1
WGU D351 FUNCTIONS OF HUMAN
RESOURCE MANAGEMENT
OBJECTIVE ASSESSMENT EXAM
PREP 2025 WITH CORRECT
QUESTIONS AND DETAILED
ANSWERS/ALREADY GRADED A+
Absenteeism - (ANSWER)The failure of an employee to report to the workplace
as scheduled
Accountability - (ANSWER)The personal duty to someone else (a higher-level
manager or the organization itself) for the effective use of resources to complete
an assignment
Active listening - (ANSWER)The intention and ability to listen to others, use the
content and context of the communication, and respond appropriately
Adverse employment action - (ANSWER)Any action, such as firings, demotions,
schedule reductions, or changes, that would harm the individual employee
Affirmative action - (ANSWER)A series of policies, programs, and initiatives that
have been instituted by various entities within both government and the private
sector that are designed to prefer hiring of individuals from protected groups in
certain circumstances in an attempt to mitigate past discrimination
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Arbitrator - (ANSWER)A neutral third party who resolves a conflict by making a
binding decision
Assessment center - (ANSWER)A place where job applicants undergo a series of
tests, interviews, and simulated experiences to determine their potential for a
particular job
Authority - (ANSWER)The right to give orders, enforce obedience, make
decisions, and commit resources toward completing organizational goals
Autocratic style of management - (ANSWER)Highly directive and low in
supportiveness. Appropriate when interacting with low-capability employees.
Consultative style of management - (ANSWER)Highly directive and highly
supportive behavior, is appropriate when interacting with moderately capable
employees. Give specific instructions, and oversee performance at all major
stages of a task.
Participative style of management - (ANSWER)Low directive behavior and high
supportive behavior, and it is appropriate when interacting with employees with
high capability. Spend a small amount of time giving general directions and a
great deal of time giving encouragement.
Empowering Style of Management - (ANSWER)Provide very little direction or
support to employees, appropriate for outstanding employees. You should let
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them know what needs to be done and answer their questions, but it is not
necessary to oversee their performance.
Behaviorally anchored rating scale (BARS) form - (ANSWER)A performance
appraisal that provides a description of each assessment along a continuum
Behaviors - (ANSWER)The actions taken by an individual
Bias - (ANSWER)A personality-based tendency, either toward or against
something
Biological job design - (ANSWER)Designing jobs by focusing on minimizing the
physical strain on the worker by structuring the physical work environment
around the way the body works
Bona fide occupational qualification (BFOQ) - (ANSWER)A qualification that is
absolutely required in order for an individual to be able to successfully do a
particular job
Bonus - (ANSWER)A lump sum payment, typically given to an individual at the
end of a time period
Broadbanding - (ANSWER)Combining multiple pay levels into one
, 4
Burnout - (ANSWER)Constant lack of interest and motivation to perform one's job
Business necessity - (ANSWER)When a particular practice is necessary for the safe
and efficient operation of the business and when there is a specific business
purpose for applying a particular standard that may, in fact, be discriminatory
Business skills - (ANSWER)The analytical and quantitative skills—including in-
depth knowledge of how the business works and its budgeting and strategic-
planning processes—that are necessary for a manager to understand and
contribute to the profitability of the organization
Career - (ANSWER)The individually perceived sequence of attitudes and
behaviors associated with work-related experiences and activities over the span
of a person's life
Career plateau - (ANSWER)When an individual feels unchallenged in their current
job and has little or no chance of advancement
Centralization - (ANSWER)Degree to which decision making is concentrated
within the organization
Coaching - (ANSWER)The process of giving motivational feedback to maintain and
improve performance
WGU D351 FUNCTIONS OF HUMAN
RESOURCE MANAGEMENT
OBJECTIVE ASSESSMENT EXAM
PREP 2025 WITH CORRECT
QUESTIONS AND DETAILED
ANSWERS/ALREADY GRADED A+
Absenteeism - (ANSWER)The failure of an employee to report to the workplace
as scheduled
Accountability - (ANSWER)The personal duty to someone else (a higher-level
manager or the organization itself) for the effective use of resources to complete
an assignment
Active listening - (ANSWER)The intention and ability to listen to others, use the
content and context of the communication, and respond appropriately
Adverse employment action - (ANSWER)Any action, such as firings, demotions,
schedule reductions, or changes, that would harm the individual employee
Affirmative action - (ANSWER)A series of policies, programs, and initiatives that
have been instituted by various entities within both government and the private
sector that are designed to prefer hiring of individuals from protected groups in
certain circumstances in an attempt to mitigate past discrimination
, 2
Arbitrator - (ANSWER)A neutral third party who resolves a conflict by making a
binding decision
Assessment center - (ANSWER)A place where job applicants undergo a series of
tests, interviews, and simulated experiences to determine their potential for a
particular job
Authority - (ANSWER)The right to give orders, enforce obedience, make
decisions, and commit resources toward completing organizational goals
Autocratic style of management - (ANSWER)Highly directive and low in
supportiveness. Appropriate when interacting with low-capability employees.
Consultative style of management - (ANSWER)Highly directive and highly
supportive behavior, is appropriate when interacting with moderately capable
employees. Give specific instructions, and oversee performance at all major
stages of a task.
Participative style of management - (ANSWER)Low directive behavior and high
supportive behavior, and it is appropriate when interacting with employees with
high capability. Spend a small amount of time giving general directions and a
great deal of time giving encouragement.
Empowering Style of Management - (ANSWER)Provide very little direction or
support to employees, appropriate for outstanding employees. You should let
, 3
them know what needs to be done and answer their questions, but it is not
necessary to oversee their performance.
Behaviorally anchored rating scale (BARS) form - (ANSWER)A performance
appraisal that provides a description of each assessment along a continuum
Behaviors - (ANSWER)The actions taken by an individual
Bias - (ANSWER)A personality-based tendency, either toward or against
something
Biological job design - (ANSWER)Designing jobs by focusing on minimizing the
physical strain on the worker by structuring the physical work environment
around the way the body works
Bona fide occupational qualification (BFOQ) - (ANSWER)A qualification that is
absolutely required in order for an individual to be able to successfully do a
particular job
Bonus - (ANSWER)A lump sum payment, typically given to an individual at the
end of a time period
Broadbanding - (ANSWER)Combining multiple pay levels into one
, 4
Burnout - (ANSWER)Constant lack of interest and motivation to perform one's job
Business necessity - (ANSWER)When a particular practice is necessary for the safe
and efficient operation of the business and when there is a specific business
purpose for applying a particular standard that may, in fact, be discriminatory
Business skills - (ANSWER)The analytical and quantitative skills—including in-
depth knowledge of how the business works and its budgeting and strategic-
planning processes—that are necessary for a manager to understand and
contribute to the profitability of the organization
Career - (ANSWER)The individually perceived sequence of attitudes and
behaviors associated with work-related experiences and activities over the span
of a person's life
Career plateau - (ANSWER)When an individual feels unchallenged in their current
job and has little or no chance of advancement
Centralization - (ANSWER)Degree to which decision making is concentrated
within the organization
Coaching - (ANSWER)The process of giving motivational feedback to maintain and
improve performance
