Questions and Answers78
Your three best friends all found jobs after graduation. Jack has just found out that he has to
attend a training program. Jamal has just announced that he is getting a divorce. And Jenna is
complaining about her boss who has been pushing her to work harder. Which friend(s) is most
likely to quit?
A) Jamal
B) Jenna and Jack
C) Jenna
D) Jamal and Jenna
E) Jack - ANSWERS -A
Which one of your friends is experiencing a "honeymoon effect"?
A) Thelma has just quit a job that had many things she did not like, started a new job with many
things she
likes, and does not yet know about some other things she will not like
B) Luke has just quit a job that had many things he did not like, started a new job with many
things he likes,
and knows there will be even more good things to come
C) Jenna has just returned home from her honeymoon and now must begin her new job
D) Christine has just quit a job that had many things she did not like, started a new job with
many things she
likes, and does not yet know about some other things that she will also like
E) Sally has just started her first job and likes many things about it and does not yet know about
some other
things that she will not like - ANSWERS -A
,If you have a friend who is experiencing the "honeymoon-hangover effect" what does this say
about your friend's job satisfaction?
A) He/she was more satisfied on an old job than on a new job
1) The most important goal of virtually all organizations is
A) employee development.
B) profit.
C) increased productivity.
D) survival.
E) cost reduction. - ANSWERS -D
2) Organization survival is often dependent on how well the organization can adapt. Which of
the following behaviours on the part of individuals is necessary for the organization to survive?
A) Being innovative.
B) Being motivated to join and remain with the organization.
C) Performing their work in terms of productivity, quality, and service.
D) Being flexible.
E) All of the above. - ANSWERS -E
3) Which of the following statements best defines an "organization"?
A) A social convention for accomplishing individual goals through group effort.
B) A collection of formally organized social entities.
C) A social invention for accomplishing common goals through group effort.
D) A combination of people and physical capital designed to accomplish a common goal.
E) A group which accomplishes common goals through social interactions and individual effort. -
ANSWERS -C
,4) Organizational behaviour is interested in
A) the behaviours of individuals and groups in organizations.
B) the structure of organizations.
C) the formation of groups in organizations.
D) the attitudes of individuals and groups in organizations.
E) all of the above. - ANSWERS -E
5) A large Canadian corporation has recently merged with a French company. Which of the
following is least likely to be related to the field of organizational behaviour?
A) The impact of different cultural values on the newly merged company.
B) The adoption of a bilingual communication policy for all announcements in the employee
newsletter.
C) The development of an organizational structure for the newly merged company.
D) The adoption of a new leadership style and the subsequent resignation of two executives in
Canada.
E) The legal restrictions pertaining to share ownership in the newly merged company. -
ANSWERS -E
6) Management is defined as
A) the art of getting things accomplished through others.
B) the art which prescribes how things get accomplished in organizations.
C) the art of telling people what to do.
D) the art of getting people to do what you want.
E) the art of controlling employees. - ANSWERS -A
7) Who was the father of scientific management?
, A) Frederick Taylor
B) Lyndall Urwick
C) Elton Mayo
D) Max Weber
E) Henri Fayol - ANSWERS -A
8) Scientific Management is the process of
A) using research to develop the optimum degree of specialization and standardization of work
tasks.
B) establishing objective criteria for promotion and selection of employees.
C) developing a strict chain of command.
D) developing a strict set of rules and regulations.
E) centralizing power at the top of organizations. - ANSWERS -A
9) When we say that organizations are social inventions we mean that
A) physical assets and implements of technology are irrelevant to organizations.
B) they must have both people and things to be considered organizations.
C) the existence of organizations is what differentiates humans from animals.
D) they don't really exist.
E) organizations don't exist without members. - ANSWERS -E
10) The idea of bureaucracy was developed by
A) Henri Fayol.
B) Lyndall Urwick.
C) Mary Parker Follett.
D) Frederick Taylor.