Introduction to Industrial and
Organizational Psychology, 8th Edition
Riggio [All Lessons Included]
Complete Chapter Solution Manual
are Included (Ch.1 to Ch.15)
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, Table of Contents are Given Below
"Introduction to Industrial/Organizational Psychology" (8th Edition) by Ronald E. Riggio and Stefanie K.
Johnson is structured into several parts, each encompassing chapters that explore various facets of industrial and
organizational psychology. The chapters are organized as follows:
Part I: Introduction
1. Introduction to I/O Psychology: Our History and the Important Role We Play in Ensuring
Workplace Equity
2. Research Methods in Industrial/Organizational Psychology
Part II: Human Resources Issues
3. Pre-Employment Planning
4. Assessing and Selecting Employees
5. Evaluating Employee Performance
6. Employee Training and Development
Part III: Worker Issues
7. Motivation
8. Positive Employee Attitudes
9. Worker Stress and Burnout
Part IV: Work Group and Organizational Issues
10. Communication in the Workplace
11. Socialization and Working in Groups
12. Decision Making in Groups
13. Influence, Power, and Politics
14. Leadership
15. Organizational Structure, Culture, and Development
This comprehensive structure provides readers with an in-depth understanding of the field of industrial and
organizational psychology, emphasizing both theoretical frameworks and practical applications in the workplace.
PAGE 1
,PART 1: INTRODUCTION TO I/O PSYCHOLOGY (QUESTIONS 1–33)
1. Which of the following best describes Industrial and Organizational psychology?
A. Industrial psychology focuses on hiring and firing decisions, while organizational psychology focuses on
workplace safety.
B. Industrial psychology focuses on the management of raw materials, while organizational psychology focuses
on company structure.
C. Industrial psychology focuses on job analysis, selection, and performance appraisal, while organizational
psychology focuses on employee behavior and well-being.
D. Industrial psychology focuses on cost reduction, while organizational psychology focuses on compliance
with government regulations.
Answer: C
Explanation: Industrial psychology typically addresses issues like job analysis, recruitment, selection, and
performance measurement. Organizational psychology examines broader psychological aspects of the
workplace, including motivation, leadership, and employee attitudes.
2. One of the earliest influences in the history of I/O psychology was:
A. Hawthorne Studies
B. Cognitive dissonance theory
C. Maslow’s hierarchy of needs
D. The psychoanalytic approach
Answer: A
Explanation: The Hawthorne Studies (1920s–1930s) significantly shaped I/O psychology by revealing the
impact of social factors and worker attitudes on productivity.
3. During World War I, psychologists primarily contributed to which aspect of the military?
A. Designing infantry strategies
B. Developing weapons technology
C. Developing personnel selection tests
D. Providing group therapy sessions
Answer: C
Explanation: I/O psychologists developed intelligence and aptitude tests (e.g., Army Alpha and Beta) to place
recruits in suitable roles, marking an early major contribution of psychology to large-scale personnel
assessment.
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, 4. Walter Dill Scott is best known for his contributions to:
A. Psychoanalysis and dream interpretation
B. Personnel procedures in advertising and sales
C. Creating vocational guidance software
D. Organizational culture theories
Answer: B
Explanation: Walter Dill Scott was a pioneer in applying psychology to advertising, sales, and personnel
procedures, thereby expanding the practical scope of industrial psychology.
5. Hugo Münsterberg is often regarded as:
A. The father of counseling psychology
B. The father of modern labor laws
C. One of the founders of industrial psychology
D. A leading critic of organizational studies
Answer: C
Explanation: Hugo Münsterberg authored one of the first texts on industrial psychology, linking psychological
principles to practical problems in organizations.
6. The term “time and motion studies” is closely associated with which early I/O contributors?
A. Sigmund Freud and Carl Jung
B. Frank and Lillian Gilbreth
C. Frederick Taylor and Hugo Münsterberg
D. Elton Mayo and Mary Parker Follett
Answer: B
Explanation: Frank and Lillian Gilbreth conducted time and motion studies to optimize worker efficiency by
analyzing tasks and movements to reduce fatigue and increase productivity.
7. Which major event in the 20th century led to the increased use of psychological tests in the
workplace?
A. The Great Depression
B. World War II
C. The Cold War
D. The Civil Rights Movement
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