ServiceNow CSA Practice Exam #3
Which of the following are ways Activity streams
to collaborate with team members Connect chat /
on Tasks? Select 4 Answers from Sidebar User
the below options. presence
• Activity streams Work notes
• Additional comments
• Connect chat / Sidebar
• User presence
• Work notes
Which of the following are the Text size can be increased to 200% through your browser settings.
accessibility enhancements in the The screen reader speaks new content without
Service Portal application? disturbing the current flow. Text-to-speech labels that you
Select 3 Answers from the below hear match the labels you see on the screen.
options.
• Text size can be
increased to 200% through
your browser settings.
• The screen reader
speaks new content without
disturbing the current flow.
• Text-to-speech labels
that you hear match the
labels you see on the screen.
• Content can be zoomed
up indefinitely without loss of
functionality.
Where do the ServiceNow Web Browser
client-side scripts execute?
• Internet
• ServiceNow Database
• Application Server
• Web Browser
,Where do you define user User criteria [user_criteria]
conditions to determine who
can access catalogue items?
• Service Catalogue
Configuration / Properties
[system_properties_servicecatal
og_ui]
• Catalogue UI Policies
[catalog_ui_policy]
• User criteria [user_criteria]
• Catalogue
Client Scripts
[catalog_script_cli
ent]
What field attributes can a UI policy Read-only
action change on a form? Visible/hidden
Select 3 Answers from the below Mandatory
options.
• Prevent cell editing
• Change colour
• Read-only
• Visible/hidden
• Mandatory
Where can you view how a In Catalog Builder
catalogue item appears in a
conversational interface and
modify the item if required?
• In Catalog Builder
• In Workspace
• In Service Portal
• In AI Search
What are the different levels of Application and Modules
ServiceNow security before an Access Database Access
end-user can perform User Authentication
CRUD (Create, Read, Update,
Delete) operations on a table?
Select 3 Answers from the below
options.
• Application and Modules
Access
• Anonymous Access
• Database Access
• User Authentication
• 3rd Party Application
Security
Which of the following are true Business rules are not real-time and do not monitor
statements about platform fields on a form. UI Actions can execute both client-
scripting? side and server-side.
Select 3 Answers from the below Data Policy can be run as a UI policy client-side.
options.
, • Business rules are not
real-time and do not monitor
fields on a form.
• UI Actions can execute
both client-side and server-
side.
• Data Policy can be run
as a UI policy client-side.
• Client scripts can only
execute on the browser but
not when a database lookup
Which of the following are ways Activity streams
to collaborate with team members Connect chat /
on Tasks? Select 4 Answers from Sidebar User
the below options. presence
• Activity streams Work notes
• Additional comments
• Connect chat / Sidebar
• User presence
• Work notes
Which of the following are the Text size can be increased to 200% through your browser settings.
accessibility enhancements in the The screen reader speaks new content without
Service Portal application? disturbing the current flow. Text-to-speech labels that you
Select 3 Answers from the below hear match the labels you see on the screen.
options.
• Text size can be
increased to 200% through
your browser settings.
• The screen reader
speaks new content without
disturbing the current flow.
• Text-to-speech labels
that you hear match the
labels you see on the screen.
• Content can be zoomed
up indefinitely without loss of
functionality.
Where do the ServiceNow Web Browser
client-side scripts execute?
• Internet
• ServiceNow Database
• Application Server
• Web Browser
,Where do you define user User criteria [user_criteria]
conditions to determine who
can access catalogue items?
• Service Catalogue
Configuration / Properties
[system_properties_servicecatal
og_ui]
• Catalogue UI Policies
[catalog_ui_policy]
• User criteria [user_criteria]
• Catalogue
Client Scripts
[catalog_script_cli
ent]
What field attributes can a UI policy Read-only
action change on a form? Visible/hidden
Select 3 Answers from the below Mandatory
options.
• Prevent cell editing
• Change colour
• Read-only
• Visible/hidden
• Mandatory
Where can you view how a In Catalog Builder
catalogue item appears in a
conversational interface and
modify the item if required?
• In Catalog Builder
• In Workspace
• In Service Portal
• In AI Search
What are the different levels of Application and Modules
ServiceNow security before an Access Database Access
end-user can perform User Authentication
CRUD (Create, Read, Update,
Delete) operations on a table?
Select 3 Answers from the below
options.
• Application and Modules
Access
• Anonymous Access
• Database Access
• User Authentication
• 3rd Party Application
Security
Which of the following are true Business rules are not real-time and do not monitor
statements about platform fields on a form. UI Actions can execute both client-
scripting? side and server-side.
Select 3 Answers from the below Data Policy can be run as a UI policy client-side.
options.
, • Business rules are not
real-time and do not monitor
fields on a form.
• UI Actions can execute
both client-side and server-
side.
• Data Policy can be run
as a UI policy client-side.
• Client scripts can only
execute on the browser but
not when a database lookup
