ihop server test With complete solu on RATED A+
2025/2026
what is the pla num rule of guest service - CORRECT ANSWERS treat guests as they want to be
treated
surveys reveal that guests have three basic expecta ons about the way want to be treated in
our restaurant. - CORRECT ANSWERS be there for me, listen to me, treat me nicely
in general there are three type of guest - CORRECT ANSWERS fast friendly exact
when giving their order a guest tells you id like a cheese burger well done tomato on the side
bun toasted with no bu&er and fries extra crispy this guest is - CORRECT ANSWERS exact
when sea ng a guest the guest strikes up a conversa on with the hostess about how many
years they have been coming to this ihop and all the great memories they have here. the guest
is - CORRECT ANSWERS friendly
while wai ng in the lobby to be seated a guest repeatedly asks when their table will be ready
this guest is - CORRECT ANSWERS fast
define the last process for resolving a guest concern - CORRECT ANSWERS listen apologize
solve thank
what is the best way to ensure your voice comes out across the telephone as warm and
energe c - CORRECT ANSWERS smile when talking
, which statement best describes the gree ng you should give when answering the phone -
CORRECT ANSWERS good morning thank you for calling ihop on central this is ashley how may
help you
based on what you've learned, which statement about our guests is most true - CORRECT
ANSWERS our guests care most about being treated with warm and friendly service that
meets their needs
what is the proper procedure for washing your hands - CORRECT ANSWERS turn on water to
as hot as u can handle apply soap lather hands and wrists up to elbows for 20 seconds rinse dry
with hand dryer or single use disposable paper towel and shut off water with towel
why is it important to be in proper uniform - CORRECT ANSWERS appearance safety and
sanita on safety and sanita on are our biggest priority how the guest sees me reflects on the
restaurant and what our standards our
what are the guest's choices of accompaniment for all omele&es(except simple and fit) -
CORRECT ANSWERS 3 bu&ermilk pancakes, hash browns toast seasonal mixed fruit or 3
flavored pancakes
how many pancakes are served witht rooty tooty fresh and fruity pancakes - CORRECT
ANSWERS 4 pancakes
what automa cally accompanies the simple and fit veggie omele&e - CORRECT ANSWERS 4oz
mixed fruit
what kind of breakfast meat comes with the breakfast sampler - CORRECT ANSWERS 2 bacon
2 ham 2 sausage
2025/2026
what is the pla num rule of guest service - CORRECT ANSWERS treat guests as they want to be
treated
surveys reveal that guests have three basic expecta ons about the way want to be treated in
our restaurant. - CORRECT ANSWERS be there for me, listen to me, treat me nicely
in general there are three type of guest - CORRECT ANSWERS fast friendly exact
when giving their order a guest tells you id like a cheese burger well done tomato on the side
bun toasted with no bu&er and fries extra crispy this guest is - CORRECT ANSWERS exact
when sea ng a guest the guest strikes up a conversa on with the hostess about how many
years they have been coming to this ihop and all the great memories they have here. the guest
is - CORRECT ANSWERS friendly
while wai ng in the lobby to be seated a guest repeatedly asks when their table will be ready
this guest is - CORRECT ANSWERS fast
define the last process for resolving a guest concern - CORRECT ANSWERS listen apologize
solve thank
what is the best way to ensure your voice comes out across the telephone as warm and
energe c - CORRECT ANSWERS smile when talking
, which statement best describes the gree ng you should give when answering the phone -
CORRECT ANSWERS good morning thank you for calling ihop on central this is ashley how may
help you
based on what you've learned, which statement about our guests is most true - CORRECT
ANSWERS our guests care most about being treated with warm and friendly service that
meets their needs
what is the proper procedure for washing your hands - CORRECT ANSWERS turn on water to
as hot as u can handle apply soap lather hands and wrists up to elbows for 20 seconds rinse dry
with hand dryer or single use disposable paper towel and shut off water with towel
why is it important to be in proper uniform - CORRECT ANSWERS appearance safety and
sanita on safety and sanita on are our biggest priority how the guest sees me reflects on the
restaurant and what our standards our
what are the guest's choices of accompaniment for all omele&es(except simple and fit) -
CORRECT ANSWERS 3 bu&ermilk pancakes, hash browns toast seasonal mixed fruit or 3
flavored pancakes
how many pancakes are served witht rooty tooty fresh and fruity pancakes - CORRECT
ANSWERS 4 pancakes
what automa cally accompanies the simple and fit veggie omele&e - CORRECT ANSWERS 4oz
mixed fruit
what kind of breakfast meat comes with the breakfast sampler - CORRECT ANSWERS 2 bacon
2 ham 2 sausage
