MANA 3320 Ch 1 Ch 2 Exam
Questions with Complete Solutions
HR gives organizations advantages because HR is - ANSWER-Valuable, cannot be
imitated, have no good substitutes and with needed skills and knowledge are
sometimes rare
HR Product Lines - ANSWER-administrative services and transactions, business
partner services, strategic partner
Administrative services and transactions - ANSWER-Handling administrative tasks
(for example, hiring employees and answering questions about benefits) efficiently
and with a commitment to quality. This requires expertise in the particular tasks.
Business Partner Services - ANSWER-Developing effective HR systems that help
the organization meet its goals for attracting, keeping, and developing people with
the skills it needs. For the systems to be effective, HR people must understand the
business so they can understand what the business needs.
strategic partner - ANSWER-Contributing to the company's strategy through an
understanding of its existing and needed human resources and ways HR practices
can give the company a competitive advantage. For strategic ideas to be effective,
HR people must understand the business, its industry, and its competitors.
Job Analysis - ANSWER-the process of getting detailed information about jobs
Job Design - ANSWER-The process of defining how work will be performed and
what tasks will be required in a given job.
recruitment - ANSWER-the process through which the organization seeks applicants
for potential employment
Selection - ANSWER-The process by which the organization attempts to identify
applicants with the necessary knowledge, skills, abilities, and other characteristics
that will help the organization achieve its goals.
top five qualities that employers say they are looking for in job candidates -
ANSWER-1. Verbal communication skills
2. Teamwork skills
3. Decision making, problem solving
4. Planning, prioritizing tasks
5. Gathering/processing information
, Training - ANSWER-An organization's planned efforts to help employees acquire
job-related knowledge, skills, abilities, and behaviors, with the goal of applying these
on the job.
Development - ANSWER-The acquisition of knowledge, skills, and behaviors that
improve an employee's ability to meet changes in job requirements and in customer
demands.
Planning Pay & Benefits - ANSWER--How much salary, wages bonuses,
commissions, and other performance -related pay.
-Which benefits to offer(such as retirement plans, insurance, and time off with pay)
and how much of the cost will be shared by employees.
Admin pay & benefits - ANSWER--Systems for keeping track of employees' earnings
and benefits are needed
-Employees need information about their benefits plan
-Extensive record keeping and reporting is needed
Human Resource Planning - ANSWER-identifying the numbers and types of
employees the organization will require to meet its objectives
Talent Management - ANSWER-a systematic, planned effort to attract, retain,
develop, and motivate highly skilled employees and managers
Workforce Analytics - ANSWER-the use of quantitative tools and scientific methods
to analyze data from human resource databases and other sources to make
evidence-based decisions that support business goals
Labor laws govern - ANSWER--equal employment opportunity
-employee safety and health
-employee pay and benefits
-employee privacy
-job security
government requirements (regarding labor laws) include - ANSWER-filing reports,
displaying posters, and avoiding unlawful behavior
Evidence-based HR - ANSWER-collecting and using data to show that human
resource practices have a positive influence on the company's bottom line or key
stakeholders
Sustainability - ANSWER-an organization's ability to profit without depleting its
resources, including employees, natural resources, and the support of the
surrounding community
Corporate Social Responsibility - ANSWER-A company's commitment to meeting the
needs of its stakeholders
Stakeholders - ANSWER-The parties with an interest in the company's success
(typically, shareholders, the community, customers, and employees).
Questions with Complete Solutions
HR gives organizations advantages because HR is - ANSWER-Valuable, cannot be
imitated, have no good substitutes and with needed skills and knowledge are
sometimes rare
HR Product Lines - ANSWER-administrative services and transactions, business
partner services, strategic partner
Administrative services and transactions - ANSWER-Handling administrative tasks
(for example, hiring employees and answering questions about benefits) efficiently
and with a commitment to quality. This requires expertise in the particular tasks.
Business Partner Services - ANSWER-Developing effective HR systems that help
the organization meet its goals for attracting, keeping, and developing people with
the skills it needs. For the systems to be effective, HR people must understand the
business so they can understand what the business needs.
strategic partner - ANSWER-Contributing to the company's strategy through an
understanding of its existing and needed human resources and ways HR practices
can give the company a competitive advantage. For strategic ideas to be effective,
HR people must understand the business, its industry, and its competitors.
Job Analysis - ANSWER-the process of getting detailed information about jobs
Job Design - ANSWER-The process of defining how work will be performed and
what tasks will be required in a given job.
recruitment - ANSWER-the process through which the organization seeks applicants
for potential employment
Selection - ANSWER-The process by which the organization attempts to identify
applicants with the necessary knowledge, skills, abilities, and other characteristics
that will help the organization achieve its goals.
top five qualities that employers say they are looking for in job candidates -
ANSWER-1. Verbal communication skills
2. Teamwork skills
3. Decision making, problem solving
4. Planning, prioritizing tasks
5. Gathering/processing information
, Training - ANSWER-An organization's planned efforts to help employees acquire
job-related knowledge, skills, abilities, and behaviors, with the goal of applying these
on the job.
Development - ANSWER-The acquisition of knowledge, skills, and behaviors that
improve an employee's ability to meet changes in job requirements and in customer
demands.
Planning Pay & Benefits - ANSWER--How much salary, wages bonuses,
commissions, and other performance -related pay.
-Which benefits to offer(such as retirement plans, insurance, and time off with pay)
and how much of the cost will be shared by employees.
Admin pay & benefits - ANSWER--Systems for keeping track of employees' earnings
and benefits are needed
-Employees need information about their benefits plan
-Extensive record keeping and reporting is needed
Human Resource Planning - ANSWER-identifying the numbers and types of
employees the organization will require to meet its objectives
Talent Management - ANSWER-a systematic, planned effort to attract, retain,
develop, and motivate highly skilled employees and managers
Workforce Analytics - ANSWER-the use of quantitative tools and scientific methods
to analyze data from human resource databases and other sources to make
evidence-based decisions that support business goals
Labor laws govern - ANSWER--equal employment opportunity
-employee safety and health
-employee pay and benefits
-employee privacy
-job security
government requirements (regarding labor laws) include - ANSWER-filing reports,
displaying posters, and avoiding unlawful behavior
Evidence-based HR - ANSWER-collecting and using data to show that human
resource practices have a positive influence on the company's bottom line or key
stakeholders
Sustainability - ANSWER-an organization's ability to profit without depleting its
resources, including employees, natural resources, and the support of the
surrounding community
Corporate Social Responsibility - ANSWER-A company's commitment to meeting the
needs of its stakeholders
Stakeholders - ANSWER-The parties with an interest in the company's success
(typically, shareholders, the community, customers, and employees).
