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CBHCM CERTIFIED BEHAVIORAL HEALTH CASE
MANAGER PRACTICE EXAM QUESTIONS WITH
CORRECT ANSWERS
When a case manager locates a reliable resource for a common client need, such
as family budgeting skills, he or she should --ANSWER--Ensure the service
match client's needs, then make the referral
What's the purpose of ongoing assessment by the case manager --ANSWER--
Monitoring client progress
One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he had to leave the workforce to
attend to his behavioral health issues. Your client ove ____ needing to hire a
home painter and offers to do the work for you. What's the best response --
ANSWER--Politely decline his offer by explaining the concepts of dual
boundaries and consumer exploitation
The purpose of involving collateral resources in case management activities is
to --ANSWER--Obtain resources necessary to assist the client in meeting long
and short term goals
Your client recently missed an appointment to get his medication refilled. Your
client ask if you can call his doctor to get him get a new follow up appointment.
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What is the next step? --ANSWER--Ask your client to sign a release of
information so the authorization is documented
One of you agency funders requires case managers to complete a home visit
with the client before starting the assessment process. Your client calls you 320
min before the schedule unexpected houseguest. What is your best response? --
ANSWER--Cancel the home visit and reschedule the appointment for a time
when houseguest will not be present
What is the main purpose of reviews of assessment data in case management
services? --ANSWER--Treatment placement
Your client is being referred to another provider to step down into a lower level
of care. Your client has agreed to the referral. What information can be
disclosed to the new provider? --ANSWER--Only the information that is
specifically identified in a signed release of information
Case Manager must continually assess their client's safety and well-being in
order to ensure they are --ANSWER--Using interventions that are adequate to
maintain client safety and well-being
How should a case manager proceed if a collateral service provider wants to
update the service plan without the client being present? --ANSWER--Present
the potential change to the client to determine their interest in changing the
service plan
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A prioritized need refers to something that --ANSWER--The individual wants
to work on first
When a case manager contemplates terminating case management services, it is
CRITICAL that she or he consider the --ANSWER--Available community
based and natural supports the client can access to maintain wellness
A formal process that facilitates the clinically appropriate movement of clients
from one level of care to another, including from one practitioner to another is
called --ANSWER--Transition planning
Under what circumstances can substance use information be disclosed --
ANSWER--Whenever a release of information is signed to disclose information
to another party
When can you share information about a client with a third party WHITOUT a
valid release of information on file? --ANSWER--Never, information can only
be released when the release is on file
The MOST IMPORTANT reason to communicate with collateral resources
during the initial assessment and ongoing planning is to --ANSWER--Ensure
you have a complete client's assessment
CBHCM CERTIFIED BEHAVIORAL HEALTH CASE
MANAGER PRACTICE EXAM QUESTIONS WITH
CORRECT ANSWERS
When a case manager locates a reliable resource for a common client need, such
as family budgeting skills, he or she should --ANSWER--Ensure the service
match client's needs, then make the referral
What's the purpose of ongoing assessment by the case manager --ANSWER--
Monitoring client progress
One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he had to leave the workforce to
attend to his behavioral health issues. Your client ove ____ needing to hire a
home painter and offers to do the work for you. What's the best response --
ANSWER--Politely decline his offer by explaining the concepts of dual
boundaries and consumer exploitation
The purpose of involving collateral resources in case management activities is
to --ANSWER--Obtain resources necessary to assist the client in meeting long
and short term goals
Your client recently missed an appointment to get his medication refilled. Your
client ask if you can call his doctor to get him get a new follow up appointment.
, Page 2 of 21
What is the next step? --ANSWER--Ask your client to sign a release of
information so the authorization is documented
One of you agency funders requires case managers to complete a home visit
with the client before starting the assessment process. Your client calls you 320
min before the schedule unexpected houseguest. What is your best response? --
ANSWER--Cancel the home visit and reschedule the appointment for a time
when houseguest will not be present
What is the main purpose of reviews of assessment data in case management
services? --ANSWER--Treatment placement
Your client is being referred to another provider to step down into a lower level
of care. Your client has agreed to the referral. What information can be
disclosed to the new provider? --ANSWER--Only the information that is
specifically identified in a signed release of information
Case Manager must continually assess their client's safety and well-being in
order to ensure they are --ANSWER--Using interventions that are adequate to
maintain client safety and well-being
How should a case manager proceed if a collateral service provider wants to
update the service plan without the client being present? --ANSWER--Present
the potential change to the client to determine their interest in changing the
service plan
, Page 3 of 21
A prioritized need refers to something that --ANSWER--The individual wants
to work on first
When a case manager contemplates terminating case management services, it is
CRITICAL that she or he consider the --ANSWER--Available community
based and natural supports the client can access to maintain wellness
A formal process that facilitates the clinically appropriate movement of clients
from one level of care to another, including from one practitioner to another is
called --ANSWER--Transition planning
Under what circumstances can substance use information be disclosed --
ANSWER--Whenever a release of information is signed to disclose information
to another party
When can you share information about a client with a third party WHITOUT a
valid release of information on file? --ANSWER--Never, information can only
be released when the release is on file
The MOST IMPORTANT reason to communicate with collateral resources
during the initial assessment and ongoing planning is to --ANSWER--Ensure
you have a complete client's assessment
