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Which of the following statements regarding the chain of
command is true:
A. It's okay to ask for help from someone below you in the
chain of command, rather than asking your boss.
B. You should always report to the person with the most
expertise on the topic you need help with.
C. If you know your boss can't help you with something,
you shouldn't bother asking him/her.
D. It's typically inappropriate to report to anyone else in the
chain of command besides your direct supervisor. - ...----
ANSWER----...D. It's typically inappropriate to report to
anyone else in the chain of command besides your direct
supervisor.
A customer contacts a manager regarding a billing error. After
confirming the discrepancy, the manager asks an employee to
void the existing invoice and create a new invoice with the
correct information. What type of control is the manager using
in this situation? - ...----ANSWER----...Feedback
,What is a true statement regarding integrity and security? -
...----ANSWER----...It can be helpful to hire a data
security
specialist.
What might result if a business fails to maintain positive
customer/client relations? - ...----ANSWER----...Decrease in
sales
The practices of not relying on inspection to achieve quality
and lowering costs by working with just one supplier are part
of which quality control technique? - ...----ANSWER----...Total
quality management
Conflicting viewpoints of work can lead to -
...----ANSWER----...increased
creativity
When executing a project, the project manager must often -
...----ANSWER----...update the project
plan
An organization-wide system that businesses use to ensure
that products meet quality standards is known as quality - ...---
-ANSWER----...assurance
A company trained you for five days on how to run a
highspeed printing press. Now you are working by yourself,
but you have forgotten a step in the process although the
,machine seems to be operating correctly. What should you
do? - ...----ANSWER----...ask for help
What type of security problem is most frightening to a
business's employees? - ...----ANSWER----
...Robbery
Increased export trade might result in an increase in -
...----ANSWER----...employment
opportunities
An accounts receivable employee monitors delinquent
accounts by placing them into three folders--30 days past due,
60 days past due, and 90 days past due. How has the
employee organized the information? - ...----ANSWER----
...time
One possible downside to choosing overseas suppliers is -
...----ANSWER----...increased delivery
times
How do ethics relate to risk management? - ...----ANSWER----
...The best form of risk management is adherence to business
ethics
Employers promote employees who have shown that they are
reliable, trustworthy, and - ...----ANSWER----
...competent
Making employment information available to job seekers in
many locations at the same time is one way that computer
, technology impacts - ...----ANSWER----...human resources
management
The use of technology in supply chain management often
results in - ...----ANSWER----...increased
efficiency
Who is responsible for information management? -
...----ANSWER----...everyone in the
organization
What is the type of action that a business is taking when it
continuously monitors the laws that affect its operations for
the purpose of minimizing risk - ...----ANSWER----
...Preventative
Human resources management, operations management, and
administrative services are all employment opportunities
within - ...----ANSWER----...business
management and
administration
What is a characteristic of self-confidence? -
...----ANSWER----...willing to take positive
risks
Paul is responding to an inquiry he received in the mail. His
response includes some good news and some bad news. How
should he structure his response in light of the bad news? - ...--
--ANSWER----...Place the good news at the beginning and the
bad news in secondary position(s).