USPS SALES AND SERVICES ASSOCIATE
TRAINING EXAM ACTUAL EXAM
QUESTIONS AND CORRECT DETAILED
ANSWERS
"If it fits, it ships" - (ANSWER)Any postal service produced priority mail flat rate
boxes
Priority Mail - (ANSWER)2-3 day service, no minimum weight, max 70lbs/108in,
free shipping supplies, flat rate pricing option
Priority Mail maximum weight and size - (ANSWER)70 lbs and 108 inches
PS Form 153 - (ANSWER)Signature Confirmation
Signature Confirmation - (ANSWER)proof of receipt
Signature Confirmation is only available for - (ANSWER)domestic mail.
USPS tracking is available for - (ANSWER)us domestic, APO/FPO, and any us
territory or possession
PS Form 3877 Firm Mailing Book - (ANSWER)for accountable mail, atleast 3 or
more usps tracking articles presented for mailing at one time.
, 2
Insurance Coverage - (ANSWER)can be purchased for the lesser of the actual
value, repair cost, or insurance amount up tp $5000
PS Form 3813 - (ANSWER)Domestic Insured Mail Reciept for insurance coverage
up to $200. (black 2 part form)
PS Form 3813-P - (ANSWER)Domestic Insured Mail Receipt required for insurance
coverage greater than $200 up to $5000. (blue 2 part form)
Insured Mail with Return Receipt and Restricted Delivery - (ANSWER)Only
available for mail pieces insured over $200
PS Form 3849 timeline - (ANSWER)first attempt left for 5 calender days, followed
by a second, final notice. Mail piece is returned to the sender after 15 days.
Restricted delivery service - (ANSWER)only a specified person or authorized agent
can recieve the item
Return receipt service provides - (ANSWER)electronic confirmation of delivery
that includes date of delivery and the recipient's signature.
PS Form 3800 - (ANSWER)Certified Mail Receipt