ORGANIZATIONAL BEHAVIOR EXAM QUESTIONS
AND ANSWERS NEWLY MODIFIED 2025/2026
LATEST EXAM GUIDE
Interpersonal skills involve all of the following except
A. positive attitudes.
B. effective communications.
C. teamwork.
D. respectful interactions.
E. active listening. --ANSWER--teamwork.
___________ is the extent to which an individual identifies with an
organization and commits to its goals.
A. Organizational satisfaction
B. Job satisfaction
C. Job involvement
D. Organizational commitment
E. Perceived organizational support --ANSWER--Organizational commitment
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,Examples of organizational citizenship behavior (OCB) include all of the
following except
A. not expressing interest in the work of others.
B. suggestions for improvement.
C. training and onboarding programs.
D. respecting housekeeping rules.
E. constructive statements about the company. --ANSWER--not expressing
interest in the work of others.
T or F: An employee who values tradition and conformity over achievement
will be more than happy to work on a holiday or to miss a child's soccer game. -
-ANSWER--False
T or F: Job satisfaction is not a unitary concept; a person may be satisfied with
one aspect of his or her job and dissatisfied with one or more other aspects. --
ANSWER--True
T or F: A manager should use Schwartz's model to understand employees and
assign them tasks that are consistent with their values. --ANSWER--True
T or F: Cognitive dissonance is the psychological discomfort a person
experiences when simultaneously holding two or more conflicting cognitions. --
ANSWER--True
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, The _________ model suggests that managers should monitor employees'
perceptions of fairness.
A. need fulfillment
B. met expectations
C. value attainment
D. dispositional components
E. equity --ANSWER--equity
T or F: Acting unethically also means that the person is participating in illegal
activity. --ANSWER--False
The person-situation distinction allows you to consider unique individual
factors as well as situation factors that might be the source of the problem. If an
employee leaves because his or her job has become boring and less meaningful,
this reflects a(n) ________ factor.
A. person
B. individual
C. situation
D. group/team level
E. organizational level --ANSWER--individual
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AND ANSWERS NEWLY MODIFIED 2025/2026
LATEST EXAM GUIDE
Interpersonal skills involve all of the following except
A. positive attitudes.
B. effective communications.
C. teamwork.
D. respectful interactions.
E. active listening. --ANSWER--teamwork.
___________ is the extent to which an individual identifies with an
organization and commits to its goals.
A. Organizational satisfaction
B. Job satisfaction
C. Job involvement
D. Organizational commitment
E. Perceived organizational support --ANSWER--Organizational commitment
Page 1 of 29
,Examples of organizational citizenship behavior (OCB) include all of the
following except
A. not expressing interest in the work of others.
B. suggestions for improvement.
C. training and onboarding programs.
D. respecting housekeeping rules.
E. constructive statements about the company. --ANSWER--not expressing
interest in the work of others.
T or F: An employee who values tradition and conformity over achievement
will be more than happy to work on a holiday or to miss a child's soccer game. -
-ANSWER--False
T or F: Job satisfaction is not a unitary concept; a person may be satisfied with
one aspect of his or her job and dissatisfied with one or more other aspects. --
ANSWER--True
T or F: A manager should use Schwartz's model to understand employees and
assign them tasks that are consistent with their values. --ANSWER--True
T or F: Cognitive dissonance is the psychological discomfort a person
experiences when simultaneously holding two or more conflicting cognitions. --
ANSWER--True
Page 2 of 29
, The _________ model suggests that managers should monitor employees'
perceptions of fairness.
A. need fulfillment
B. met expectations
C. value attainment
D. dispositional components
E. equity --ANSWER--equity
T or F: Acting unethically also means that the person is participating in illegal
activity. --ANSWER--False
The person-situation distinction allows you to consider unique individual
factors as well as situation factors that might be the source of the problem. If an
employee leaves because his or her job has become boring and less meaningful,
this reflects a(n) ________ factor.
A. person
B. individual
C. situation
D. group/team level
E. organizational level --ANSWER--individual
Page 3 of 29
