Fundamentals of Nursing 1100 Quiz 2 (1100) Questions
With Complete Solutions
Active Listening Correct Answer being attentive to what a
patient is saying both verbally and nonverbally. use SOLER.
Advising Correct Answer A non-therapeutic interviewing
technique. Giving advice or your opinion on something is not
okay because if the patient takes your advice and the situation
goes poorly, they could blame it on you
Assessment (Nursing Process) Correct Answer Collects
comprehensive data pertinent to the patient's health and/or
situation. Assess all risk factors: age, nutrition, diagnostic
procedures, occupation, high-risk behaviors, travel history,
trauma, stress.
Basic Elements of the communication process: Channels
Correct Answer Means of conveying and receiving messages
through visual, auditory, and tactile senses.
Facial expression: visual message
Spoken word: auditory
Touch: tactile
Basic Elements of the communication process: Environment
Correct Answer The setting for sender-receiver interactions
Basic Elements of the communication process: Feedback
Correct Answer Message the receiver returns. This indicates if
, receiver understood meaning of message. sender can evaluate
effectiveness of communication.
Basic Elements of the communication process: Interpersonal
variables Correct Answer Factors that influence
communication
Basic Elements of the communication process: Message
Correct Answer content of the communication
Basic Elements of the communication process: Referent
Correct Answer Motivates one to communicate with another.
examples of referents: sights, sounds, odors, time schedules,
messages, objects, emotions, sensations, perceptions, ideas, etc.
Basic Elements of the communication process: Sender Correct
Answer One who encodes and delivers the message. the sender
puts ideas or feelings into form that is transmitted and
responsible for accuracy and emotional tone of message content.
Clarifying (Definition, example, and therapeutic value)
(Listening) Correct Answer Attempting to improve your
understanding of words, vague ideas, or patient's unclear
thoughts or asking patient to explain what they mean OR
making sure you understand what the patient is saying by
repeating their point or asking a question. Example: "I am not
sure what you mean, could you explain that again?" Therapeutic
value: Helps to clarify patient's feelings, ideas and perceptions
and provide explicit correlation between them and the patient's
actions as well as tells the patient you care and want to fully
understand.
With Complete Solutions
Active Listening Correct Answer being attentive to what a
patient is saying both verbally and nonverbally. use SOLER.
Advising Correct Answer A non-therapeutic interviewing
technique. Giving advice or your opinion on something is not
okay because if the patient takes your advice and the situation
goes poorly, they could blame it on you
Assessment (Nursing Process) Correct Answer Collects
comprehensive data pertinent to the patient's health and/or
situation. Assess all risk factors: age, nutrition, diagnostic
procedures, occupation, high-risk behaviors, travel history,
trauma, stress.
Basic Elements of the communication process: Channels
Correct Answer Means of conveying and receiving messages
through visual, auditory, and tactile senses.
Facial expression: visual message
Spoken word: auditory
Touch: tactile
Basic Elements of the communication process: Environment
Correct Answer The setting for sender-receiver interactions
Basic Elements of the communication process: Feedback
Correct Answer Message the receiver returns. This indicates if
, receiver understood meaning of message. sender can evaluate
effectiveness of communication.
Basic Elements of the communication process: Interpersonal
variables Correct Answer Factors that influence
communication
Basic Elements of the communication process: Message
Correct Answer content of the communication
Basic Elements of the communication process: Referent
Correct Answer Motivates one to communicate with another.
examples of referents: sights, sounds, odors, time schedules,
messages, objects, emotions, sensations, perceptions, ideas, etc.
Basic Elements of the communication process: Sender Correct
Answer One who encodes and delivers the message. the sender
puts ideas or feelings into form that is transmitted and
responsible for accuracy and emotional tone of message content.
Clarifying (Definition, example, and therapeutic value)
(Listening) Correct Answer Attempting to improve your
understanding of words, vague ideas, or patient's unclear
thoughts or asking patient to explain what they mean OR
making sure you understand what the patient is saying by
repeating their point or asking a question. Example: "I am not
sure what you mean, could you explain that again?" Therapeutic
value: Helps to clarify patient's feelings, ideas and perceptions
and provide explicit correlation between them and the patient's
actions as well as tells the patient you care and want to fully
understand.
