Exam
ABQAURP (HCQM) Certification Sample Exam Questions
and Answers Latest 2025/2026 GRADED A+
pg. 1
,quality should be measured, outcomes are critical evolved from his
initial idea. - ANSWER -Abraham Flexner
Boston surgeon, early 1900s. Founded ACS and Hosp Standardization
Program which became JCHO. - ANSWER -EA Codman MD
Pioneer leader in health care outcomes research and its
implementation, awarded EA Codman award in 2000. - ANSWER -John
Williamson MD
individual who brought modern quality assurance techniquest to
modern medicine. Emphasized structure, process and outcomes as focal
points of analysis of medical care quality. - ANSWER -Avedis
Donabedian MD
Plan Do Check Act. His main work was statistical quality control. -
ANSWER -Walter Shewhart
Introduced 14 points for managment and 7 deadly diseases. Believed
system had more impact than individuals. Cited two possible reasons
for undesirable performance: special cause and common cause -
ANSWER -W. Edwards Deming MD
results from an unpredicted action on a system. Ex: increase LOS due to
injuries from hospital roof collapse. Look like blips on a control chart.
pg. 2
, Utilize the most resources to correct, but have the least impact on
improving the system - ANSWER -Special Cause
day to day variations within a system. Result in zigzagging of the
measurement within the standard deviation. Has the greatest impact on
improving pt outcomes. - ANSWER -Common Cause
Total Quality Control. While many factors influence a system, only a vital
few factos will significantly change the system. This is complementary to
special cause and common cause. - ANSWER -Joseph Juran
trilogy of quality planning, quality control, and quality improvement.
emphasizes the need for the entire organization to participate. -
ANSWER -Total Quality Control
Cost of Non-Conformance to help quanitfy the financial benefits of
doing things right the first time. - ANSWER -Philip Crosby
umbrella term for entire field of quality review, includes 9 aspects: QA,
QI, CQI, TQM, credentialling, risk managment, UR, MR, infxn control -
ANSWER -Quality Management
addresses negative outcomes, sentinel events. Monitors bad events,
associated with punishment of peers. Oldest approach since quality
measurement introduced by Flexner. Risk is that it doesn't improve care
for the majority of patients. - ANSWER -Quality Assurance
pg. 3
ABQAURP (HCQM) Certification Sample Exam Questions
and Answers Latest 2025/2026 GRADED A+
pg. 1
,quality should be measured, outcomes are critical evolved from his
initial idea. - ANSWER -Abraham Flexner
Boston surgeon, early 1900s. Founded ACS and Hosp Standardization
Program which became JCHO. - ANSWER -EA Codman MD
Pioneer leader in health care outcomes research and its
implementation, awarded EA Codman award in 2000. - ANSWER -John
Williamson MD
individual who brought modern quality assurance techniquest to
modern medicine. Emphasized structure, process and outcomes as focal
points of analysis of medical care quality. - ANSWER -Avedis
Donabedian MD
Plan Do Check Act. His main work was statistical quality control. -
ANSWER -Walter Shewhart
Introduced 14 points for managment and 7 deadly diseases. Believed
system had more impact than individuals. Cited two possible reasons
for undesirable performance: special cause and common cause -
ANSWER -W. Edwards Deming MD
results from an unpredicted action on a system. Ex: increase LOS due to
injuries from hospital roof collapse. Look like blips on a control chart.
pg. 2
, Utilize the most resources to correct, but have the least impact on
improving the system - ANSWER -Special Cause
day to day variations within a system. Result in zigzagging of the
measurement within the standard deviation. Has the greatest impact on
improving pt outcomes. - ANSWER -Common Cause
Total Quality Control. While many factors influence a system, only a vital
few factos will significantly change the system. This is complementary to
special cause and common cause. - ANSWER -Joseph Juran
trilogy of quality planning, quality control, and quality improvement.
emphasizes the need for the entire organization to participate. -
ANSWER -Total Quality Control
Cost of Non-Conformance to help quanitfy the financial benefits of
doing things right the first time. - ANSWER -Philip Crosby
umbrella term for entire field of quality review, includes 9 aspects: QA,
QI, CQI, TQM, credentialling, risk managment, UR, MR, infxn control -
ANSWER -Quality Management
addresses negative outcomes, sentinel events. Monitors bad events,
associated with punishment of peers. Oldest approach since quality
measurement introduced by Flexner. Risk is that it doesn't improve care
for the majority of patients. - ANSWER -Quality Assurance
pg. 3
