ATI: RN Communication Assessment Exam
Questions and Answers
A nurse calls the unit to say that they will be late for their shift. The charge nurse responds,
"Don't worry, take your time and be safe." After hanging up the phone, the charge nurse
then says to staff at the nurses' station 1'm tired of that nurse always being late. I wish
someone would do something about their tardiness." Which of the following
communication styles is the charge nurse demonstrating? - -Passive-aggressive
-A nurse in the PACU is determining if a client has pain. The client is drowsy and opens
their eyes to verbal stimuli but is unable to communicate their pain level. Which of the
following actions should the nurse take? - -Use an alternative method for determining the
client's pain level.
-A nurse is instructing a client regarding heart-healthy activities. This action represents
which of the following phases of the nurse-client relationship? - -Exploitation
-A nurse enters a client's room and stands near the client to ask them if they need
anything. The client continues to watch the television, which is at a loud volume. Which of
the following actions should the nurse take? - -Lower the volume on the television.
-A nurse is planning to teach new assistive personnel (AP) how to use a bedside glucose
monitor to check a client's blood glucose level. The nurse will include a 30-min face-to-face
lecture and a written copy of the step-by-step procedure. Which of the following modes of
communication is the nurse using in the teaching plan? (Select all that apply.) - -Verbal is
correct.
Written is correct.
Nonverbal is correct.
-A nurse in a provider's office is caring for a client who has hypertension during a follow-
up appointment and is focusing on the client's ability to make healthy behavior changes.
Which of the following statements by the nurse is an example of the use of affirmations? -
-"I'm glad you decided to continue your fitness routine."
-A nurse manager is planning to introduce a new scheduling policy to the unit staff. Which
of the following methods of communication should the nurse manager use? - -Schedule a
face-to-face unit staff meeting.
-A hospice nurse is caring for a client who states that they want to have their last rites
before they die. The nurse recognizes that which of the following factors is influencing the
client's request? - -Cultural factor
Questions and Answers
A nurse calls the unit to say that they will be late for their shift. The charge nurse responds,
"Don't worry, take your time and be safe." After hanging up the phone, the charge nurse
then says to staff at the nurses' station 1'm tired of that nurse always being late. I wish
someone would do something about their tardiness." Which of the following
communication styles is the charge nurse demonstrating? - -Passive-aggressive
-A nurse in the PACU is determining if a client has pain. The client is drowsy and opens
their eyes to verbal stimuli but is unable to communicate their pain level. Which of the
following actions should the nurse take? - -Use an alternative method for determining the
client's pain level.
-A nurse is instructing a client regarding heart-healthy activities. This action represents
which of the following phases of the nurse-client relationship? - -Exploitation
-A nurse enters a client's room and stands near the client to ask them if they need
anything. The client continues to watch the television, which is at a loud volume. Which of
the following actions should the nurse take? - -Lower the volume on the television.
-A nurse is planning to teach new assistive personnel (AP) how to use a bedside glucose
monitor to check a client's blood glucose level. The nurse will include a 30-min face-to-face
lecture and a written copy of the step-by-step procedure. Which of the following modes of
communication is the nurse using in the teaching plan? (Select all that apply.) - -Verbal is
correct.
Written is correct.
Nonverbal is correct.
-A nurse in a provider's office is caring for a client who has hypertension during a follow-
up appointment and is focusing on the client's ability to make healthy behavior changes.
Which of the following statements by the nurse is an example of the use of affirmations? -
-"I'm glad you decided to continue your fitness routine."
-A nurse manager is planning to introduce a new scheduling policy to the unit staff. Which
of the following methods of communication should the nurse manager use? - -Schedule a
face-to-face unit staff meeting.
-A hospice nurse is caring for a client who states that they want to have their last rites
before they die. The nurse recognizes that which of the following factors is influencing the
client's request? - -Cultural factor
