IICR WRT 2025 EXAM
• Due to water migration, most drapery and upholstery that
are in contact with moisture will develop stains/rings over
time. ANSWER Water
• Remember that the water damage restoration is not
complete until all mate- rials are returned to a -
condition. ANSWER Pre-damage or former state
• What are the three categories/colors of water sanitation?
ANSWER Category 1, 2, and 3
• Carpet is always replaced in Category "2" & "3"
losses if wet. ANSWER Pads
,• The absorption process, in all hygroscopic materials,
becomes more dramatic above % RH. ANSWER 60%
• As the humidity increases, hygroscopic materials take on
more moisture i.e., water vapor, from the air until they reach
with the environment.-
ANSWER Equilibrium
• What are the four classes of water damage? ANSWER 1, 2,
3, and 4
• The Standard of Care for water damage restoration is
• What are the two types of secondary damage? ANSWER
Hygroscopic and Fungal/ Mold
• Accurate written must begin when the first
contact is made with the company. ANSWER Records
• The property owner, insured, or authorized agent, must
sign a
, before a restorer begins work. States who is
financially respon- sible for payment of services. ANSWER
Work Authorization
• A requirement for an insurance
(deposit) should be clearly explained over the phone
before you respond. ANSWER Deductible
• Restoration companies must provide a hour phone
response. ANSWER 24 hour
• Third party evaluations of water losses may be considered
when there are
health issues; high occupants in the
structure; or when mold contamination is present.
ANSWER Public health issues and High Risk occupants
• I.E.P. stands for ANSWER . A
• What is a tool, at our disposal, that illustrates what the
damage was like upon arrival on the job site? ANSWER
Camera/photographs
• Due to water migration, most drapery and upholstery that
are in contact with moisture will develop stains/rings over
time. ANSWER Water
• Remember that the water damage restoration is not
complete until all mate- rials are returned to a -
condition. ANSWER Pre-damage or former state
• What are the three categories/colors of water sanitation?
ANSWER Category 1, 2, and 3
• Carpet is always replaced in Category "2" & "3"
losses if wet. ANSWER Pads
,• The absorption process, in all hygroscopic materials,
becomes more dramatic above % RH. ANSWER 60%
• As the humidity increases, hygroscopic materials take on
more moisture i.e., water vapor, from the air until they reach
with the environment.-
ANSWER Equilibrium
• What are the four classes of water damage? ANSWER 1, 2,
3, and 4
• The Standard of Care for water damage restoration is
• What are the two types of secondary damage? ANSWER
Hygroscopic and Fungal/ Mold
• Accurate written must begin when the first
contact is made with the company. ANSWER Records
• The property owner, insured, or authorized agent, must
sign a
, before a restorer begins work. States who is
financially respon- sible for payment of services. ANSWER
Work Authorization
• A requirement for an insurance
(deposit) should be clearly explained over the phone
before you respond. ANSWER Deductible
• Restoration companies must provide a hour phone
response. ANSWER 24 hour
• Third party evaluations of water losses may be considered
when there are
health issues; high occupants in the
structure; or when mold contamination is present.
ANSWER Public health issues and High Risk occupants
• I.E.P. stands for ANSWER . A
• What is a tool, at our disposal, that illustrates what the
damage was like upon arrival on the job site? ANSWER
Camera/photographs
