MANA 3318 test 2 UTA
Group - answer Two or more people with common interests, objectives, and continuing
interaction
Work Team - answer Group of people with complementary skills who are committed to
a common:
-Mission
-Performance goal
-Approach for which they hold themselves mutually accountable
Teamwork - answer Joint action by a team in which individual interests are subordinated
to team unity
Benefit for organization - answer Encourages collaboration
Benefit for individuals - answer-Psychological intimacy: Emotional and psychological
closeness to other team or group members
-Integrated involvement: Closeness achieved through tasks and activities
Norms of Behavior - answer Group standards used to evaluate member's behaviors
Group cohesion - answerInterpersonal glue that makes group members stick together
Social loafing - answerFailure of a member to contribute personal time, effort, thoughts,
or other resources
Loss of Individuality - answerIndividual group members' loss of self-awareness, sense
of accountability, inhibition, and responsibility for individual behavior
Formal groups - answerOfficial or assigned groups gathered to perform various tasks
Usually set up when there is a problem. The people(Employees) are our customers
Informal groups - answerGroups that evolve in the work setting to meet needs not met
by formal groups
(Ethnic, gender, cultural and interpersonal diversity is critical to all types of groups)
Tuckman's Five stage model group development - answerProcess of how a group
develops
, -Forming
-Storming
-Norming
-Performing
-Adjourning
In a true work environment there are how many stages of group development? -
answer-4 (Adjourning is usually excluded) working teams are not abandoned
Work team structure - answerGoals and objectives, guidelines, performance measures,
and role specification
Work team process - answerManaging cooperative and competitive behaviors
Diversity - answer-Enhances group effectiveness
-Types of member contribution - Contributor, collaborator, communicator, and
challenger
Creativity - answerEnhanced through encouraging greater diversity within the team
Creativity is driven by - answerdiversity
Empowerment skill - answerWhen you give your subordinates to do things they wouldn't
have in the past
Self Managed, Self Directed, Autonomous work teams - answerMake decisions that are
reserved for managers, help implement empowerment in organizations
4 steps of leadership - answer-Stewardship leader(gets the team running and backs
away)
-Servant leadership
In about how many years does a company do a upgrade? - answerEvery 5 years
Learning - answerA change in behavior due to experience
classical conditioning - answerprocess of modifying behavior by pairing a conditioned
stimulus with an unconditioned stimulus
Operant conditioning - answerprocess of modifying behavior by following specific
behaviors with positive or negative consequences*
Consequences* - answerReinforcement, Punishment, Extinction
Group - answer Two or more people with common interests, objectives, and continuing
interaction
Work Team - answer Group of people with complementary skills who are committed to
a common:
-Mission
-Performance goal
-Approach for which they hold themselves mutually accountable
Teamwork - answer Joint action by a team in which individual interests are subordinated
to team unity
Benefit for organization - answer Encourages collaboration
Benefit for individuals - answer-Psychological intimacy: Emotional and psychological
closeness to other team or group members
-Integrated involvement: Closeness achieved through tasks and activities
Norms of Behavior - answer Group standards used to evaluate member's behaviors
Group cohesion - answerInterpersonal glue that makes group members stick together
Social loafing - answerFailure of a member to contribute personal time, effort, thoughts,
or other resources
Loss of Individuality - answerIndividual group members' loss of self-awareness, sense
of accountability, inhibition, and responsibility for individual behavior
Formal groups - answerOfficial or assigned groups gathered to perform various tasks
Usually set up when there is a problem. The people(Employees) are our customers
Informal groups - answerGroups that evolve in the work setting to meet needs not met
by formal groups
(Ethnic, gender, cultural and interpersonal diversity is critical to all types of groups)
Tuckman's Five stage model group development - answerProcess of how a group
develops
, -Forming
-Storming
-Norming
-Performing
-Adjourning
In a true work environment there are how many stages of group development? -
answer-4 (Adjourning is usually excluded) working teams are not abandoned
Work team structure - answerGoals and objectives, guidelines, performance measures,
and role specification
Work team process - answerManaging cooperative and competitive behaviors
Diversity - answer-Enhances group effectiveness
-Types of member contribution - Contributor, collaborator, communicator, and
challenger
Creativity - answerEnhanced through encouraging greater diversity within the team
Creativity is driven by - answerdiversity
Empowerment skill - answerWhen you give your subordinates to do things they wouldn't
have in the past
Self Managed, Self Directed, Autonomous work teams - answerMake decisions that are
reserved for managers, help implement empowerment in organizations
4 steps of leadership - answer-Stewardship leader(gets the team running and backs
away)
-Servant leadership
In about how many years does a company do a upgrade? - answerEvery 5 years
Learning - answerA change in behavior due to experience
classical conditioning - answerprocess of modifying behavior by pairing a conditioned
stimulus with an unconditioned stimulus
Operant conditioning - answerprocess of modifying behavior by following specific
behaviors with positive or negative consequences*
Consequences* - answerReinforcement, Punishment, Extinction
