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CUMULATIVE EXAM-SKYWEST
BRAND NEW OFFICIAL QUESTIONS
WITH ANSWERS.
Dry ice may be used as an ice cube to keep beverages cold.
T/F? - correct answer -FALSE
Passengers have received notices and warnings prior to boarding
the aircraft regarding hazardous materials.
T/F? - correct answer -TRUE
Passengers may not carry on ammunition in the cabin, unless
they are a LEO, FAM, or FFDO.
T/F? - correct answer -TRUE
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Which tool could a flight attendant use for additional
information/help with a partner they have never flown before? -
correct answer -SOAR
Which items should be completed prior to passenger boarding?
(Select all that apply) - correct answer -Check potable water
levels
Chill white wine and beer (if necessary)
Check cabin cleanliness
Flight attendants are responsible for ensuring that all trash is
removed from the A/C.
T/F? - correct answer -TRUE
On United flights, which drinks should not be served in Highball
glasses? (Select all that apply) - correct answer -Wine
Coffee
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If a first class customer requests Vodka on the rocks, serve the
customer _____________. - correct answer -A cup with Vodka
*already* poured over ice
What is the "above and beyond" service at SkyWest called? -
correct answer -Signature Service
It is the responsibility of the flight attendants who are bringing the
aircraft to the gate to ensure the cabin is clean and ready for the
oncoming crewmembers.
T/F? - correct answer -TRUE
What should flight attendants do if, in flight, they discover airline-
specific supplies for an airline other than the airline the current
flight is flying under? (Example: DC napkins stocked for a UAX
flight) - correct answer -Use supplies from the Generic Service Kit
(GSK)
Cashless devices are required to dispatch a flight. Flights should
be delayed until a working cashless device may be swapped out
for the INOP or missing device.
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T/F? - correct answer -FALSE
If it is your first trip working on the Delta CRJ 200 and you can't
remember which stations you get provisions, where can you look
to find this information? - correct answer -ISM DC CRJ 200
Provisions Quick Reference
Which of the following is an acceptable phrase to use when a
guest orders coffee? (Select all that apply)
Absolutely, and how do you take your coffee?
My pleasure, do you care for cream or sugar?
Do you want your coffee black or what?
No problem - correct answer --Absolutely, and how do you take
your coffee?
-My pleasure, do you care for cream or sugar?
Which carrier are we required to wear their apron? - correct
answer -UNITED
CUMULATIVE EXAM-SKYWEST
BRAND NEW OFFICIAL QUESTIONS
WITH ANSWERS.
Dry ice may be used as an ice cube to keep beverages cold.
T/F? - correct answer -FALSE
Passengers have received notices and warnings prior to boarding
the aircraft regarding hazardous materials.
T/F? - correct answer -TRUE
Passengers may not carry on ammunition in the cabin, unless
they are a LEO, FAM, or FFDO.
T/F? - correct answer -TRUE
, Page | 2
Which tool could a flight attendant use for additional
information/help with a partner they have never flown before? -
correct answer -SOAR
Which items should be completed prior to passenger boarding?
(Select all that apply) - correct answer -Check potable water
levels
Chill white wine and beer (if necessary)
Check cabin cleanliness
Flight attendants are responsible for ensuring that all trash is
removed from the A/C.
T/F? - correct answer -TRUE
On United flights, which drinks should not be served in Highball
glasses? (Select all that apply) - correct answer -Wine
Coffee
, Page | 3
If a first class customer requests Vodka on the rocks, serve the
customer _____________. - correct answer -A cup with Vodka
*already* poured over ice
What is the "above and beyond" service at SkyWest called? -
correct answer -Signature Service
It is the responsibility of the flight attendants who are bringing the
aircraft to the gate to ensure the cabin is clean and ready for the
oncoming crewmembers.
T/F? - correct answer -TRUE
What should flight attendants do if, in flight, they discover airline-
specific supplies for an airline other than the airline the current
flight is flying under? (Example: DC napkins stocked for a UAX
flight) - correct answer -Use supplies from the Generic Service Kit
(GSK)
Cashless devices are required to dispatch a flight. Flights should
be delayed until a working cashless device may be swapped out
for the INOP or missing device.
, Page | 4
T/F? - correct answer -FALSE
If it is your first trip working on the Delta CRJ 200 and you can't
remember which stations you get provisions, where can you look
to find this information? - correct answer -ISM DC CRJ 200
Provisions Quick Reference
Which of the following is an acceptable phrase to use when a
guest orders coffee? (Select all that apply)
Absolutely, and how do you take your coffee?
My pleasure, do you care for cream or sugar?
Do you want your coffee black or what?
No problem - correct answer --Absolutely, and how do you take
your coffee?
-My pleasure, do you care for cream or sugar?
Which carrier are we required to wear their apron? - correct
answer -UNITED
