NSG-310 Exam with verified answers
graded A+
The nurse knocks on the patient's door and waits for the patient to answer before entering the
room. What is the nurse demonstrating? - ANS✅✅Respect for the patient's personal space
Conveying genuine respect for his patients assists a nurse in doing what? - ANS✅✅building a
professional relationship
Which of the following is true about trust? - ANS✅✅the trusting patient feels comfortable
revealing needs.
*Trust provides a non threatening interpersonal climate in which people feel comfortable revealing
their needs
What should the nurse do in order to reduce clinical bias in the nursing practice? - ANS✅✅develop
unconditional acceptance
Which statement is true concerning communication deficits? - ANS✅✅communication deficits can
arise from sensory deprivation
Rationale:
*example someone in ICU unit
The nurse is caring for an older adult patient who has recently withdrawn from relationships,
appears depressed, and appears reluctant to seek information from the nurse due to a hearing loss.
What assessment should the nurse focus on to help minimize additional dysfunction? -
ANS✅✅tendency to hide hearing related deficits
When caring for the patient with macular degeneration, the nurse facilitates communication by
implementing which action? - ANS✅✅standing to the patients side
Rationale:
,*macular degeneration = when patients can't see straight on they can only see to the side.
*you can use touch
The nurse while providing bedside care for an unconscious patient, is overheard stating, "I wouldn't
want to live in this condition." What did this nurse not realize about the patient's capabilities? -
ANS✅✅hearing can remain acute in patients who are not fully alert.
The nurse has just completed a care plan on a visually impaired patient. Which intervention is most
appropriate in facilitating the client's maximum visual acuity? - ANS✅✅ensuring the patient's
room has bright lighting with no glare.
*adaptive communication strategies for vision loss include providing bright light with no glare,
having the nurse stand in front of the patient. Considering the font and letter size for readability
when using written materials but try not to use written materials. If you can, using upper and lower
case are important, it helps for them, rather than all caps. Solid color paper with sharp contrast
writing, so black against white.
When communicating with older patients, the nurse recognizes what age-related changes that affect
hearing: - ANS✅✅hearing problems can diminish an older person's ability to interact with others.
Rationale:
*Hearing loss associated age of 50 not 40, they can't hear high frequencies, is the first ones that they
lose not low frequencies. Background noise is the worst thing for them.
The most effective problem-solving style for genuine resolution that creates a win-win situation is:
a. Accommodation
b. Avoidance
c. Competition
d. Collaboration - ANS✅✅d. Collaboration
Rationale:
Collaboration is a solution-oriented response in which individuals work together cooperatively to
problem solve.
To manage a conflict, those involved commit to finding a mutually satisfying solution.
, This involves directly confronting the issue, acknowledging feelings, and using open communication
to solve the problem.
Steps for productive confrontation include: identifying concerns of each party; clarifying
assumptions; communicating honestly to identify the real issue; and working collaboratively to find a
solution that satisfies everyone.
This is considered to be the most effective style for genuine resolution. This is a win-win situation.
Accommodation is a lose-win situation. Avoidance can turn into a lose-lose situation. Competition
can lead to a lose-lose situation.
When dealing with a conflict situation that involves a patient, what would be the nurse's first
response?
a. Understand the context of the situation
b. Impose more controls on the patient
c. Gain a clear understanding of one's own personal response
d. Encourage the patient to discount statements made by the nurse - ANS✅✅c. Gain a clear
understanding of one's own personal response
Rationale:
Conflicts between nurse and patient are not uncommon. The first step for the nurse is to gain a clear
understanding of one's own personal response.
No one is equally effective in all situations.
The second step is to understand the context of the situation.
Most interpersonal conflicts involve some threat to one's sense of control or self-esteem.
Nurses have been shown to respond to the stress of not having enough time to complete their work
by imposing more controls on the patient, who then often reacts by becoming more difficult.
Other situations, which may lead to conflict between the nurse and the patient, include having
statements discounted.
When communicating with a patient diagnosed with a serious mental disorder, it is important for the
nurse to recognize which fact about these patients?
a. They seldom have intact sensory channels.
b. Those with a "flat affect" are easier to understand.
c. Such patients are typically very talkative.
d. Social isolation is commonly demonstrated. - ANS✅✅d. Social isolation is commonly
demonstrated.
graded A+
The nurse knocks on the patient's door and waits for the patient to answer before entering the
room. What is the nurse demonstrating? - ANS✅✅Respect for the patient's personal space
Conveying genuine respect for his patients assists a nurse in doing what? - ANS✅✅building a
professional relationship
Which of the following is true about trust? - ANS✅✅the trusting patient feels comfortable
revealing needs.
*Trust provides a non threatening interpersonal climate in which people feel comfortable revealing
their needs
What should the nurse do in order to reduce clinical bias in the nursing practice? - ANS✅✅develop
unconditional acceptance
Which statement is true concerning communication deficits? - ANS✅✅communication deficits can
arise from sensory deprivation
Rationale:
*example someone in ICU unit
The nurse is caring for an older adult patient who has recently withdrawn from relationships,
appears depressed, and appears reluctant to seek information from the nurse due to a hearing loss.
What assessment should the nurse focus on to help minimize additional dysfunction? -
ANS✅✅tendency to hide hearing related deficits
When caring for the patient with macular degeneration, the nurse facilitates communication by
implementing which action? - ANS✅✅standing to the patients side
Rationale:
,*macular degeneration = when patients can't see straight on they can only see to the side.
*you can use touch
The nurse while providing bedside care for an unconscious patient, is overheard stating, "I wouldn't
want to live in this condition." What did this nurse not realize about the patient's capabilities? -
ANS✅✅hearing can remain acute in patients who are not fully alert.
The nurse has just completed a care plan on a visually impaired patient. Which intervention is most
appropriate in facilitating the client's maximum visual acuity? - ANS✅✅ensuring the patient's
room has bright lighting with no glare.
*adaptive communication strategies for vision loss include providing bright light with no glare,
having the nurse stand in front of the patient. Considering the font and letter size for readability
when using written materials but try not to use written materials. If you can, using upper and lower
case are important, it helps for them, rather than all caps. Solid color paper with sharp contrast
writing, so black against white.
When communicating with older patients, the nurse recognizes what age-related changes that affect
hearing: - ANS✅✅hearing problems can diminish an older person's ability to interact with others.
Rationale:
*Hearing loss associated age of 50 not 40, they can't hear high frequencies, is the first ones that they
lose not low frequencies. Background noise is the worst thing for them.
The most effective problem-solving style for genuine resolution that creates a win-win situation is:
a. Accommodation
b. Avoidance
c. Competition
d. Collaboration - ANS✅✅d. Collaboration
Rationale:
Collaboration is a solution-oriented response in which individuals work together cooperatively to
problem solve.
To manage a conflict, those involved commit to finding a mutually satisfying solution.
, This involves directly confronting the issue, acknowledging feelings, and using open communication
to solve the problem.
Steps for productive confrontation include: identifying concerns of each party; clarifying
assumptions; communicating honestly to identify the real issue; and working collaboratively to find a
solution that satisfies everyone.
This is considered to be the most effective style for genuine resolution. This is a win-win situation.
Accommodation is a lose-win situation. Avoidance can turn into a lose-lose situation. Competition
can lead to a lose-lose situation.
When dealing with a conflict situation that involves a patient, what would be the nurse's first
response?
a. Understand the context of the situation
b. Impose more controls on the patient
c. Gain a clear understanding of one's own personal response
d. Encourage the patient to discount statements made by the nurse - ANS✅✅c. Gain a clear
understanding of one's own personal response
Rationale:
Conflicts between nurse and patient are not uncommon. The first step for the nurse is to gain a clear
understanding of one's own personal response.
No one is equally effective in all situations.
The second step is to understand the context of the situation.
Most interpersonal conflicts involve some threat to one's sense of control or self-esteem.
Nurses have been shown to respond to the stress of not having enough time to complete their work
by imposing more controls on the patient, who then often reacts by becoming more difficult.
Other situations, which may lead to conflict between the nurse and the patient, include having
statements discounted.
When communicating with a patient diagnosed with a serious mental disorder, it is important for the
nurse to recognize which fact about these patients?
a. They seldom have intact sensory channels.
b. Those with a "flat affect" are easier to understand.
c. Such patients are typically very talkative.
d. Social isolation is commonly demonstrated. - ANS✅✅d. Social isolation is commonly
demonstrated.
