Lesson 10
IT Infrastructure
LO
1. You understand the starting position for the case study Tarzan GmbH
and can understand the fictitious strategy change, and you can put yourself in
the role of "Project Manager Digital Transformation" and can explain a
task in the project.
2. You can deal with different types of computer hardware and assess the
suitability for supporting different activities.
3. You can explain the I/O Principal.
4. You can differentiate between different forms of data input and output and
illustrate them with examples.
5. You know the tasks of operating systems and can explain them.
6. You know different operating systems and mobile operating systems.
7. You can name and explain the different software types installed in a
computer.
8. You understand the relationship between the hardware resources and
applications.
9. You can explain the basic principles of the broadband internet access.
10. You can describe how a VPN-Client is operating and identify advantages
and disadvantages and you can assess the secure use of the Internet via
VPN.
1/8
, Lesson 10
1. Tarzan Case
Input
Output
Headquarters
Employees Internet Webcam
Headset
Branch Branch
Software
Digital
Transformation
Customers
Customers Customers
Claudio Giovanoli – Institute for Information Systems 2023 8
Starting position: Tarzan is a street fashion label founded in 2001 by Manuel
Rieder and Caesar von Däniken. As a modern street fashion label, Tarzan claims
social responsibility and ecological sustainability at the center of their production,
distribution and sales. Their production partners are located in Slovenia, Portugal,
Turkey and India. Tarzan’s products arrive to Switzerland by water and rail.
They print all their designs in a social factory building in Basel area. Tarzan has
three stores located in Basel, Zurich and St. Gallen and a web shop delivering to
Switzerland. (more information on www.tarzan.ch/Ueber-Uns)
Fictional scenario: In line with the Corporate Sustainability Goals 2025 and the
changing global shopping trends (i.e. higher demand on online shopping), Tarzan
decided to reduce the stores and prioritize online presence and e-commerce. They
also started to promote home office for their office staff as of 2020. Tarzan aims to
reduce carbon footprint of each employee while providing a flexible and versatile
work environment effectively. In order to reach this goal, they have invested for
infrastructure and process optimizations, including new laptops for all the employees,
servers, robotic automation, new ERP and CRM software, to name a few.
As the project team, leading the digital transformation process in Tarzan, you are
asked to select computer models from a catalog that each employment category can
order in order to work efficiently and effectively from home.
Category 1: Junior Marketing & Communication (80%)
Responsibilities: Monitoring social media activity, creating relevant text content (e.g.
Facebook-Posts) and sending weekly newsletters, managing website and online
promotions.
Category 2: Senior Designer (60%)
Responsibilities: Creating new visual designs for garments, using photo and video
editing software to support marketing campaigns, using 3D software to plan interior
design proposals for store indoors.
Category 3: Sales Agent (50%)
Responsibilities: Monitoring orders, actively communicating with stock managers in
each location and thewarehouse, optimizing delivery processes. Travels constantly
to international producers, warehouses and retail stores with public transport.
2/8
IT Infrastructure
LO
1. You understand the starting position for the case study Tarzan GmbH
and can understand the fictitious strategy change, and you can put yourself in
the role of "Project Manager Digital Transformation" and can explain a
task in the project.
2. You can deal with different types of computer hardware and assess the
suitability for supporting different activities.
3. You can explain the I/O Principal.
4. You can differentiate between different forms of data input and output and
illustrate them with examples.
5. You know the tasks of operating systems and can explain them.
6. You know different operating systems and mobile operating systems.
7. You can name and explain the different software types installed in a
computer.
8. You understand the relationship between the hardware resources and
applications.
9. You can explain the basic principles of the broadband internet access.
10. You can describe how a VPN-Client is operating and identify advantages
and disadvantages and you can assess the secure use of the Internet via
VPN.
1/8
, Lesson 10
1. Tarzan Case
Input
Output
Headquarters
Employees Internet Webcam
Headset
Branch Branch
Software
Digital
Transformation
Customers
Customers Customers
Claudio Giovanoli – Institute for Information Systems 2023 8
Starting position: Tarzan is a street fashion label founded in 2001 by Manuel
Rieder and Caesar von Däniken. As a modern street fashion label, Tarzan claims
social responsibility and ecological sustainability at the center of their production,
distribution and sales. Their production partners are located in Slovenia, Portugal,
Turkey and India. Tarzan’s products arrive to Switzerland by water and rail.
They print all their designs in a social factory building in Basel area. Tarzan has
three stores located in Basel, Zurich and St. Gallen and a web shop delivering to
Switzerland. (more information on www.tarzan.ch/Ueber-Uns)
Fictional scenario: In line with the Corporate Sustainability Goals 2025 and the
changing global shopping trends (i.e. higher demand on online shopping), Tarzan
decided to reduce the stores and prioritize online presence and e-commerce. They
also started to promote home office for their office staff as of 2020. Tarzan aims to
reduce carbon footprint of each employee while providing a flexible and versatile
work environment effectively. In order to reach this goal, they have invested for
infrastructure and process optimizations, including new laptops for all the employees,
servers, robotic automation, new ERP and CRM software, to name a few.
As the project team, leading the digital transformation process in Tarzan, you are
asked to select computer models from a catalog that each employment category can
order in order to work efficiently and effectively from home.
Category 1: Junior Marketing & Communication (80%)
Responsibilities: Monitoring social media activity, creating relevant text content (e.g.
Facebook-Posts) and sending weekly newsletters, managing website and online
promotions.
Category 2: Senior Designer (60%)
Responsibilities: Creating new visual designs for garments, using photo and video
editing software to support marketing campaigns, using 3D software to plan interior
design proposals for store indoors.
Category 3: Sales Agent (50%)
Responsibilities: Monitoring orders, actively communicating with stock managers in
each location and thewarehouse, optimizing delivery processes. Travels constantly
to international producers, warehouses and retail stores with public transport.
2/8
