MANA 3320 EXAM 1 QUESTIONS AND
ANSWERS
Human Resources Management - ANSWER-The process of managing human
resources (human capital and intellectual assets) to achieve an organization's
objectives.
Reactive change - ANSWER-Change that occurs after external forces have already
affected performance
Proactive change - ANSWER-Change initiated to take advantage of targeted
opportunities
Human Resources Information System - ANSWER-A computerized system that
provides current and accurate data for the purposes of control and decision making
Human Capital - ANSWER-The knowledge, skills, and capabilities of individuals that
have economic value to an organization.
Mission - ANSWER-The basic purpose of the organization as well as its scope of
operations
Strategic Vision - ANSWER-A statement about where the company is going and
what it can become in the future
Core Values - ANSWER-The strong and enduring beliefs and principles that the
company uses as a foundation for its decisions
Value Creation - ANSWER-What the firm adds to a product or service by virtue of
making it; the amount of benefits provided by the product or service once the costs
of making it are subtracted
Differentiation - ANSWER-Involves providing something unique and distinctive to
customers that they value
Low cost provider - ANSWER-Keeping costs low to offer an attractive price to
customers (relative to competitors).
Cost Containment - ANSWER-As companies see rising costs for transportation,
healthcare, and other benefits, they might consider cost savings strategies.
Outsourcing, Offshoring, are examples
Strategic Human Resource Management - ANSWER-Pattern of human resources
developments and activities that enable an organization to achieve its strategic
goals.
, Strategy formulation - ANSWER-providing input as to what is possible given the
types and numbers of people available.
Strategy implementation - ANSWER-making primary resource allocation decisions
about structure, processes, and human resources.
Strategic Planning - ANSWER-Procedures for making decisions about the
organization's long term goals and strategies.
HR Planning - ANSWER-Process of anticipating and making provision for the
movement of people into, within, and out of an organization.
Equal Pay Act 1963 - ANSWER-aimed at abolishing wage disparity based on sex
Title VII Civil Rights Act of 1964 - ANSWER-federal law that prohibits employers
from discriminating against employees on the basis of sex, race, color, national
origin, and religion. It generally applies to employers with 15 or more employees,
including federal, state, and local governments
Protected Classes - ANSWER-Race, color, religion, sex and national origin; Age and
disability (added through ADA and ADEA)
Disparate Treatment - ANSWER-A situation in which protected class members
receive unequal treatment or are evaluated by different standards.
Adverse Impact - ANSWER-Concept that refers to employment practices that appear
neutral but have a discriminatory effect on a protected group
Prima Facie - ANSWER-based on the first impression
4/5s rule - ANSWER-A rule of thumb followed by the EEOC in determining adverse
impact for use in enforcement proceedings.
Equal opportunity - ANSWER-the policy of treating employees and others without
discrimination, especially on the basis of their sex, race, or age.
Affirmative action - ANSWER-an action or policy favoring those who tend to suffer
from discrimination, especially in relation to employment or education
Civil rights act of 1991 - ANSWER-prohibits race norming of tests. Includes changing
test scores based on protected classes. Requires employers to demonstrate that job
practices are job-related and consistent with business necessity
Immigration Reform and Control Act - ANSWER-Cant employ illegal aliens, and
cannot discriminate base on ethnicity or country of origin
Age Discrimination act of 1967 - ANSWER-US labor law that forbids employment
discrimination against anyone at least 40 years of age in the United States
ANSWERS
Human Resources Management - ANSWER-The process of managing human
resources (human capital and intellectual assets) to achieve an organization's
objectives.
Reactive change - ANSWER-Change that occurs after external forces have already
affected performance
Proactive change - ANSWER-Change initiated to take advantage of targeted
opportunities
Human Resources Information System - ANSWER-A computerized system that
provides current and accurate data for the purposes of control and decision making
Human Capital - ANSWER-The knowledge, skills, and capabilities of individuals that
have economic value to an organization.
Mission - ANSWER-The basic purpose of the organization as well as its scope of
operations
Strategic Vision - ANSWER-A statement about where the company is going and
what it can become in the future
Core Values - ANSWER-The strong and enduring beliefs and principles that the
company uses as a foundation for its decisions
Value Creation - ANSWER-What the firm adds to a product or service by virtue of
making it; the amount of benefits provided by the product or service once the costs
of making it are subtracted
Differentiation - ANSWER-Involves providing something unique and distinctive to
customers that they value
Low cost provider - ANSWER-Keeping costs low to offer an attractive price to
customers (relative to competitors).
Cost Containment - ANSWER-As companies see rising costs for transportation,
healthcare, and other benefits, they might consider cost savings strategies.
Outsourcing, Offshoring, are examples
Strategic Human Resource Management - ANSWER-Pattern of human resources
developments and activities that enable an organization to achieve its strategic
goals.
, Strategy formulation - ANSWER-providing input as to what is possible given the
types and numbers of people available.
Strategy implementation - ANSWER-making primary resource allocation decisions
about structure, processes, and human resources.
Strategic Planning - ANSWER-Procedures for making decisions about the
organization's long term goals and strategies.
HR Planning - ANSWER-Process of anticipating and making provision for the
movement of people into, within, and out of an organization.
Equal Pay Act 1963 - ANSWER-aimed at abolishing wage disparity based on sex
Title VII Civil Rights Act of 1964 - ANSWER-federal law that prohibits employers
from discriminating against employees on the basis of sex, race, color, national
origin, and religion. It generally applies to employers with 15 or more employees,
including federal, state, and local governments
Protected Classes - ANSWER-Race, color, religion, sex and national origin; Age and
disability (added through ADA and ADEA)
Disparate Treatment - ANSWER-A situation in which protected class members
receive unequal treatment or are evaluated by different standards.
Adverse Impact - ANSWER-Concept that refers to employment practices that appear
neutral but have a discriminatory effect on a protected group
Prima Facie - ANSWER-based on the first impression
4/5s rule - ANSWER-A rule of thumb followed by the EEOC in determining adverse
impact for use in enforcement proceedings.
Equal opportunity - ANSWER-the policy of treating employees and others without
discrimination, especially on the basis of their sex, race, or age.
Affirmative action - ANSWER-an action or policy favoring those who tend to suffer
from discrimination, especially in relation to employment or education
Civil rights act of 1991 - ANSWER-prohibits race norming of tests. Includes changing
test scores based on protected classes. Requires employers to demonstrate that job
practices are job-related and consistent with business necessity
Immigration Reform and Control Act - ANSWER-Cant employ illegal aliens, and
cannot discriminate base on ethnicity or country of origin
Age Discrimination act of 1967 - ANSWER-US labor law that forbids employment
discrimination against anyone at least 40 years of age in the United States
