Test Bank for Operations Management: Processes and Supply Chains, 13e Krajewski – Complete Chapters 1-15

1
CopyrightY©Y2022YPearsonYEducation,YIn
c.

,TABLEYOFYCONTENT


1. UsingYOperationsYtoYCreateYValue
o SupplementYA:YDecisionYMaking


PARTY1:YMANAGINGYPROCESSES

2. ProcessYStrategyYandYAnalysis
3. QualityYandYPerformance
4. LeanYSystems
5. CapacityYPlanning
o SupplementYB:YWaitingYLines
6. ConstraintYManagement
7. ProjectYManagement

PARTY2:YMANAGINGYCUSTOMERYDEMAND

8. Forecasting
9. InventoryYManagement
o SupplementYC:YSpecialYInventoryYModels
10. OperationsYPlanningYandYScheduling
o SupplementYD:YLinearYProgramming
11. ResourceYPlanning

PARTY3:YMANAGINGYSUPPLYYCHAINS

12. SupplyYChainYDesign
13. SupplyYChainYLogisticYNetworks
14. SupplyYChainYIntegration
15. SupplyYChainYSustainability




2
CopyrightY©Y2022YPearsonYEducation,YIn
c.

,TEST BANK FOR
Y Y

OperationsYManagementYProcessesYandYSupplyYChains,Y13thYeditionYKrajewski
ChapterY1-15

ChapterY1

1.1 RoleY ofY OperationsY inYanY Organization

1) OperationsYmanagementYrefersYtoYtheYdirectionYandYcontrolYofYinputsYthatYtransformYprocessesYin
toYproductsYandYservices.
Answer:Y TRUE
Difficulty:Y Easy
Keywords:Y operationsYmanagement,Yinputs,Yprocess,Ytransformation
LearningYOutcome:Y DiscussYoperationsYandYoperationsYmanagementYasYaYcompetitiveYadvantageYforYtheYorganizat
ionYAACSB:Y ApplicationYofYKnowledge
LearningYObjective:Y DescribeYtheYroleYofYoperationsYinYanYorganizationYandYitsYhistoricalYevolutionYoverYtime.

2) AnYoperationYisYaYgroupYofYresourcesYperformingYallYorYpartYofYoneYorYmoreYprocess
es.YAnswer:Y TRUE
Difficulty:Y Easy
Keywords:Y operationsYmanagement,Yinputs,Yprocess,Ytransformation
LearningYOutcome:Y DiscussYoperationsYandYoperationsYmanagementYasYaYcompetitiveYadvantageYforYtheYorganizat
ionYAACSB:Y ApplicationYofYKnowledge
LearningYObjective:Y DescribeYtheYroleYofYoperationsYinYanYorganizationYandYitsYhistoricalYevolutionYoverYtime.

3) TheYthreeYmainYlineYfunctionsYofYanyYbusinessYincludeYOperations,YFinanceYandYMarketi
ng.YAnswer:Y TRUE
Difficulty:Y Easy
Keywords:Y operations,Yfinance,Ymarketing
LearningYOutcome:Y DiscussYoperationsYandYoperationsYmanagementYasYaYcompetitiveYadvantageYforYtheYorganizat
ionYAACSB:Y ApplicationYofYKnowledge
LearningYObjective:Y DescribeYtheYroleYofYoperationsYinYanYorganizationYandYitsYhistoricalYevolutionYoverYtime.

4) TheYscopeYofYsupplyYchainYmanagementYisYrestrictedYtoYtheYsynchronizationYofYtheYprocessYamongY
theYvariousYbusinessYfunctionsYwithinYtheYfirm.
Answer:Y FALSE
Difficulty:Y Easy
Keywords:Y supplyYchainYmanagement,Yprocesses
LearningYOutcome:Y DiscussYoperationsYandYoperationsYmanagementYasYaYcompetitiveYadvantageYforYtheYorganizat
ionYAACSB:Y ApplicationYofYKnowledge
LearningYObjective:Y DescribeYtheYroleYofYoperationsYinYanYorganizationYandYitsYhistoricalYevolutionYoverYtime.

5) RegardlessYofYhowYdepartmentsYlikeYAccounting,YEngineering,YFinance,YandYMarketingYfunctionYinY
anYorganization,YtheyYareYallYlinkedYtogetherYthrough:
A) management.
B) processes.
C) customers.

3
CopyrightY©Y2022YPearsonYEducation,YIn
c.

, D) stakeholders.Y
Answer:YBYDifficul
ty:Y Moderate
Keywords:Y departments,Yfunctions,Yprocesses
LearningYOutcome:Y DiscussYoperationsYandYoperationsYmanagementYasYaYcompetitiveYadvantageYforYtheYorganizat
ionYAACSB:Y ApplicationYofYKnowledge
LearningYObjective:Y DescribeYtheYroleYofYoperationsYinYanYorganizationYandYitsYhistoricalYevolutionYoverYtime.

6) TheYfoundationsYofYmodernYmanufacturingYandYtechnologicalYbreakthroughsYwereYinspiredYbyYt
heYcreationYofYtheYmechanicalYcomputerYby:
A) CharlesYBabbage.
B) JamesYWatt.
C) EliYWhitney.
D) FrederickYTaylor
.YAnswer:YAYDifficul
ty:Y Moderate
Keywords:Y CharlesYBabbage
LearningYOutcome:Y DiscussYoperationsYandYoperationsYmanagementYasYaYcompetitiveYadvantageYforYtheYorganizat
ionYAACSB:Y ApplicationYofYKnowledge
LearningYObjective:Y DescribeYtheYroleYofYoperationsYinYanYorganizationYandYitsYhistoricalYevolutionYoverYtime.

7) WhichYofYtheseYGreatYMomentsYinYOperationsYandYSupplyYChainYManagementYdidYnotYoccurYinY
theYtwentiethYcentury?
A) inventionYofYtheYassemblyYline
B) publicationYofYtheYToyotaYProductionYSystemsYbook
C) establishmentYofYrailroads
D) strategicYplanningYforYachievingYproductYvariet
yYAnswer:Y C
Difficulty:YModerateYKeyword
s:Yhistory,Yrailroad
LearningYOutcome:Y DiscussYoperationsYandYoperationsYmanagementYasYaYcompetitiveYadvantageYforYtheYorganizat
ionYAACSB:Y ApplicationYofYKnowledge
LearningYObjective:Y DescribeYtheYroleYofYoperationsYinYanYorganizationYandYitsYhistoricalYevolutionYoverYtime.

8) TheYthreeYmainYlineYfunctionsYofYanyYbusinessYinclude:
A) operations.
B) marketing.
C) finance.
D) informationYsystems.
E) allYofYtheYabove
F) onlyYA),Y B)YandY C)Y abov
eYAnswer:Y F
Difficulty:Y Moderate
Keywords:Y operations,Yfinance,Ymarketing
LearningYOutcome:Y DiscussYoperationsYandYoperationsYmanagementYasYaYcompetitiveYadvantageYforYtheYorganizat
ionYAACSB:Y ApplicationYofYKnowledge
LearningYObjective:Y DescribeYtheYroleYofYoperationsYinYanYorganizationYandYitsYhistoricalYevolutionYoverYtime.

9) OperationsYmanagementYrefersYtoYtheYsystematicYdesign,Ydirection,YandYcontrolYof
thatYtransform intoYproductsYandYservices.
Answer:Y processes,Yinputs
4
CopyrightY©Y2022YPearsonYEducation,YIn
c.