ServiceNow CSA Exam Prep
What is part of a filter condition? Field, Value, Operator
• Field, Value, Operation
• Field, Value, Operator
• Field, Condition, Value
Which search feature can be used Wildcard Characters
to help narrow down search
results in ServiceNow?
• Context Finder
• Wildcard Characters
• Platform Locator
• Containers
What displays a set of records List
from a table in the content
frame?
• Activity Stream
• Workspace
• List
• Form
A column in a list represents what in A field
ServiceNow?
• A filter
• A list
• A record
• A field
, What automates business logic Flows
for a particular application or
process such as approvals, tasks,
notifications, and record
operations?
• Tasks
• Events
• Flows
• Incidents
Which of the following three things Represent reusable operations for use across
are true regarding Flow Designer multiple flows Can be contained in a spoke
actions? Provide the ability to build your own customer actions
• Define when the flow is
performed
• Represent reusable
operations for use across
multiple flows
• Can be contained in a spoke
• Require script to develop
• Provide the ability to
build your own customer
actions
Where in flow designer can Help Panel
users access information
about actions added to the
flow?
• Flow Assistant
• Virtual Agent Help
• Help Panel
• Local Action Help
What creates the flow of work for a Flow Designer
repeatable process?
• Action Operator
• Flow Designer
• Flow Operator
• Workspace
• Agent Flow
When record-based, schedule- Trigger
based, or application-based is
selected for a flow, which
field changes the type of
input allowed?
• Trigger
• Import
• Begin
• Start
• Generate
When this kind of trigger is selected, Record-based
a table can be specified. It will be
What is part of a filter condition? Field, Value, Operator
• Field, Value, Operation
• Field, Value, Operator
• Field, Condition, Value
Which search feature can be used Wildcard Characters
to help narrow down search
results in ServiceNow?
• Context Finder
• Wildcard Characters
• Platform Locator
• Containers
What displays a set of records List
from a table in the content
frame?
• Activity Stream
• Workspace
• List
• Form
A column in a list represents what in A field
ServiceNow?
• A filter
• A list
• A record
• A field
, What automates business logic Flows
for a particular application or
process such as approvals, tasks,
notifications, and record
operations?
• Tasks
• Events
• Flows
• Incidents
Which of the following three things Represent reusable operations for use across
are true regarding Flow Designer multiple flows Can be contained in a spoke
actions? Provide the ability to build your own customer actions
• Define when the flow is
performed
• Represent reusable
operations for use across
multiple flows
• Can be contained in a spoke
• Require script to develop
• Provide the ability to
build your own customer
actions
Where in flow designer can Help Panel
users access information
about actions added to the
flow?
• Flow Assistant
• Virtual Agent Help
• Help Panel
• Local Action Help
What creates the flow of work for a Flow Designer
repeatable process?
• Action Operator
• Flow Designer
• Flow Operator
• Workspace
• Agent Flow
When record-based, schedule- Trigger
based, or application-based is
selected for a flow, which
field changes the type of
input allowed?
• Trigger
• Import
• Begin
• Start
• Generate
When this kind of trigger is selected, Record-based
a table can be specified. It will be
