Mana 5345 Exam 1 Study Set
Jonathan works in a mid-size private law firm. He is responsible for managing
relationships with the employees he supervises, and also in helping the firm shape its
vision for growth. He does not directly manage employees' use or understanding of the
law firm's software programs. Applying Katz's skills model, at what level of management
is Jonathan? - answer TOP MANAGEMENT
Julia is very perceptive and excels at breaking down and explaining complex situations
to others. Julie is demonstrating which leadership trait? - answer INTELLIGENCE
The behavioral approach emphasizes which two types of leader behaviors? - answer
TASK AND RELATIONSHIP
Which of the following problem-solving skills can best be described as the ability to
anticipate the implications of executing a plan? - answer FORECASTING
According to Blake and Mouton's Leadership Grid, ______ refers to a leader's ability to
focus on the members of the organization who are working toward the organization's
goals. - answerCONCERN FOR PEOPLE
The process definition of leadership implies ______. - answer LEADERSHIP IS
RECIPROCAL BETWEEN LEADERS AND FOLLOWERS
James is being considered for a management position. On his trait assessment, he
scores low on integrity. In reviewing James's past performance, what finding would be
consistent with this trait assessment? - answerHE BLAMES OTHERS FOR HIS
SHORTCOMINGS
How would you describe a task-focused leader? - answerSOMEONE INTERESTED IN
ORGANIZING WORK AND TAKING ACTION
Arvid works at a new smoothie shop that has not yet made a profit. The boss tells Arvid
and the other workers that whoever sells more than 30 smoothies during their daily shift
will earn a bonus. Arvid's boss is primarily using what type of function? - answerMGMT
IN DEVELOPING AN INCENTIVE PROGRAM TO SOLVE A PROB
Social competence in emotional intelligence includes ______. - answerEMPATHY
In the skills model, crystallized cognitive ability refers to ______. -
answerINTELLECTUAL ABILITY ACQUIRED OVER TIME
, Being socially aware, possessing social acumen, practicing self-monitoring, and having
the ability to decide on the best response for any given situation, then following through
with said decision are all part of Zaccaro's definition of ______. - answerSOCIAL
INTELLIGENCE
As captain of the soccer team, your primary concern is winning games and maintaining
the strength of the team. Your players couldn't care less about teamwork and just want
to win. Which component of leadership would you recommend the leader focus on? -
answerCOMMON GOALS
At the upper-management level in an organization, ______. - answerTECHNICAL
SKILLS ARE LESS IMPORTANT THAN HUMAN SKILLS
Imagine you are in charge of managing four staff members at a small manufacturing
company. You love to chat with your staff regularly, work with them on schedules that fit
their needs, and are most concerned with building camaraderie. Assigning tasks and
holding staff accountable for their work isn't a primary concern of yours. According to
the Leadership Grid, what type of leadership style are you likely displaying? -
answerCOUNTRY CLUB
The four key elements of the definition of leadership used in the text are ______. -
answerPROCESS, INFLUENCE, GROUP, GOAL
Both active and passive management by exception ______. - answeruse more negative
reinforcement than positive reinforcement
Roles of leaders and followers in the acquaintance phase of leadership development
are ______. - answertested
According to charismatic theory, when are followers more likely to trust and
demonstrate unquestioning acceptance toward charismatic leaders? - answerin
stressful situations
An out-group member would most likely be characterized by which type of behavior? -
answerstrict adherence to role responsibilities
The situational leadership model is divided into two parts: ______. - answerleadership
style and follower development level
José's manager promises a small financial incentive to the first team member to hit the
company's sales projection for the fourth quarter. José works hard to earn this incentive.
Which type of leadership style is José's supervisor using? - answertransactional
Charismatic theory posits that leaders should emphasize the intrinsic rewards
associated with work while de-emphasizing ______. - answerextrinsic rewards
Jonathan works in a mid-size private law firm. He is responsible for managing
relationships with the employees he supervises, and also in helping the firm shape its
vision for growth. He does not directly manage employees' use or understanding of the
law firm's software programs. Applying Katz's skills model, at what level of management
is Jonathan? - answer TOP MANAGEMENT
Julia is very perceptive and excels at breaking down and explaining complex situations
to others. Julie is demonstrating which leadership trait? - answer INTELLIGENCE
The behavioral approach emphasizes which two types of leader behaviors? - answer
TASK AND RELATIONSHIP
Which of the following problem-solving skills can best be described as the ability to
anticipate the implications of executing a plan? - answer FORECASTING
According to Blake and Mouton's Leadership Grid, ______ refers to a leader's ability to
focus on the members of the organization who are working toward the organization's
goals. - answerCONCERN FOR PEOPLE
The process definition of leadership implies ______. - answer LEADERSHIP IS
RECIPROCAL BETWEEN LEADERS AND FOLLOWERS
James is being considered for a management position. On his trait assessment, he
scores low on integrity. In reviewing James's past performance, what finding would be
consistent with this trait assessment? - answerHE BLAMES OTHERS FOR HIS
SHORTCOMINGS
How would you describe a task-focused leader? - answerSOMEONE INTERESTED IN
ORGANIZING WORK AND TAKING ACTION
Arvid works at a new smoothie shop that has not yet made a profit. The boss tells Arvid
and the other workers that whoever sells more than 30 smoothies during their daily shift
will earn a bonus. Arvid's boss is primarily using what type of function? - answerMGMT
IN DEVELOPING AN INCENTIVE PROGRAM TO SOLVE A PROB
Social competence in emotional intelligence includes ______. - answerEMPATHY
In the skills model, crystallized cognitive ability refers to ______. -
answerINTELLECTUAL ABILITY ACQUIRED OVER TIME
, Being socially aware, possessing social acumen, practicing self-monitoring, and having
the ability to decide on the best response for any given situation, then following through
with said decision are all part of Zaccaro's definition of ______. - answerSOCIAL
INTELLIGENCE
As captain of the soccer team, your primary concern is winning games and maintaining
the strength of the team. Your players couldn't care less about teamwork and just want
to win. Which component of leadership would you recommend the leader focus on? -
answerCOMMON GOALS
At the upper-management level in an organization, ______. - answerTECHNICAL
SKILLS ARE LESS IMPORTANT THAN HUMAN SKILLS
Imagine you are in charge of managing four staff members at a small manufacturing
company. You love to chat with your staff regularly, work with them on schedules that fit
their needs, and are most concerned with building camaraderie. Assigning tasks and
holding staff accountable for their work isn't a primary concern of yours. According to
the Leadership Grid, what type of leadership style are you likely displaying? -
answerCOUNTRY CLUB
The four key elements of the definition of leadership used in the text are ______. -
answerPROCESS, INFLUENCE, GROUP, GOAL
Both active and passive management by exception ______. - answeruse more negative
reinforcement than positive reinforcement
Roles of leaders and followers in the acquaintance phase of leadership development
are ______. - answertested
According to charismatic theory, when are followers more likely to trust and
demonstrate unquestioning acceptance toward charismatic leaders? - answerin
stressful situations
An out-group member would most likely be characterized by which type of behavior? -
answerstrict adherence to role responsibilities
The situational leadership model is divided into two parts: ______. - answerleadership
style and follower development level
José's manager promises a small financial incentive to the first team member to hit the
company's sales projection for the fourth quarter. José works hard to earn this incentive.
Which type of leadership style is José's supervisor using? - answertransactional
Charismatic theory posits that leaders should emphasize the intrinsic rewards
associated with work while de-emphasizing ______. - answerextrinsic rewards
