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Operational Planning - (answer)Finding the best methods, systems and processes to accomplish the
mission/purpose, strategies, goals and objectives the organization in the most effective, efficient and
successful way possible and focuses on internal issues.
Macro-Environmental Forces: - (answer)Ecological Forces
Legal and Ethical Forces
Micro-Environmental Forces: - (answer)Licensure
Health Status
Health Promotion
Situational Assessment and Environmental Scanning: - (answer)Enables leadership to evaluate forces
that contribute to the health industry's complex and dynamic environment and are varied but have a
cumulative impact
The most influential factors in the modern-day health industry are? - (answer)Immense pressure of cost-
containment and speed of change
Leaders of health organizations should consider the changes in the macro and micro environment
against what constructs within the population they serve? - (answer)Cost
Quality
Access
The Steps in Planning - (answer)Establish the organizational situational assessment, then develop the
vision, mission, strategies, goals, objectives, and action steps
Objectives in pursuit of achieving goals are very specific. Developing objectives should draw on what
method? - (answer)SMART method
, DMEC-CLMS Final Exam Preparation Material 2025/2026 Complete Questions And Correct
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Action Steps - (answer)Represent a fifth level of planning and provide the most specific approach to
describing who, what, when, where, and how activities will take place to accomplish an objective
The major domains of decision making? - (answer)Willful Choice or Rational Models
Reality-based Models
Combination Models
Triangulation - (answer)Methods that combine both quantitative and qualitative methods in decision
making
The first step in the Willful Choice decision making model is: - (answer)Identify the problem
Loose coupling could be described in health organization as: - (answer)Staff see rules as not as
important
Training should be highly related to the organization's needs based mostly on: - (answer)Strategic and
operational plans
One method to describe the cycle of leadership development: - (answer)Crawl, Walk, and Run Model
The "Crawl Stage" begins with: - (answer)Self-awareness
Tuckman's Model of Group Dynamic Process contains the following constructs: - (answer)Storming
Informing
Norming
Every great group has a great leader that does the following: - (answer)Reduces barriers for the group
Sets mutual challenging goals