,TESTBANK FOR Working in Groups Communication
Principles and Strategies, 8th edition Engleberg
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel sheet
if it exists.
4- We have all what you need, we make update
at every time. There are many new editions
waiting you.
5- If you think you purchased the wrong file You
can contact us at every time, we can replace it
with true one.
Our email:
,Chapter 1
Introduction to Group Communication
Key: Answer, Page, Type, Learning Objective, Level
Type
A=Applied
C=Conceptual
F=Factual
Level
(1)=Easy; (2)=Moderate; (3)=Difficult
1% Easy
83 % Moderate
16% Difficult
LO=Learning Objective
SG=Used in Study Guide
p=page
TB_Engleberg_Chapter 1
Multiple Choice Single Select
1) According to a study commissioned by the Association of American Colleges and
Universities (AAC&U) that asked 496 employers to rank the essential learning outcomes
needed by college graduates entering the workforce, which outcome ranked highest?
a) ability to work in teams
b) critical thinking
c) digital literacy
d) ability to analyze and interpret data
e) the application of knowledge to real-world settings
1
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Answer: a
Learning Objective 1.1: Describe the pervasiveness and importance of group work.
Topic 1.1: The Importance of Groups
Difficulty Level: Easy
Skill Level: Understand the Concepts
2) The state in which the effective collaboration of group members produces better results than
what would be expected, given the sum of skills and abilities of individual members
working alone, is known as ________.
a) interaction
b) common goals
c) interdependence
d) synergy
e) working
Answer: d
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.1: Advantages of Working in Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
3) Which of the following characteristics is a disadvantage of working in groups?
a) Groups make better decisions when working on complex tasks.
b) Working in groups enhances member learning.
c) Groups require significant time, energy, and resources.
d) Groups are often more creative than members working alone.
e) Members usually enjoy working with others in groups.
Answer: c
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.2: Disadvantages of Working in Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
4) Which of the following situations best represents group communication as defined in the
text?
a) people talking in an elevator
b) people discussing the weather at an airport
c) fans cheering at a baseball game
d) jury members deliberating a court case
e) a congregation listening to a sermon
Answer: d
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
2
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, group communication.
Topic 1.3: Defining Group Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
5) A group with seven members has the potential for ________ different types of interactions.
a) 9
b) 90
c) 666
d) 900
e) 966
Answer: e
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
6) Generally, what is the ideal group size for a problem-solving discussion?
a) 3–5 people
b) 4–6 people
c) 5–7 people
d) 6–9 people
e) 8–12 people
Answer: c
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
3
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
,7) Large-scale studies have found that the most important factor distinguishing successful
groups from unsuccessful groups is ________.
a) having a minimum of five and a maximum of twelve members in a group
b) having a common goal
c) strong leadership
d) member independence and interdependence
e) group morale
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
8) A group with five members has the potential for ________ different types of interactions.
a) 95
b) 90
c) 105
d) 190
e) 100
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
9) The ideal size of a small group is NOT dependent upon ________.
a) member knowledge
b) attitude
c) skills
d) task
e) relationship history
4
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Answer: e
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
10) Which of the following is NOT a critical question that groups must address in order to be
successful?
a) Why are we meeting?
b) Why should we care or work hard?
c) How long have we known each other?
d) Where are we going?
e) How will we know when we get to our goal?
Answer: c
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
11) A book club is an example a ________.
a) self-help group
b) social group
c) civic group
d) service group
e) public group
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
12) Your family is an example of a ________.
a) primary group
b) social group
c) public group
d) service group
e) learning group
Answer: a
5
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
13) A local Alcoholics Anonymous chapter is an example of a ________.
a) primary group
b) self-help group
c) learning group
d) service group
e) public group
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
14) Guests who appear on talk shows and interact with other guests for the benefit of an
audience are participating in which type of group?
a) social group
b) learning group
c) public group
d) governance group
e) service group
Answer: c
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
15) Members of a PTA getting together to hold a carnival for elementary school students are
participating in a ________.
a) primary group
b) learning group
c) civic group
d) governance group
e) self-help group
Answer: c
6
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
16) A college appoints a moderator and holds an open discussion to give students an
opportunity to ask questions and express their concerns about the person invited to deliver
the commencement address at graduation. This kind of public discussion is an example of a
________.
a) primary group
b) public group
c) learning group
d) social group
e) service group
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
17) Members of a college’s board of trustees who are meeting in public to make major policy
decisions is an example of a ________.
a) social group
b) learning group
c) civic group
d) organizational group
e) service group
Answer: d
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
18) A virtual team is one that ________.
a) relies on mediated technology to communicate
b) exists only for a brief period of time
c) lacks a leader
d) lacks a clear purpose
e) has the same dynamic as other groups
7
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Answer: a
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
19) All of the following items are fundamental requirements for a virtual team EXCEPT
________.
a) adequate resources (funding, people, skills, etc.) to achieve a group’s common goal
b) members who are all located within the same time zone
c) members with adequate and appropriate electronic communication skills
d) members with adequate and appropriate collaboration skills suited to a mediated
environment
e) members who serve as role models for others in virtual interactions
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
8
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
Principles and Strategies, 8th edition Engleberg
Notes
1- The file is chapter after chapter.
2- We have shown you few pages sample.
3- The file contains all Appendix and Excel sheet
if it exists.
4- We have all what you need, we make update
at every time. There are many new editions
waiting you.
5- If you think you purchased the wrong file You
can contact us at every time, we can replace it
with true one.
Our email:
,Chapter 1
Introduction to Group Communication
Key: Answer, Page, Type, Learning Objective, Level
Type
A=Applied
C=Conceptual
F=Factual
Level
(1)=Easy; (2)=Moderate; (3)=Difficult
1% Easy
83 % Moderate
16% Difficult
LO=Learning Objective
SG=Used in Study Guide
p=page
TB_Engleberg_Chapter 1
Multiple Choice Single Select
1) According to a study commissioned by the Association of American Colleges and
Universities (AAC&U) that asked 496 employers to rank the essential learning outcomes
needed by college graduates entering the workforce, which outcome ranked highest?
a) ability to work in teams
b) critical thinking
c) digital literacy
d) ability to analyze and interpret data
e) the application of knowledge to real-world settings
1
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Answer: a
Learning Objective 1.1: Describe the pervasiveness and importance of group work.
Topic 1.1: The Importance of Groups
Difficulty Level: Easy
Skill Level: Understand the Concepts
2) The state in which the effective collaboration of group members produces better results than
what would be expected, given the sum of skills and abilities of individual members
working alone, is known as ________.
a) interaction
b) common goals
c) interdependence
d) synergy
e) working
Answer: d
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.1: Advantages of Working in Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
3) Which of the following characteristics is a disadvantage of working in groups?
a) Groups make better decisions when working on complex tasks.
b) Working in groups enhances member learning.
c) Groups require significant time, energy, and resources.
d) Groups are often more creative than members working alone.
e) Members usually enjoy working with others in groups.
Answer: c
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.2: Disadvantages of Working in Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
4) Which of the following situations best represents group communication as defined in the
text?
a) people talking in an elevator
b) people discussing the weather at an airport
c) fans cheering at a baseball game
d) jury members deliberating a court case
e) a congregation listening to a sermon
Answer: d
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
2
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, group communication.
Topic 1.3: Defining Group Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
5) A group with seven members has the potential for ________ different types of interactions.
a) 9
b) 90
c) 666
d) 900
e) 966
Answer: e
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
6) Generally, what is the ideal group size for a problem-solving discussion?
a) 3–5 people
b) 4–6 people
c) 5–7 people
d) 6–9 people
e) 8–12 people
Answer: c
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
3
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
,7) Large-scale studies have found that the most important factor distinguishing successful
groups from unsuccessful groups is ________.
a) having a minimum of five and a maximum of twelve members in a group
b) having a common goal
c) strong leadership
d) member independence and interdependence
e) group morale
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
8) A group with five members has the potential for ________ different types of interactions.
a) 95
b) 90
c) 105
d) 190
e) 100
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
9) The ideal size of a small group is NOT dependent upon ________.
a) member knowledge
b) attitude
c) skills
d) task
e) relationship history
4
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Answer: e
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
10) Which of the following is NOT a critical question that groups must address in order to be
successful?
a) Why are we meeting?
b) Why should we care or work hard?
c) How long have we known each other?
d) Where are we going?
e) How will we know when we get to our goal?
Answer: c
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.1: Key Elements of Group Communication
Difficulty Level: Moderate
Skill Level: Understand the Concepts
11) A book club is an example a ________.
a) self-help group
b) social group
c) civic group
d) service group
e) public group
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
12) Your family is an example of a ________.
a) primary group
b) social group
c) public group
d) service group
e) learning group
Answer: a
5
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
13) A local Alcoholics Anonymous chapter is an example of a ________.
a) primary group
b) self-help group
c) learning group
d) service group
e) public group
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
14) Guests who appear on talk shows and interact with other guests for the benefit of an
audience are participating in which type of group?
a) social group
b) learning group
c) public group
d) governance group
e) service group
Answer: c
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
15) Members of a PTA getting together to hold a carnival for elementary school students are
participating in a ________.
a) primary group
b) learning group
c) civic group
d) governance group
e) self-help group
Answer: c
6
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
16) A college appoints a moderator and holds an open discussion to give students an
opportunity to ask questions and express their concerns about the person invited to deliver
the commencement address at graduation. This kind of public discussion is an example of a
________.
a) primary group
b) public group
c) learning group
d) social group
e) service group
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
17) Members of a college’s board of trustees who are meeting in public to make major policy
decisions is an example of a ________.
a) social group
b) learning group
c) civic group
d) organizational group
e) service group
Answer: d
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Apply What You Know
18) A virtual team is one that ________.
a) relies on mediated technology to communicate
b) exists only for a brief period of time
c) lacks a leader
d) lacks a clear purpose
e) has the same dynamic as other groups
7
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, Answer: a
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
19) All of the following items are fundamental requirements for a virtual team EXCEPT
________.
a) adequate resources (funding, people, skills, etc.) to achieve a group’s common goal
b) members who are all located within the same time zone
c) members with adequate and appropriate electronic communication skills
d) members with adequate and appropriate collaboration skills suited to a mediated
environment
e) members who serve as role models for others in virtual interactions
Answer: b
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3.2: Types of Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
8
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
