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NEW LATEST OPSY 5315 - RAO EXAM 1
PRACTICE QUESTIONS WITH ANSWERS
TESTED AND APPROVED
Which of the following is NOT one of the factors that fosters specialization and worldwide
supply chains?
A. cheaper transportation
B. instant communication
C. specialized expert knowledge
D. marketing --CORRECT ANSWER--marketing
Which appears to provide the best opportunity for increases in productivity?
A. capital
B. raw materials
C. labor
D. management --CORRECT ANSWER--management
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Which of the following trends is NOT part of the exciting OM challenges currently facing
operations managers?
A. local focus
B. rapid product development
C. sustainability
D. supply chain partnering --CORRECT ANSWER--local focus
Which of the following is an example of a "hidden" production function?
A. assembling a motorcycle
B. transplanting a liver
C. producing a computer
D. manufacturing a television --CORRECT ANSWER--transplanting a liver
Which of the following does NOT contribute to OM?
A. other disciplines including industrial engineering, statistics, management, and economics
B. information technology
C. unsystematic processing of data
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D. innovations from physical sciences --CORRECT ANSWER--unsystematic processing of
data
Which of the following activities at an airline is NOT an operations activity?
A. flying
B. crew scheduling
C. sales
D. catering --CORRECT ANSWER--sales
The economic activities that typically produce an intangible product are referred to as
A. goods.
B. services.
C. products.
D. phantoms. --CORRECT ANSWER--services.
The person who believed that management must do more to improve the work environment
and processes so that quality can be improved was
A. Walter Shewhart.
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B. Eli Whitney.
C. W. Edwards Deming.
D. Henry Ford. --CORRECT ANSWER--W. Edwards Deming.
Which of the following OM decisions determines how a good or service is produced and
commits management to specific technology, quality, human resources, and capital
investment?
A. managing quality
B. process and capacity design
C. design of goods and services
D. human resources and job design --CORRECT ANSWER--process and capacity design
Which of the following best defines scheduling?
A. Determines and implements intermediate- and short-term schedules that effectively
and efficiently utilize personnel while meeting customer demands.
B. Determines and implements intermediate- and short-term schedules that effectively
and efficiently utilize both personnel and facilities while meeting customer demands.
C. Determines and implements long- and short-term schedules that effectively and
efficiently utilize personnel while meeting customer demands.
D. Determines and implements long- and short-term schedules that effectively and
efficiently utilize both personnel and facilities while meeting customer demands. --
NEW LATEST OPSY 5315 - RAO EXAM 1
PRACTICE QUESTIONS WITH ANSWERS
TESTED AND APPROVED
Which of the following is NOT one of the factors that fosters specialization and worldwide
supply chains?
A. cheaper transportation
B. instant communication
C. specialized expert knowledge
D. marketing --CORRECT ANSWER--marketing
Which appears to provide the best opportunity for increases in productivity?
A. capital
B. raw materials
C. labor
D. management --CORRECT ANSWER--management
, Page 2 of 40
Which of the following trends is NOT part of the exciting OM challenges currently facing
operations managers?
A. local focus
B. rapid product development
C. sustainability
D. supply chain partnering --CORRECT ANSWER--local focus
Which of the following is an example of a "hidden" production function?
A. assembling a motorcycle
B. transplanting a liver
C. producing a computer
D. manufacturing a television --CORRECT ANSWER--transplanting a liver
Which of the following does NOT contribute to OM?
A. other disciplines including industrial engineering, statistics, management, and economics
B. information technology
C. unsystematic processing of data
, Page 3 of 40
D. innovations from physical sciences --CORRECT ANSWER--unsystematic processing of
data
Which of the following activities at an airline is NOT an operations activity?
A. flying
B. crew scheduling
C. sales
D. catering --CORRECT ANSWER--sales
The economic activities that typically produce an intangible product are referred to as
A. goods.
B. services.
C. products.
D. phantoms. --CORRECT ANSWER--services.
The person who believed that management must do more to improve the work environment
and processes so that quality can be improved was
A. Walter Shewhart.
, Page 4 of 40
B. Eli Whitney.
C. W. Edwards Deming.
D. Henry Ford. --CORRECT ANSWER--W. Edwards Deming.
Which of the following OM decisions determines how a good or service is produced and
commits management to specific technology, quality, human resources, and capital
investment?
A. managing quality
B. process and capacity design
C. design of goods and services
D. human resources and job design --CORRECT ANSWER--process and capacity design
Which of the following best defines scheduling?
A. Determines and implements intermediate- and short-term schedules that effectively
and efficiently utilize personnel while meeting customer demands.
B. Determines and implements intermediate- and short-term schedules that effectively
and efficiently utilize both personnel and facilities while meeting customer demands.
C. Determines and implements long- and short-term schedules that effectively and
efficiently utilize personnel while meeting customer demands.
D. Determines and implements long- and short-term schedules that effectively and
efficiently utilize both personnel and facilities while meeting customer demands. --
