Pearlson, Saunders & Galletta) – Complete 13-Chapter Exam Resource for Business & IT
Strategy
Accurate Chapter Breakdown (7th Edition – 13 Chapters)
1. The Information Systems Strategy Triangle
2. Strategic Use of Information Resources
3. Organizational Strategy and Information Systems
4. Digital Systems and the Design of Work
5. Information Systems and Business Transformation
6. Architecture and Infrastructure
7. Security
8. The Business of Information Technology
9. Governance of the Information Systems Organization
10. Information Systems Sourcing
11. Managing IT Projects
12. Business Intelligence, Knowledge Management, and Analytics
13. Privacy and Ethical Considerations in Information Management
1. What requires a unit of analysis, has been processed, and requires human mediation?
a) Data
b) Information
c) Knowledge
d) Legacy
e) None of the above
Ans: b (Medium)
Response: See page 11
2. Roles that managers fill, according to Mintzberg, include all of the
following except:
a) Figurehead
b) Disseminator
, c) Disciplinarian
d) Entrepreneur
e) Resource Allocator
Ans: c (Hard)
Response: See page 9
3. Which of the following is not a Decisional role?
a) Entrepreneur
b) Disturbance handler
, c) Negotiator
d) Resource allocator
e) Spokesperson
Ans: e (Medium)
Response: See page 9
4. What skills would be required to be a visionary manager?
a) Communication and Information gathering
b) Flexibility and creativity
c) Analytical and organizational
d) All of the above
e) None of the above
Ans: b (Easy)
Response: See page 7
5. Define Wisdom:
a) knowledge infused with intuition and judgment that facilitates the ability to make
decisions
b) a process
c) all forms of technology used to create data
d) anything that makes a person clever
e) only d and b
Ans: a (Easy)
Response: See page 12
6. Data is:
a) information endowed with relevance and purpose
b) set of specific objective facts or observations
c) some information
d) all of the above
e) only a and c
, Ans: b (Medium)
Response: See pages 10-12
True/False
7. Information systems (IS) managers should participate in all of the important IS
decisions, even if those decisions do not impact the IS department.
Ans: True (Easy)
Response: See page 2
8. Information for top management is usually based on a long time
horizon, with great detail and high structuredness.
Ans: False (Medium)
Response: See page 11
Short Answer
9. Pricing of things is most often based on while pricing of information goods is
most often based on
Ans: cost, value (Hard)
Response: See page 13
10. If a manager exhibits creativity, curiosity, and confidence, we would say that he or
she supports the role of very well.
Ans: visionary (Hard)