ACTUAL QUESTIONS AND CORRECT
ANSWERS
Golden Rule - CORRECT ANSWER You treat patients the way you wish to be treated
Four Critical Life Functions - CORRECT ANSWER 1. Ventilation- moving air in and
out of the lungs
2. Oxygenation- getting oxygen into the blood
3. Circulation- moving the blood through the body
4. Perfusion- getting oxygen into the tissue
When you have an emergency, what is the first priority? - CORRECT
ANSWER ventilation
patient centered care three main elements - CORRECT ANSWER 1.) Individualized
care
2.) Patient involvement
3.) Provider collaboration
patient centered care - CORRECT ANSWER Involves individualized care, patient
involvement, and provider collaboration
introductory stage - CORRECT ANSWER The stage in which the ID bracelet check
must be completed.
HIPAA (Health Insurance Portability and Accountability Act) - CORRECT
ANSWER Passed by Congress in 1996 to increase one's ability to transfer health care
information from one provider to another
, personal space - CORRECT ANSWER 18 inches to 4 feet from the patient; the
interview is best performed with you sitting about 2 to 4 feet from the patient ; only useful for
the interview
social space - CORRECT ANSWER 4 to 12 feet from the patient; useful for the initial
introduction
intimate space - CORRECT ANSWER 0-18 inches and only useful for the physical
examination
teach back method - CORRECT ANSWER allows patient to repeat back key concepts
from teaching session to confirm understanding
closed loop communication - CORRECT ANSWER The order is transmitted orally and
you are authorized to take it, you should repeat the order back to verify its accuracy
Standard Precautions - CORRECT ANSWER hand hygiene and gloves, gown, face
masks, eye protection, respirators, patient care equipment, needles and sharps, and patient
resuscitation devices
Coordinating patient care - CORRECT ANSWER Coordinate patient handoffs; good
communication
SBAR - CORRECT ANSWER Situation, background, assessment, recommendation
Patient Interview - CORRECT ANSWER Communication is a process of imparting a
meaningful message; use a relaxed conversational style that communicates empathy and
genuine concern
Neutral Questions - CORRECT ANSWER Encourage the patient to respond with
sentences and honest answers; preferred for all interactions with the patient and you want to
use a relaxed style conversation