NEW PHOENIX FIRE DEPARTMENT PRACTICE
EXAM WITH Q&A NEWLY MODIFIED EXAM
TESTED AND APPROVED!!
Training is an integral part of our career. It never stops. Our Firefighters are expected to be
______ learners, constantly striving to improve personally and professionally. a. Fast
b. Lifelong
c. Good
d. Excellent -- ANSWER--Welcome
b - lifelong
The following study guide reflects many of our standard operating procedures, practices, and
_____norms
a. Personal
b. Physical
c. Cultural
d. Social -- ANSWER--welcome
c - cultural
We are a diverse organization seeking people who will uphold our ________ ______
________ throughout a long career
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a. High standards and traditions
b. Low standards and traditions
c. High standards and culture
d. Culture and High standards -- ANSWER--welcome a - high standards and traditions
A Phoenix Firefighter must possess many critical qualities in order to be successful
throughout a long career. It is a unique calling that entails selflessness,_______ , and skill. a.
Motivation
b. Friendliness
c. Dedication
d. Fitness -- ANSWER--welcome c - dedication
The career of a Phoenix Firefighter involves much more than fighting fire. We are
___________ driven organization
a. Internal service
b. External service
c. Customer relations
d. Customer service -- ANSWER--welcome d - customer service
Our goal each day is to safely respond to and _____ any possible emergency that may arise
a. Mitigate
b. Work through
c. Solve
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d. Fix -- ANSWER--welcome
a - mitigate
We are Firefighters, Paramedics,Hazardous Materials Technicians, ______ _______ ______,
Airport Emergency Response, and much more.
a. Spanish emersion experts
b. Technical Rescue Experts
c. Emergency medical technicians
d. Low angle experts -- ANSWER--welcome
b - 69
we protect lives and property though fire suppression, emergency medical and transportation
services, __________, fire prevention and public education.
A - disaster management
B - firefighting
C - rescue management
D - fitness awareness -- ANSWER--Introduction a - disaster management
the phoenix fire department is committed to providing the highest level of public ________
services for our community.
A) education
B) safety
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C) entities
D) well being -- ANSWER--Introduction
b - safety
This reputation has been earned through years of commitment to focusing our mission on
providing the best _______ possible, philosophy based on working together and treating each
other and the customers we serve with respect
A) Customer service
B) Internal service
C) External service
D) Citizen service -- ANSWER--Introduction a - customer service
The Phoenix Fire Department has a ______ labor management process, and a culture that is
open to change and improving the Department so that future generations of firefighters may
benefit from the hard work of current and past members, with a goal to continue to make the
Department better for those who follow them.
A) Very good
B) Model
C) Form
D) Excellent -- ANSWER--Introduction b - model