MGMT 3320 EXAM QUESTIONS WITH
COMPLETE SOLUTIONS
Sarbanes-Oxley Act of 2002 - ANSWER-requires proper financial record keeping for
public companies, code of ethics
HRM has a dual nature: - ANSWER-1. Support the organization's strategy
2. represents and advocates for the employees
HRM four basic functions - ANSWER-staffing, training and development, motivation
and maintenance
External influences on HRM - ANSWER-dynamic environment-ethics, globalization,
workforce diversity, etc.
laws and regulations- laws protect employee rights to union representation, fair
wages, discrimination
labor unions- assists workers in dealing with company management
management thought-
Frederick Taylor - ANSWER-developed principles to enhance worker productivity
Hugo Munsterberg - ANSWER-devised improvements to worker training, testing,
evaluations, and efficiency
Mary Parker Follet - ANSWER-advocated people-orientented organizations
Elton Mayo's Hawthorne Studies - ANSWER-dynamics of informal work groups have
a bigger effect on worker performance than do wage incentives. These studies gave
rise to the human relations movement: benefits, healthy work conditions, concern for
employee well being
Human Resource positions - ANSWER-assistants- support other HR professionals
generalists- provide service in all 4 HR functions
specialist-works in one of 4 HR functions
executive-reports to top management
Quality HR programs: - ANSWER-reward productive work, offer flexible work friendly
environment, properly recruit and retain employees, provide effective communication
More than half of all companies ______ all or some parts of their HR functions. -
ANSWER-outsource
Professional Employer Organization (PEO) - ANSWER-helps small -medium sized
companies attract stronger candidates and handle new laws in HR
COMPLETE SOLUTIONS
Sarbanes-Oxley Act of 2002 - ANSWER-requires proper financial record keeping for
public companies, code of ethics
HRM has a dual nature: - ANSWER-1. Support the organization's strategy
2. represents and advocates for the employees
HRM four basic functions - ANSWER-staffing, training and development, motivation
and maintenance
External influences on HRM - ANSWER-dynamic environment-ethics, globalization,
workforce diversity, etc.
laws and regulations- laws protect employee rights to union representation, fair
wages, discrimination
labor unions- assists workers in dealing with company management
management thought-
Frederick Taylor - ANSWER-developed principles to enhance worker productivity
Hugo Munsterberg - ANSWER-devised improvements to worker training, testing,
evaluations, and efficiency
Mary Parker Follet - ANSWER-advocated people-orientented organizations
Elton Mayo's Hawthorne Studies - ANSWER-dynamics of informal work groups have
a bigger effect on worker performance than do wage incentives. These studies gave
rise to the human relations movement: benefits, healthy work conditions, concern for
employee well being
Human Resource positions - ANSWER-assistants- support other HR professionals
generalists- provide service in all 4 HR functions
specialist-works in one of 4 HR functions
executive-reports to top management
Quality HR programs: - ANSWER-reward productive work, offer flexible work friendly
environment, properly recruit and retain employees, provide effective communication
More than half of all companies ______ all or some parts of their HR functions. -
ANSWER-outsource
Professional Employer Organization (PEO) - ANSWER-helps small -medium sized
companies attract stronger candidates and handle new laws in HR
