HIM 2410 - Management Skills (thru Quiz 2) Questions and Answers Fully Solved Latest Version

HIM 2410 - Management Skills (thru Quiz 2) Questions and Answers Fully Solved Latest Version Affirmative Action - Answers federal requirement for employers to identify areas of minority and female underutilization and set specific numerical hiring and promotion goals and other actions to increase minority and female employment where they are underutilized (for the most part, presently no longer a significant concern) Equal Employment Opportunity Commission (EEOC) - Answers federal agency charged with enforcement of the anti-discrimination requirements of Title VII of the Civil Rights Act of 1964 Division of Human Rights (DHR) - Answers state counterpart to the EEOC, usually working in concert with EEOC concerning charges of discrimination legally valid interview - Answers interview conducted in accordance with the questioning guidelines based on Title VII of the Civil Rights Act of 1964 and other pertinent antidiscrimination legislation placement interview, or employee selection interview - Answers interview of a job applicant conducted by the manager who will be the immediate supervisor of the person hired prohibited question - Answers any interview question intended, either directly or indirectly, to elicit information that may not legally be used in making an employment decision defamation - Answers charge that one's name or reputation has been damaged by comments made by a present or past employer (in reference to comments offered in response to a reference request) negligent hiring - Answers charge made against an organization alleging failure to make a good-faith effort to check references in the hiring of an employee with a past record of wrongdoing who subsequently causes harm in a new employment situation general orientation - Answers orientation to the overall organization, ordinarily provided by human resources but sometimes by a separate education department, to expose new employees to information of importance concerning the organization and its operations departmental orientation - Answers department-specific orientation conducted to reinforce general orientation knowledge, introduce new employees to the department and coworkers, address departmental policies, and get new employees properly started in their jobs team - Answers group of people committed to achieving common objectives special-purpose team - Answers Ad hoc - assembled for a one-time purpose and disbanded when that purpose has been served special purpose standing team - Answers ongoing with permanent or rotating membership and handling a certain kind of business or problem on a regular basis departmental team - Answers group of employees and the single supervisor to whom they report 'The Healthcare Team' - Answers essentially all those involved in designing and delivering and paying for health care; this is the greater team violence-prone individual - Answers usually a person experiencing low self-esteem, paranoia, possibly a loner who resents authority and likely to blame others for any problem that arises authoritarian leadership - Answers dictatorial leadership style; the boss is the boss and what the boss says goes, no questions, can be and often is harsh and exploitative paternalistic leadership - Answers still authoritarian, still dictatorial, but generally kindly; a sort of "father-knows-best" rule micromanagement - Answers form of authoritarian leadership in which employees are treated as incapable of making decisions or doing the job correctly without the leader's constant intrusion and involvement participative leadership - Answers participative leader is people-oriented and believes that, if treated properly, people can be trusted and will put forth their best efforts consultative leadership - Answers style in which the leader invites employee input but reserves the right to make all of the decisions bureaucratic leadership - Answers impersonal leadership style typified by rules-oriented, by-the-book management situational leadership - Answers flexible style in which the leader adapts their approach to specific situations and to the particular needs of different members of the team organizational culture - Answers pattern of basic assumptions that has worked well enough to be considered valid and to be taught to new members as the correct way to perceive, think, and feel in relation to coping with problems morale - Answers state of mind based largely on the perceptions of workers toward their work, their employer, their colleagues, and their supervisors; an indicator of the degree of job satisfaction experienced motivation - Answers cognitive drive that involves pursuit of ego or self-esteem (psychological needs; the desire to work or achieve or excel feedback - Answers in general, feedback is the crucial element of true 2-way communication; relative to employe performance, it is the essential ingredient in recognizing, correcting, acknowledging, maintaining, or improving performance