IHOP 2019 Host Test Exam 2026
Questions and Answers
Before handling food, utensils, or food contact equipment, you must: - Correct
answer-Thoroughly wash your hands and fingernails
The uniforms black pants must be worn with a belt when: - Correct answer-The
pants have belt loops.
One way to minimize cross-contamination in the BOH is: - Correct answer-Scrape
and clean the grill between uses or after certain recipes as directed
What are the 8 mot common food allergens? - Correct answer-Milk, wheat, eggs,
soybean, fish, peanuts, shellfish and tree nuts.
Length of facial hair cannot exceed: - Correct answer-1/2 an inch
When is the ideal time to mop the floors in the restaurant? - Correct answer-During
slow or low business periods
Always wash your hands for at least: - Correct answer-20 seconds
©COPYRIGHT 2025, ALL RIGHTS RESERVE 1
, The safety of everybody in the restaurant is the responsibility of: - Correct answer-
All managers and team members
Provide a warm greeting to each guest within: - Correct answer-30 seconds
Include this information when entering a carry-out phone order into the POS: -
Correct answer-Name, "To-Go" order designation, phone number, pick-up time
A wait list includes the guest's: - Correct answer-Name, number in party, table
preference, and any special needs
A circle around an X on the Zone Chart indicates the table: - Correct answer-Will
soon be available/needs to be cleaned
An X over a table in the Zone Chart indicates that the table is: - Correct answer-
Occupied
The best way to determine a table that will meet the guests needs is to: - Correct
answer-Ask appropriate questions
While guests are waiting to be seated, they should be provided with: - Correct
answer-Menus
when a guest brings a complaint to your attention: - Correct answer-Make eye
contact, listen thoroughly without assigning blame, and empathize with the guest
Answer the phone within: - Correct answer-3 rings
©COPYRIGHT 2025, ALL RIGHTS RESERVE 2
Questions and Answers
Before handling food, utensils, or food contact equipment, you must: - Correct
answer-Thoroughly wash your hands and fingernails
The uniforms black pants must be worn with a belt when: - Correct answer-The
pants have belt loops.
One way to minimize cross-contamination in the BOH is: - Correct answer-Scrape
and clean the grill between uses or after certain recipes as directed
What are the 8 mot common food allergens? - Correct answer-Milk, wheat, eggs,
soybean, fish, peanuts, shellfish and tree nuts.
Length of facial hair cannot exceed: - Correct answer-1/2 an inch
When is the ideal time to mop the floors in the restaurant? - Correct answer-During
slow or low business periods
Always wash your hands for at least: - Correct answer-20 seconds
©COPYRIGHT 2025, ALL RIGHTS RESERVE 1
, The safety of everybody in the restaurant is the responsibility of: - Correct answer-
All managers and team members
Provide a warm greeting to each guest within: - Correct answer-30 seconds
Include this information when entering a carry-out phone order into the POS: -
Correct answer-Name, "To-Go" order designation, phone number, pick-up time
A wait list includes the guest's: - Correct answer-Name, number in party, table
preference, and any special needs
A circle around an X on the Zone Chart indicates the table: - Correct answer-Will
soon be available/needs to be cleaned
An X over a table in the Zone Chart indicates that the table is: - Correct answer-
Occupied
The best way to determine a table that will meet the guests needs is to: - Correct
answer-Ask appropriate questions
While guests are waiting to be seated, they should be provided with: - Correct
answer-Menus
when a guest brings a complaint to your attention: - Correct answer-Make eye
contact, listen thoroughly without assigning blame, and empathize with the guest
Answer the phone within: - Correct answer-3 rings
©COPYRIGHT 2025, ALL RIGHTS RESERVE 2
