NRCAHA CH1 Operational functions
The postage class most used in the medical office is: - answer first class mail
Staff meetings should be used to do all of the following EXCEPT: - answer have a forum
to discuss employee complaints.
When Supplies which have been newly ordered arrive in the office, they should be: -
answer checked against the packing slip to make sure that everything that has been
ordered as arrived.
The device that allows the computer operator to manipulate the cursor without using the
arrow keys is the - answer mouse
The programs that allows the computer operator to perform various tasks are: - answer
applications software
When an insurance claim is filed electronically, the protocol used is called electronic: -
answer electronic data interchange
The purpose of infection control systems is to: - answer prevent the spread of disease
The process if testing and adjustment of test equipment is known as: -
answercalibration
Infection control is a term that is applied to: - answersterile procedures and techniques
The schedule that allows for 5 refills of the drug in 6 months, as long as it was written on
the original prescription , is: - answerschedule III
Samples of documents which are frequently used in the medical office can be saved on
the computer as? - answertemplates
A description of the steps that should be utilized to handle a specific situation or to
perform a certain task should be included in a(n): - answerprocedure manual
The basic four activities in cleaning the exam room between patients are: - answerpick
up, clean the surfaces, put clean paper in the exam table, wash your hands.
Cleaning supplies and chemical solutions needed to keep the exam room clean and
sanitary should be kept handy in: - answerin a central area used to store all cleaning
materials.
, Biohazard containers should be emptied: - answerdaily
Databases are: - answerSets of records of information
Keeping a supply inventory means that the medical assistant - answerkeeps a list of all
supplies on hand, cheeks the expiration date on all supplies before using them, and
makes sure that all labels on all items are secure.
Magazines in the waiting or reception area should: - answerbe current
Reception areas or waiting room make the first impressions on the patient. The waiting
room should have at least: - answertwo to four chairs for each doctor in the office at one
time
Important information about the equipment purchased for the medical office includes: -
answerthe serial number, date purchased, and type and length of warranty
Keys that allow a computer to accomplish many functions with one stroke are called
what? - answerfunction keys
A group of computers that are connected is called a(n): - answernetwork
In the clinical area, sharps are considered to be: - answerdangerous items, needled,
and scalpel blades.
The goal of office management in a medical practice is creating an environment in
which employees can work effectively so that: - answeremployees can work effectively
as team members
The type of memory that can store information while a computer is on is called: -
answerrandom access memory
Central Processing Unit (CPU) is the computer's: - answerguts
Medications and prescription pads in the medical office are kept in a: - answerare kept
in a locked cabinet
While performing a venipuncture, the medical assistant experiences a needle stick. The
policy for this type of injury would be found in a procedures manual section called: -
answerOSHA Guidelines
Spreadsheets are another example of applications software. Spreadsheets are: -
answerdata arranged in a matrix
The postage class most used in the medical office is: - answer first class mail
Staff meetings should be used to do all of the following EXCEPT: - answer have a forum
to discuss employee complaints.
When Supplies which have been newly ordered arrive in the office, they should be: -
answer checked against the packing slip to make sure that everything that has been
ordered as arrived.
The device that allows the computer operator to manipulate the cursor without using the
arrow keys is the - answer mouse
The programs that allows the computer operator to perform various tasks are: - answer
applications software
When an insurance claim is filed electronically, the protocol used is called electronic: -
answer electronic data interchange
The purpose of infection control systems is to: - answer prevent the spread of disease
The process if testing and adjustment of test equipment is known as: -
answercalibration
Infection control is a term that is applied to: - answersterile procedures and techniques
The schedule that allows for 5 refills of the drug in 6 months, as long as it was written on
the original prescription , is: - answerschedule III
Samples of documents which are frequently used in the medical office can be saved on
the computer as? - answertemplates
A description of the steps that should be utilized to handle a specific situation or to
perform a certain task should be included in a(n): - answerprocedure manual
The basic four activities in cleaning the exam room between patients are: - answerpick
up, clean the surfaces, put clean paper in the exam table, wash your hands.
Cleaning supplies and chemical solutions needed to keep the exam room clean and
sanitary should be kept handy in: - answerin a central area used to store all cleaning
materials.
, Biohazard containers should be emptied: - answerdaily
Databases are: - answerSets of records of information
Keeping a supply inventory means that the medical assistant - answerkeeps a list of all
supplies on hand, cheeks the expiration date on all supplies before using them, and
makes sure that all labels on all items are secure.
Magazines in the waiting or reception area should: - answerbe current
Reception areas or waiting room make the first impressions on the patient. The waiting
room should have at least: - answertwo to four chairs for each doctor in the office at one
time
Important information about the equipment purchased for the medical office includes: -
answerthe serial number, date purchased, and type and length of warranty
Keys that allow a computer to accomplish many functions with one stroke are called
what? - answerfunction keys
A group of computers that are connected is called a(n): - answernetwork
In the clinical area, sharps are considered to be: - answerdangerous items, needled,
and scalpel blades.
The goal of office management in a medical practice is creating an environment in
which employees can work effectively so that: - answeremployees can work effectively
as team members
The type of memory that can store information while a computer is on is called: -
answerrandom access memory
Central Processing Unit (CPU) is the computer's: - answerguts
Medications and prescription pads in the medical office are kept in a: - answerare kept
in a locked cabinet
While performing a venipuncture, the medical assistant experiences a needle stick. The
policy for this type of injury would be found in a procedures manual section called: -
answerOSHA Guidelines
Spreadsheets are another example of applications software. Spreadsheets are: -
answerdata arranged in a matrix
