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MANA 4325 exam 1. Questions and Answers

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Exam of 14 pages for the course MANA at MANA (MANA 4325 exam 1.)

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MANA

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MANA 4325 exam 1

Textbook definition of leadership - answer- the process of influencing others to
accomplish the mission by providing purpose, direction and motivation
- getting things accomplished by acting through others
-the ability to guide/direct/influence people
-capacity/ability to lead

Old Paradigm Leader - answer Stability
Control
Competition
uniformity
self centered
hero

New Paradigm Leader - answer change/crisis mgt
empowerment
collaboration
diversity
higher ethical purpose
humble

6 things leadership involves - answersocial influence
followers
shared purpose
change
personal responsibility/integrity
intention

leaders must care ab 2 things - answertask and people

7 satisfactions of leaders - answera feeling of power and prestige

a chance to help others

high income

respect and status

good opportunities for advancement

a feeling of being "in on things"

, an opportunity to control money & other resources

7 frustrations of leaders - answer1.Too much uncompensated work time
2.Too many "headaches"
3.Not enough authority to carry out responsibilities
4.Loneliness
5.Too many problems involving people
6.Too much organizational politics
7.The pursuit of conflicting goals

4 steps to becoming a leader - answerbuilding relationships
building trust
empowerment
engagement

Where do leaders learn to lead? - answerExperience
Examples
education

leader ship
is a ______,
involves ______ and ______ ______,
occurs ______ ______ ______ - answerprocess
influence/goal attainment
within a context

leaders are what 3 things - answernot above followers, not better than followers, an
interactive relationship with followers

position power - answera written, spoken, or implied contract wherein people accept
either a superior or subordinate role and see the use of coercive as well as non-
coercive behavior as an acceptable way of achieving desirable results.

the 5 interpersonal forms of power - answerreward, coercive, legitimate, referent, expert

reward power - answerbased on an agents ability to control rewards that a target wants

coercive power - answerbased on an agents ability to cause an unpleasant experience
for a target

legitimate power - answerbased on a position and mutual agreement

referent power - answerbased on interpersonal attraction

expert power - answerexists when an agent has specialized knowledge or skills that the
target needs

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Institution
MANA
Course
MANA

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