TEST BANK
o
Leadership Roles and Management Functions in Nursing: Theory
o o o o o o o o
and Application
o
Bessie L. Marquis, and Carol J. Huston
o o o o o o
9th Edition
o
PlusBay.Plus
,Table of Contents
o o
Chaptero01:oDecisionoMaking,oProblemoSolving,oCriticaloThinking,oandoClinicaloReasoning:
RequisitesoforoSuccessfuloLeadershipoandoManagement 1
Chaptero02:oClassicaloViewsoofoLeadershipoandoManagement 8
Chaptero03:oTwenty-First-CenturyoThinkingoAboutoLeadershipoandoManagement 15
Chaptero04:oEthicaloIssues 23
Chaptero05:oLegaloandoLegislativeoIssues 31
Chaptero06:oPatient,oSubordinate,oWorkplace,oandoProfessionaloAdvocacy 38
Chaptero07:oOrganizationaloPlanning 45
Chaptero08:oPlannedoChange 52
Chaptero09:oTimeoManagement 58
Chaptero10:oFiscaloPlanning 65
Chaptero11:oCareeroPlanningoandoDevelopmentoinoNursing 72
Chaptero12:oOrganizationaloStructure 79
Chaptero13:oOrganizational,oPolitical,oandoPersonaloPower 85
Chaptero14:oOrganizingoPatientoCare 92
Chaptero15:oEmployeeoRecruitment,oSelection,oPlacement,oandoIndoctrination 98
Chaptero16:oSocializingoandoEducatingoStaffoinoaoLearningoOrganization 105
Chaptero17:oStaffingoNeedsoandoSchedulingoPolicies 112
Chaptero18:oCreatingoaoMotivatingoClimate 119
Chaptero19:oOrganizational,oInterpersonal,oandoGroupoCommunication 126
Chaptero20:oDelegation 133
Chaptero21:oEffectiveoConflictoResolutionoandoNegotiation 140
Chaptero22:oCollectiveoBargaining,oUnionization,oandoEmploymentoLaws 146
Chaptero23:oQualityoControl 153
Chaptero24:oPerformanceoAppraisal 160
Chaptero25:oProblemoEmployees:oRuleoBreakers,oMarginaloEmployees,oandotheoChemically
oroPsychologicallyoImpaired 167
PlusBay.Plus
,TestoBanko-
oLeadershipoRolesoandoManagementoFunctionsoinoNursing:oTheoryoandoApplication,o9thoEditiono(Marquis,o2018)
Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical Reaso
o o o o o o o o o o
ning: Requisites for Successful Leadership and Management
o o o o o o
MULTIPLEoCHOICE
1. Whatostatementoisotrueoregardingodecisionomaking?
a. Itoisoanoanalysisoofoaosituation
b. Itoisocloselyorelatedotooevaluation
c. Itoinvolvesochoosingobetweenocoursesoofoaction
d. Itoisodependentouponofindingotheocauseoofoaoproblem
ANS:o o C
Decisionomakingoisoaocomplexocognitiveoprocessooftenodefinedoasochoosingoaoparticularocours
eoofoaction.oProblemosolvingoisopartoofodecisionomakingoandoisoaosystematicoprocessothatofocuse
soonoanalyzingoaodifficultosituation.oCriticalothinking,osometimesoreferredotooasoreflectiveothink
ing,oisorelatedotooevaluationoandohasoaobroaderoscopeothanodecisionomakingoandoproblemosolvin
g.
2. Whatoisoaoweaknessoofotheotraditionaloproblem-solvingomodel?
a. Itsoneedoforoimplementationotime
b. Itsolackoofoaosteporequiringoevaluationooforesults
c. Itsofailureotoogatherosufficientodata
d. Itsofailureotooevaluateoalternatives
ANS:o o A
Theotraditionaloproblem-
s o l v i n gWW
mWo d.eTl oiBs Sl eMs s.eWf fSe ct i ve owhenotimeoconstraintsoareoaoconsideration.oDecisionomakin
gocanooccurowithoutotheofulloanalysisorequiredoinoproblem
solving.oBecauseoproblemosolvingoattemptsotooidentifyotheorootoproblemoinosituations,omuchoti
meoandoenergyoareospentoonoidentifyingotheorealoproblem.
3. Whichoofotheofollowingostatementsoisotrueoregardingodecisionomaking?
a. Scientificomethodsoprovideoidenticalodecisionsobyodifferentoindividualsoforotheosameo
problems
b. Decisionsoareogreatlyoinfluencedobyoeachoperson'sovalueosystem
c. Personalobeliefsocanobeoadjustedoforowhenotheoscientificoapproachotooproblemos
olvingoisoused
d. Pastoexperienceohasolittleotoodoowithotheoqualityoofotheodecision
ANS:o o B
Values,olifeoexperience,oindividualopreference,oandoindividualowaysoofothinkingowilloinflue
nceoaoperson'sodecisionomaking.oNoomatterohowoobjectiveotheocriteriaowillobe,ovalueojudgme
ntsowilloalwaysoplayoaopartoinoaoperson'sodecisionomaking,oeitheroconsciouslyoorosubconscio
usly.
4. Whatoinfluencesotheoqualityoofoaodecisionomostooften?
a. Theodecisionomaker'soimmediateosuperior
b. Theotypeoofodecisionothatoneedsotoobeomade
c. Questionsoaskedoandoalternativesogenerated
d. Theotimeoofodayotheodecisionoisomade
1o|oPoaogoe
PlusBay.Plus
, TestoBanko-
oLeadershipoRolesoandoManagementoFunctionsoinoNursing:oTheoryoandoApplication,o9thoEditiono(Marquis,o2018)
ANS:o o C
Theogreaterotheonumberoofoalternativesothatocanobeogeneratedobyotheodecisionomaker,otheobette
rotheofinalodecisionowillobe.oTheoalternativesogeneratedoandotheofinalochoicesoareolimitedobyoeac
hoperson'sovalueosystem.
5. Whatodoesoknowledgeoaboutogoododecisionomakingoleadooneotoobelieve?
a. Goododecisionomakersoareousuallyoright-brain,ointuitiveothinkers
b. Effectiveodecisionomakersoareosensitiveotootheosituationoandotooothers
c. Goododecisionsoareousuallyomadeobyoleft-brain,ologicalothinkers
d. Goododecisionomakingorequiresoanalyticaloratherothanocreativeoprocesses
ANS:o o B
Goododecisionomakersoseemotoohaveoantennaeothatomakeothemoparticularlyosensitiveotoootherope
opleoandosituations.oLeft-
brainothinkersoareotypicallyobetteroatoprocessingolanguage,ologic,onumbers,oandosequentialoorder
ing,owhereasoright-brainothinkersoexceloatononverbaloideationoandoholisticosynthesizing.
6. Whatoisotheobestodefinitionoofodecisionomaking?
a. Theoplanningoprocessoofomanagement
b. Theoevaluationophaseoofotheoexecutiveorole
c. Oneostepoinotheoproblem-solvingoprocess
d. Requiredotoojustifyotheoneedoforoscarceoitems
ANS:o o C
Decisionomakingoisoaocomplex,ocognitiveoprocessooftenodefinedoasochoosingoaoparticularocourse
oofoaction.oDecisionomaking,ooneostepoinotheoproblem-
solvingoprocess,oisoanoimportantotaskothatoreliesoheavilyoonocriticWalWtW
hi.
nkTiB
ngSaMn.
doWc lSi n i c a l oreaso
ningoskills.
7. Ifodecisionomakingoisotriggeredobyoaoproblemowithowhatodoesoitoend?
a. Anoalternativeoproblem
b. Aochosenocourseoofoaction
c. Anoactionothatoguaranteesosuccess
d. Aorestatementoofotheosolution
ANS:o o B
Aodecisionoisomadeowhenoaocourseoofoactionohasobeenochosen.oProblemosolvingoisopartoofodecisi
onomakingoandoisoaosystematicoprocessothatofocusesoonoanalyzingoaodifficultosituation.oProblemo
solvingoalwaysoincludesoaodecision-makingostep.
8. Whyodooourovaluesooftenocauseopersonaloconflictoinodecisionomaking?
a. Someovaluesoareonotorealisticoorohealthy
b. Notoallovaluesoareoofoequaloworth
c. Ourovaluesoremainounchangedooverotime
d. Ourovaluesooftenocollideowithooneoanother
ANS:o o D
Values,olifeoexperience,oindividualopreference,oandoindividualowaysoofothinkingowilloinfluenc
eoaoperson'sodecisionomaking.oNoomatterohowoobjectiveotheocriteriaowillobe,ovalueojudgmentso
willoalwaysoplayoaopartoinoaoperson'sodecisionomaking,oeitheroconsciouslyoorosubconsciously.
2o|oPoaogoe
PlusBay.Plus
o
Leadership Roles and Management Functions in Nursing: Theory
o o o o o o o o
and Application
o
Bessie L. Marquis, and Carol J. Huston
o o o o o o
9th Edition
o
PlusBay.Plus
,Table of Contents
o o
Chaptero01:oDecisionoMaking,oProblemoSolving,oCriticaloThinking,oandoClinicaloReasoning:
RequisitesoforoSuccessfuloLeadershipoandoManagement 1
Chaptero02:oClassicaloViewsoofoLeadershipoandoManagement 8
Chaptero03:oTwenty-First-CenturyoThinkingoAboutoLeadershipoandoManagement 15
Chaptero04:oEthicaloIssues 23
Chaptero05:oLegaloandoLegislativeoIssues 31
Chaptero06:oPatient,oSubordinate,oWorkplace,oandoProfessionaloAdvocacy 38
Chaptero07:oOrganizationaloPlanning 45
Chaptero08:oPlannedoChange 52
Chaptero09:oTimeoManagement 58
Chaptero10:oFiscaloPlanning 65
Chaptero11:oCareeroPlanningoandoDevelopmentoinoNursing 72
Chaptero12:oOrganizationaloStructure 79
Chaptero13:oOrganizational,oPolitical,oandoPersonaloPower 85
Chaptero14:oOrganizingoPatientoCare 92
Chaptero15:oEmployeeoRecruitment,oSelection,oPlacement,oandoIndoctrination 98
Chaptero16:oSocializingoandoEducatingoStaffoinoaoLearningoOrganization 105
Chaptero17:oStaffingoNeedsoandoSchedulingoPolicies 112
Chaptero18:oCreatingoaoMotivatingoClimate 119
Chaptero19:oOrganizational,oInterpersonal,oandoGroupoCommunication 126
Chaptero20:oDelegation 133
Chaptero21:oEffectiveoConflictoResolutionoandoNegotiation 140
Chaptero22:oCollectiveoBargaining,oUnionization,oandoEmploymentoLaws 146
Chaptero23:oQualityoControl 153
Chaptero24:oPerformanceoAppraisal 160
Chaptero25:oProblemoEmployees:oRuleoBreakers,oMarginaloEmployees,oandotheoChemically
oroPsychologicallyoImpaired 167
PlusBay.Plus
,TestoBanko-
oLeadershipoRolesoandoManagementoFunctionsoinoNursing:oTheoryoandoApplication,o9thoEditiono(Marquis,o2018)
Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical Reaso
o o o o o o o o o o
ning: Requisites for Successful Leadership and Management
o o o o o o
MULTIPLEoCHOICE
1. Whatostatementoisotrueoregardingodecisionomaking?
a. Itoisoanoanalysisoofoaosituation
b. Itoisocloselyorelatedotooevaluation
c. Itoinvolvesochoosingobetweenocoursesoofoaction
d. Itoisodependentouponofindingotheocauseoofoaoproblem
ANS:o o C
Decisionomakingoisoaocomplexocognitiveoprocessooftenodefinedoasochoosingoaoparticularocours
eoofoaction.oProblemosolvingoisopartoofodecisionomakingoandoisoaosystematicoprocessothatofocuse
soonoanalyzingoaodifficultosituation.oCriticalothinking,osometimesoreferredotooasoreflectiveothink
ing,oisorelatedotooevaluationoandohasoaobroaderoscopeothanodecisionomakingoandoproblemosolvin
g.
2. Whatoisoaoweaknessoofotheotraditionaloproblem-solvingomodel?
a. Itsoneedoforoimplementationotime
b. Itsolackoofoaosteporequiringoevaluationooforesults
c. Itsofailureotoogatherosufficientodata
d. Itsofailureotooevaluateoalternatives
ANS:o o A
Theotraditionaloproblem-
s o l v i n gWW
mWo d.eTl oiBs Sl eMs s.eWf fSe ct i ve owhenotimeoconstraintsoareoaoconsideration.oDecisionomakin
gocanooccurowithoutotheofulloanalysisorequiredoinoproblem
solving.oBecauseoproblemosolvingoattemptsotooidentifyotheorootoproblemoinosituations,omuchoti
meoandoenergyoareospentoonoidentifyingotheorealoproblem.
3. Whichoofotheofollowingostatementsoisotrueoregardingodecisionomaking?
a. Scientificomethodsoprovideoidenticalodecisionsobyodifferentoindividualsoforotheosameo
problems
b. Decisionsoareogreatlyoinfluencedobyoeachoperson'sovalueosystem
c. Personalobeliefsocanobeoadjustedoforowhenotheoscientificoapproachotooproblemos
olvingoisoused
d. Pastoexperienceohasolittleotoodoowithotheoqualityoofotheodecision
ANS:o o B
Values,olifeoexperience,oindividualopreference,oandoindividualowaysoofothinkingowilloinflue
nceoaoperson'sodecisionomaking.oNoomatterohowoobjectiveotheocriteriaowillobe,ovalueojudgme
ntsowilloalwaysoplayoaopartoinoaoperson'sodecisionomaking,oeitheroconsciouslyoorosubconscio
usly.
4. Whatoinfluencesotheoqualityoofoaodecisionomostooften?
a. Theodecisionomaker'soimmediateosuperior
b. Theotypeoofodecisionothatoneedsotoobeomade
c. Questionsoaskedoandoalternativesogenerated
d. Theotimeoofodayotheodecisionoisomade
1o|oPoaogoe
PlusBay.Plus
, TestoBanko-
oLeadershipoRolesoandoManagementoFunctionsoinoNursing:oTheoryoandoApplication,o9thoEditiono(Marquis,o2018)
ANS:o o C
Theogreaterotheonumberoofoalternativesothatocanobeogeneratedobyotheodecisionomaker,otheobette
rotheofinalodecisionowillobe.oTheoalternativesogeneratedoandotheofinalochoicesoareolimitedobyoeac
hoperson'sovalueosystem.
5. Whatodoesoknowledgeoaboutogoododecisionomakingoleadooneotoobelieve?
a. Goododecisionomakersoareousuallyoright-brain,ointuitiveothinkers
b. Effectiveodecisionomakersoareosensitiveotootheosituationoandotooothers
c. Goododecisionsoareousuallyomadeobyoleft-brain,ologicalothinkers
d. Goododecisionomakingorequiresoanalyticaloratherothanocreativeoprocesses
ANS:o o B
Goododecisionomakersoseemotoohaveoantennaeothatomakeothemoparticularlyosensitiveotoootherope
opleoandosituations.oLeft-
brainothinkersoareotypicallyobetteroatoprocessingolanguage,ologic,onumbers,oandosequentialoorder
ing,owhereasoright-brainothinkersoexceloatononverbaloideationoandoholisticosynthesizing.
6. Whatoisotheobestodefinitionoofodecisionomaking?
a. Theoplanningoprocessoofomanagement
b. Theoevaluationophaseoofotheoexecutiveorole
c. Oneostepoinotheoproblem-solvingoprocess
d. Requiredotoojustifyotheoneedoforoscarceoitems
ANS:o o C
Decisionomakingoisoaocomplex,ocognitiveoprocessooftenodefinedoasochoosingoaoparticularocourse
oofoaction.oDecisionomaking,ooneostepoinotheoproblem-
solvingoprocess,oisoanoimportantotaskothatoreliesoheavilyoonocriticWalWtW
hi.
nkTiB
ngSaMn.
doWc lSi n i c a l oreaso
ningoskills.
7. Ifodecisionomakingoisotriggeredobyoaoproblemowithowhatodoesoitoend?
a. Anoalternativeoproblem
b. Aochosenocourseoofoaction
c. Anoactionothatoguaranteesosuccess
d. Aorestatementoofotheosolution
ANS:o o B
Aodecisionoisomadeowhenoaocourseoofoactionohasobeenochosen.oProblemosolvingoisopartoofodecisi
onomakingoandoisoaosystematicoprocessothatofocusesoonoanalyzingoaodifficultosituation.oProblemo
solvingoalwaysoincludesoaodecision-makingostep.
8. Whyodooourovaluesooftenocauseopersonaloconflictoinodecisionomaking?
a. Someovaluesoareonotorealisticoorohealthy
b. Notoallovaluesoareoofoequaloworth
c. Ourovaluesoremainounchangedooverotime
d. Ourovaluesooftenocollideowithooneoanother
ANS:o o D
Values,olifeoexperience,oindividualopreference,oandoindividualowaysoofothinkingowilloinfluenc
eoaoperson'sodecisionomaking.oNoomatterohowoobjectiveotheocriteriaowillobe,ovalueojudgmentso
willoalwaysoplayoaopartoinoaoperson'sodecisionomaking,oeitheroconsciouslyoorosubconsciously.
2o|oPoaogoe
PlusBay.Plus
