UNITED AIRLINES - First Aid Exam
Questions and Answers
CHECK - -1. Check the scene
- is it safe? Critical phase of flight? Debris? Bodily fluids?
2. Determine consciousness.
- "Are you okay?"
HAM: History, Allergies, Medication
-CALL - -1. Get help.
- notify the pilot to contact MedLink
- notify the crew
- make announcement for licensed medical professional
- get an AED
-CARE - -1. Use universal precautions
- protective gloves
- infection control kit
- rescue mask
2. Check for life-threatening conditions
- unconsciousness
- not breathing or trouble breathing
- severe bleeding
- shock
3. Look for medical tag
4. Obtain necessary equipment
- first aid kit (FAK)
- primary medical kit/enhanced emergency medical kit (EEMK)
- portable oxygen bottles (POBs)
-If there's no signs of breathing, flight attendants must immediately? - -Provide BLS (basic
life support)
-If no life threatening conditions exist what would you do? - -Identify yourself and ask
patients name
-Would you give a sick or injured patient anything to eat or drink? - -NO - unless
instructed otherwise by MedLink
-What are 4 types of reports flight attendants use to document a medical emergency? - -1.
Irregular Operations Report (IOR)
2. Customer Injury Reporting Card
3. AED After-Use Checklist
4. EEMK Report (if EEMK was used)
, -Preparing for a Medical Emergency - -- location of equipment
- knowledge of procedures
- ensuring preflight safety checks are complete
-Where can you locate protective gloves? - -- inflight customer kit
- first aid kit
- EEMK
- AED
- sharps kit
- airsickness kit
- pocket mask
-What should you do if a customer tells you they need their medicine to be kept cold? - -
Provide...
- ice
- plastic bags
- motion sickness bag
** you would never take customers medicine to the galley **
-MedLink - -Air-to-ground phone "patch" accessible from anywhere in the world
(contacted via flight deck interphone)
-2 types of CPR masks - -- cpr micro shield
- pocket mask
-Under care, if the customer is breathing what is instructed? - -- alert crew and notify
captain
- place patient in recovery position
-Adult and Infant/Child CPR ratio - -30 compressions : 2 rescue breaths
-What steps must be completed after placing the patient in the recovery position? - --
continue to monitor
- notify captain and crew
- administer first aid and oxygen as needed
- follow MedLink instructions
-5 steps to check in an adult is breathing - -1. Open airway using head tilt, chin lift
2. Check for breathing (10 seconds at the most)
3. Look for movement
4. Maintain open air way (look, listen and feel for breathing)
5. Position yourself to hear and feel air, looking to see chest rise and fall
-How do you determine unconsciousness in an infant? - -Tapping shoulder or flick the
bottom of infant's foot
Questions and Answers
CHECK - -1. Check the scene
- is it safe? Critical phase of flight? Debris? Bodily fluids?
2. Determine consciousness.
- "Are you okay?"
HAM: History, Allergies, Medication
-CALL - -1. Get help.
- notify the pilot to contact MedLink
- notify the crew
- make announcement for licensed medical professional
- get an AED
-CARE - -1. Use universal precautions
- protective gloves
- infection control kit
- rescue mask
2. Check for life-threatening conditions
- unconsciousness
- not breathing or trouble breathing
- severe bleeding
- shock
3. Look for medical tag
4. Obtain necessary equipment
- first aid kit (FAK)
- primary medical kit/enhanced emergency medical kit (EEMK)
- portable oxygen bottles (POBs)
-If there's no signs of breathing, flight attendants must immediately? - -Provide BLS (basic
life support)
-If no life threatening conditions exist what would you do? - -Identify yourself and ask
patients name
-Would you give a sick or injured patient anything to eat or drink? - -NO - unless
instructed otherwise by MedLink
-What are 4 types of reports flight attendants use to document a medical emergency? - -1.
Irregular Operations Report (IOR)
2. Customer Injury Reporting Card
3. AED After-Use Checklist
4. EEMK Report (if EEMK was used)
, -Preparing for a Medical Emergency - -- location of equipment
- knowledge of procedures
- ensuring preflight safety checks are complete
-Where can you locate protective gloves? - -- inflight customer kit
- first aid kit
- EEMK
- AED
- sharps kit
- airsickness kit
- pocket mask
-What should you do if a customer tells you they need their medicine to be kept cold? - -
Provide...
- ice
- plastic bags
- motion sickness bag
** you would never take customers medicine to the galley **
-MedLink - -Air-to-ground phone "patch" accessible from anywhere in the world
(contacted via flight deck interphone)
-2 types of CPR masks - -- cpr micro shield
- pocket mask
-Under care, if the customer is breathing what is instructed? - -- alert crew and notify
captain
- place patient in recovery position
-Adult and Infant/Child CPR ratio - -30 compressions : 2 rescue breaths
-What steps must be completed after placing the patient in the recovery position? - --
continue to monitor
- notify captain and crew
- administer first aid and oxygen as needed
- follow MedLink instructions
-5 steps to check in an adult is breathing - -1. Open airway using head tilt, chin lift
2. Check for breathing (10 seconds at the most)
3. Look for movement
4. Maintain open air way (look, listen and feel for breathing)
5. Position yourself to hear and feel air, looking to see chest rise and fall
-How do you determine unconsciousness in an infant? - -Tapping shoulder or flick the
bottom of infant's foot
