NCOM 1000 FINAL EXAM Questions with Answers
(100% Correct Answers)
Why do we communicate? (3)
Ans✅ ✅: - to gain a new perspective
- to achieve our desired outcomes
- to improve our skills
What effect does communication have on our physical needs?
Ans✅ ✅: - communication is so important that it's presence or absence affects our health
- it is important to be able to talk things out
- personal communication is essential to our needs
What effect does communication have on our identity
Ans✅ ✅: Communication helps us learn who we are, identity comes from the way we
interact with people
No compunction = no sense of identity
What effect does communication have on our social needs
Ans✅ ✅: Communication is the principle way relationships are created
What effect does communication have on our practical needs
Ans✅ ✅: Communication is an essential part of effectiveness in many situations ( being
able to tell people what you need, want - listening to what others need or want)
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,What are the five principles of communication?
Ans✅ ✅: 1) transactional
2) intentional/unintentional
3) content & relational
4) irreversible
5) unrepeatable
Describe the first principle of communication: transactional
Ans✅ ✅: Depends on the involvement of the partner, a dynamic process with a degree of
mutual influence - give and take
Describe the second principle of communication: intentional/unintentional
Ans✅ ✅: Some communication is deliberate, and sometimes we overhear others talking
around us
Describe the third principle of communication: content & relational
Ans✅ ✅: Paying attention to the topic is influenced by how I feel about it and he person I'm
talking with
Describe the fourth principle of communication: irreversible
Ans✅ ✅: Cannot take back what has been said but further explanation can help clear up
confusion
Describe the fifth principle of communication: unrepeatable
Ans✅ ✅: Both sender & receiver change with communication making it impossible to
reappear the same message twice
Common communication misconceptions (4)
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,Ans✅ ✅: - not all communication seeks understanding
- more communication is not always better
- communication will solve all problems
- effective communication is not a natural ability
Quantitative
Ans✅ ✅: Any interaction between two people or more
Qualitative
Ans✅ ✅: When people treat each other as unique individuals, regardless of context or the
amount of people involved
Pros of computer mediated communication (3)
Ans✅ ✅: - allows people who tend to be more shy interact more
- you can chose whether or not to respond
- allows you to communicate easier demographically
Cons of computer mediated communication (2)
Ans✅ ✅: - greater chance of misunderstanding, lacks emotion
- once it's on the internet you can't take it off
Characteristics of competent communication: (7)
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, Ans✅ ✅: - large repertoire of skills
- adaptability
- ability to perform skillfully
- involvement
- empathy and perspective
taking
- cognitive complexity
- self-monitoring
What is self-concept?
Ans✅ ✅: A relatively stable set of perceptions I hold of myself
What is self-esteem?
Ans✅ ✅: How I feel about myself and my abilities to achieve my goals
What is self-control?
Ans✅ ✅: Aka self regulation - how well I can change my thoughts, emotions, moods,
impulses or performances in order to achieve my goal or meet a social/cultural expectation
When does the development of self-concept begin?
Ans✅ ✅: 6-7 months of age
Development of self-concept: reflected appraisals
Ans✅ ✅: The theory that a persons self-concept matches the way the person believes
others regard him/her
Requirements of reflected appraisal (4)
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(100% Correct Answers)
Why do we communicate? (3)
Ans✅ ✅: - to gain a new perspective
- to achieve our desired outcomes
- to improve our skills
What effect does communication have on our physical needs?
Ans✅ ✅: - communication is so important that it's presence or absence affects our health
- it is important to be able to talk things out
- personal communication is essential to our needs
What effect does communication have on our identity
Ans✅ ✅: Communication helps us learn who we are, identity comes from the way we
interact with people
No compunction = no sense of identity
What effect does communication have on our social needs
Ans✅ ✅: Communication is the principle way relationships are created
What effect does communication have on our practical needs
Ans✅ ✅: Communication is an essential part of effectiveness in many situations ( being
able to tell people what you need, want - listening to what others need or want)
© 2025 All rights reserved
,What are the five principles of communication?
Ans✅ ✅: 1) transactional
2) intentional/unintentional
3) content & relational
4) irreversible
5) unrepeatable
Describe the first principle of communication: transactional
Ans✅ ✅: Depends on the involvement of the partner, a dynamic process with a degree of
mutual influence - give and take
Describe the second principle of communication: intentional/unintentional
Ans✅ ✅: Some communication is deliberate, and sometimes we overhear others talking
around us
Describe the third principle of communication: content & relational
Ans✅ ✅: Paying attention to the topic is influenced by how I feel about it and he person I'm
talking with
Describe the fourth principle of communication: irreversible
Ans✅ ✅: Cannot take back what has been said but further explanation can help clear up
confusion
Describe the fifth principle of communication: unrepeatable
Ans✅ ✅: Both sender & receiver change with communication making it impossible to
reappear the same message twice
Common communication misconceptions (4)
© 2025 All rights reserved
,Ans✅ ✅: - not all communication seeks understanding
- more communication is not always better
- communication will solve all problems
- effective communication is not a natural ability
Quantitative
Ans✅ ✅: Any interaction between two people or more
Qualitative
Ans✅ ✅: When people treat each other as unique individuals, regardless of context or the
amount of people involved
Pros of computer mediated communication (3)
Ans✅ ✅: - allows people who tend to be more shy interact more
- you can chose whether or not to respond
- allows you to communicate easier demographically
Cons of computer mediated communication (2)
Ans✅ ✅: - greater chance of misunderstanding, lacks emotion
- once it's on the internet you can't take it off
Characteristics of competent communication: (7)
© 2025 All rights reserved
, Ans✅ ✅: - large repertoire of skills
- adaptability
- ability to perform skillfully
- involvement
- empathy and perspective
taking
- cognitive complexity
- self-monitoring
What is self-concept?
Ans✅ ✅: A relatively stable set of perceptions I hold of myself
What is self-esteem?
Ans✅ ✅: How I feel about myself and my abilities to achieve my goals
What is self-control?
Ans✅ ✅: Aka self regulation - how well I can change my thoughts, emotions, moods,
impulses or performances in order to achieve my goal or meet a social/cultural expectation
When does the development of self-concept begin?
Ans✅ ✅: 6-7 months of age
Development of self-concept: reflected appraisals
Ans✅ ✅: The theory that a persons self-concept matches the way the person believes
others regard him/her
Requirements of reflected appraisal (4)
© 2025 All rights reserved
