United Airlines Flight Attendant: Basic Induction
Terms Exam Questions and Answers
ABA - -Able-Bodied Assistant
Assist when slide inflates and then deflates.
-A/C - -Aircraft
-ACP - -Area Call Panel
-ACSD - -Aviation Child Safety Device
-AED - -Automated External Defibrillator
-AFT - -After, Rear, Back
-AIP - -Attendant Indication Panel
-ALT - -Altitude
-AOSSP - -Aircraft Operator Standard Security Program
-APT - -Airport
-APU - -Auxiliary Power Unit
-ASI - -Aviation Safety Inspector
-ASP - -Attendant Switch Panel
-ATC - -Air Traffic Control
-AVOD - -Audio Video on Demand
-BAC - -Blood Alcohol Consumption (United - 0.02%) (FAA - 0.04%)
-BPSK - -Blood Pressure/Stethoscope Kit
-BF - -BusinessFirst
-CA - -Crossaisle
-CACP - -Cabin Area Control Panel
, -CAP - -Cabin Attendant Panel
-CAPT - -Captain
-CATS - -Crew Advisory Telephone System
-CBT - -Computer Based Training
-CCS - -Crew Communication System
-CDC - -Centers for Disease Control
-CDR - -Cabin Discrepancy Report. This report is for seats trays, and entertainment
system. Located in the Inflight Customer Kit.
-CIDS - -Cabin Intercommunication Data System
-CQ - -Continuing Qualification
-CPAP - -Continuous Positive Airway Pressure
-Customer Injury Reporting Card - -For Customer to fill out if injured inflight. Ex.
Customer gets bumped with beverage cart.
-CRO - -Complaint Resolution Official
-GENRP - -Galley Equipment Needs Repair Tag (tag broken equipment and file a report
with United Voices)
-IFR - -Inflight Final Report
-ISAP - -Inflight Safety Action Program. (Must be submitted 24 hours domestic and 48
hours International)
•Protects you from penalties from the FAA
•if you think you're breaking an FAR...File an ISAP
-IOR - -Irregular Operation Report - file in case of Safety, Security, and or Medical concern
to Customer or Crew(must be submitted within 48 hours domestic | 48 hours
International)
-MEL - -Minimum Equipment List
-POC - -Portable Oxygen Concentrator
-PRAM - -Pre-recorded Automated Announcement
Terms Exam Questions and Answers
ABA - -Able-Bodied Assistant
Assist when slide inflates and then deflates.
-A/C - -Aircraft
-ACP - -Area Call Panel
-ACSD - -Aviation Child Safety Device
-AED - -Automated External Defibrillator
-AFT - -After, Rear, Back
-AIP - -Attendant Indication Panel
-ALT - -Altitude
-AOSSP - -Aircraft Operator Standard Security Program
-APT - -Airport
-APU - -Auxiliary Power Unit
-ASI - -Aviation Safety Inspector
-ASP - -Attendant Switch Panel
-ATC - -Air Traffic Control
-AVOD - -Audio Video on Demand
-BAC - -Blood Alcohol Consumption (United - 0.02%) (FAA - 0.04%)
-BPSK - -Blood Pressure/Stethoscope Kit
-BF - -BusinessFirst
-CA - -Crossaisle
-CACP - -Cabin Area Control Panel
, -CAP - -Cabin Attendant Panel
-CAPT - -Captain
-CATS - -Crew Advisory Telephone System
-CBT - -Computer Based Training
-CCS - -Crew Communication System
-CDC - -Centers for Disease Control
-CDR - -Cabin Discrepancy Report. This report is for seats trays, and entertainment
system. Located in the Inflight Customer Kit.
-CIDS - -Cabin Intercommunication Data System
-CQ - -Continuing Qualification
-CPAP - -Continuous Positive Airway Pressure
-Customer Injury Reporting Card - -For Customer to fill out if injured inflight. Ex.
Customer gets bumped with beverage cart.
-CRO - -Complaint Resolution Official
-GENRP - -Galley Equipment Needs Repair Tag (tag broken equipment and file a report
with United Voices)
-IFR - -Inflight Final Report
-ISAP - -Inflight Safety Action Program. (Must be submitted 24 hours domestic and 48
hours International)
•Protects you from penalties from the FAA
•if you think you're breaking an FAR...File an ISAP
-IOR - -Irregular Operation Report - file in case of Safety, Security, and or Medical concern
to Customer or Crew(must be submitted within 48 hours domestic | 48 hours
International)
-MEL - -Minimum Equipment List
-POC - -Portable Oxygen Concentrator
-PRAM - -Pre-recorded Automated Announcement
