular job.
and Answers
Industrial Engineering - ANSWER-the study of jobs to find the simplest way to
structure work in order to maximize efficiency
job enlargement - ANSWER-broadening the types of tasks performed in a job
Job Extension - ANSWER-enlarging jobs by combining several relatively simple jobs
to form a job with a wider range of tasks
job rotation - ANSWER-enlarging jobs by moving employees among several different
jobs
job enrichment - ANSWER-empowering workers by adding more decision-making
authority to jobs
Flextime - ANSWER-a scheduling policy in which full-time employees may choose
starting and ending times within guidelines specified by the organization
job sharing - ANSWER-A work option in which two part-time employees carry out the
tasks associated with a single job.
Ergonomics - ANSWER-the study of the interface between individuals' physiology
and the characteristics of the physical work environment
Work Flow Design - ANSWER-the process of analyzing the tasks necessary for the
production of a product or service
job - ANSWER-a set of related duties
position - ANSWER-the set of duties (job) performed by a particular person
Job Analysis - ANSWER-the process of getting detailed information about jobs
job description - ANSWER-A list of the tasks, duties, and responsibilities (TDRs) that
a particular job entails.
job specification - ANSWER-A list of the knowledge, skills, abilities, and other
characteristics (KSAOs) that an individual must have to perform a particular job.
