PL-200 EXAM QUESTIONS
AND ANSWERS
,1. 24. You use Power Virtual Agents to create a bot that Trigger Phrase
will answer and transfer help desk calls.
You create topics that contain nodes and functions. question
The company has the following requirements for the
bot: Variable
• When a caller states the word issue, help, or prob-
lem, the bot must respond with the question, "How
can we help you today?"
• When the bot responds with the question, "How can
we help you today?", the bot must provide the caller
with the choices of hardware, software, or other.
• When the caller asks a question, the bot must save
the response so that it can perform an action on the
response.
You need to configure the bot.
Which nodes or functions should you use? To answer,
select the appropriate options in the answer area
NOTE: Each correct selection is worth one point.
Caller states issue help or problem -
Bot provides choices
Responses are temporarily saved
2. Where does each action need to be performed to ac- System Settings
tivate user auditing?
3. Where does each action need to be performed to view Microsoft 365 Compliance
the user audit logs?
4. Where does each action need to be performed to con- Table (entity)
figure the scope for a business rule in a Canvas app?
,5. Which security function needs to be edited to prevent Roles and Groups
access to the Sandbox instance?
6. What are the different types of relationships in the app N:1, N:N, N:1
being designed for a bank?
7. What is the recommended solution to update the Ask the Microsoft 365
sign-in name for a user in a model-driven app without administrator to sign in
losing application history? to the admin portal and
change the username
8. What needs to be done to ensure that a user can cre- Grant Environment Maker
ate canvas apps that consume data from Dataverse? permissions
9. How can you prevent unauthorized users from up- Set a timeout in Power
loading files? Platform admin center.
10. How can you restrict file types in Power Platform Ad- Enter the restricted file
min Center? types in Power Platform
Admin Center.
11. What should you do to track changes for two columns Enable auditing for the Ac-
in the Account table? count table and enable
auditing for the two specif-
ic columns.
12. What are the options to apply automated business Business Rule, Real-time
logic in a model-driven app? workflow (PA Instant flows
are only manually select-
ed, not auto triggered).
13. How can you embed information from other entities Add a sub-grid, Add a
in a form and allow users to edit the data? quick view.
, 14. What can be used to change the geographical access Azure Active Directory,
of an app during COVID? Conditional Access Policy.
15. What are the options for configuring Microsoft Data- Azure Directory group
verse security? team, Access team (to
read, write, or append).
16. What is Power Apps security? Setting up security for
Power Apps.
17. What is Manager Hierarchy? Setting up a hierarchy for
managers.
18. What is the purpose of Manager Hierarchy? To allow managers to view
data only for the repre-
sentatives who report to
them.
19. What is the role of the CEO in the Manager Hierarchy? To be able to view all data
for everyone.
20. What is the role of support representatives in the Man- To be able to view cus-
ager Hierarchy? tomer information in each
other's data across all
managers.
21. What needs to be added to the representative's user The manager's name.
record?
22. What is the recommended Manager Hierarchy depth? 3.
23. What needs to be set up in addition to Manager Hier- Position hierarchy.
archy?
AND ANSWERS
,1. 24. You use Power Virtual Agents to create a bot that Trigger Phrase
will answer and transfer help desk calls.
You create topics that contain nodes and functions. question
The company has the following requirements for the
bot: Variable
• When a caller states the word issue, help, or prob-
lem, the bot must respond with the question, "How
can we help you today?"
• When the bot responds with the question, "How can
we help you today?", the bot must provide the caller
with the choices of hardware, software, or other.
• When the caller asks a question, the bot must save
the response so that it can perform an action on the
response.
You need to configure the bot.
Which nodes or functions should you use? To answer,
select the appropriate options in the answer area
NOTE: Each correct selection is worth one point.
Caller states issue help or problem -
Bot provides choices
Responses are temporarily saved
2. Where does each action need to be performed to ac- System Settings
tivate user auditing?
3. Where does each action need to be performed to view Microsoft 365 Compliance
the user audit logs?
4. Where does each action need to be performed to con- Table (entity)
figure the scope for a business rule in a Canvas app?
,5. Which security function needs to be edited to prevent Roles and Groups
access to the Sandbox instance?
6. What are the different types of relationships in the app N:1, N:N, N:1
being designed for a bank?
7. What is the recommended solution to update the Ask the Microsoft 365
sign-in name for a user in a model-driven app without administrator to sign in
losing application history? to the admin portal and
change the username
8. What needs to be done to ensure that a user can cre- Grant Environment Maker
ate canvas apps that consume data from Dataverse? permissions
9. How can you prevent unauthorized users from up- Set a timeout in Power
loading files? Platform admin center.
10. How can you restrict file types in Power Platform Ad- Enter the restricted file
min Center? types in Power Platform
Admin Center.
11. What should you do to track changes for two columns Enable auditing for the Ac-
in the Account table? count table and enable
auditing for the two specif-
ic columns.
12. What are the options to apply automated business Business Rule, Real-time
logic in a model-driven app? workflow (PA Instant flows
are only manually select-
ed, not auto triggered).
13. How can you embed information from other entities Add a sub-grid, Add a
in a form and allow users to edit the data? quick view.
, 14. What can be used to change the geographical access Azure Active Directory,
of an app during COVID? Conditional Access Policy.
15. What are the options for configuring Microsoft Data- Azure Directory group
verse security? team, Access team (to
read, write, or append).
16. What is Power Apps security? Setting up security for
Power Apps.
17. What is Manager Hierarchy? Setting up a hierarchy for
managers.
18. What is the purpose of Manager Hierarchy? To allow managers to view
data only for the repre-
sentatives who report to
them.
19. What is the role of the CEO in the Manager Hierarchy? To be able to view all data
for everyone.
20. What is the role of support representatives in the Man- To be able to view cus-
ager Hierarchy? tomer information in each
other's data across all
managers.
21. What needs to be added to the representative's user The manager's name.
record?
22. What is the recommended Manager Hierarchy depth? 3.
23. What needs to be set up in addition to Manager Hier- Position hierarchy.
archy?
